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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 312 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Surface Pro as user-friendly, with many praising its ease of use and quick setup. They are also impressed with its long battery life, with some reporting that it lasts an entire day of school or work. The performance of the device is also well-received, with users finding it capable of handling demanding tasks smoothly. Additionally, the 512GB SSD is seen as a positive feature, providing ample storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 312 reviews
  • Rated 5 out of 5 stars

    Fantastic purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed for people that heavily use Generative Ai daily. Copilot is perfectly integrated and lighting fast and ultimately smart. Unlike other Ai that hallucinates most of the time. Compare to apple I believe this is exponentially better. Resolution is awesome screen response is super fast and butter smooth. Battery life is another factor I decided to go with this unit because it is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    SurfacePro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item replaced an older SurfacePro. Very happy with it. Faster with a better display. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech savvy, I am learning how to navigate the product daily. A great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tablet computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is for my wife. Shes had the surface pro since 2015 and it was finally tome for an upgrade. It works great and we have no issues. It looks sleek and luckily this one came with the keyboard. I think buying it in the package is the way to go to save some coin.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Powerful and Modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a longtime fan of the Surface line. This one is sleek, lightweight, and fast. The unconventional screen dimensions can lead to some compatibility issues with older software, but anything from the past 15 years runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Graet Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for wath video and work for me battery work around 5-6 hours.Perfect size for tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and portable laptop/ tablet. Perfect for on the projects!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Second surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I had wanted one for a while. Definitely living up to the hype..great to throw in my purse and work on the go. I actually had our company buy another one for me to use for work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    All around useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to use. Highly portable. Really nice to type on for work or watch shows at home while I'm doing something.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third surface pro over several years. Fantastic computer. Light weight and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tablet that I could flip into a functioning PC on a dime. This does all of that and more. Even some light gaming. Is it gonna replace my regular PC? Nope.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for office and on the road usage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this one while on a deal and it’s a powerhouse for work tasks and having to get stuff done while on the road. Battery life is solid too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best place .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and hospitality I received at Best buy. Team is very supportive. Device is amazing and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop! So easy to work on. Fast processor and light weight design which makes it so easy to transport/carry.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Microsoft Surface Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our fourth Surface Pro Tablet and I'm always impressed by the ease of setup and the overall durability of the product. We're constantly traveling and the ease of carrying it everywhere we go has been terrifc.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Long battery life and FAST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this surface to replace my old Surface Pro 4 in December and I'm so pleased with it. It's very snappy when doing tasks or using office apps. Battery life is slightly less long than advertised, but i can still use it for a very long time before charging. We use it almost exclusively unplugged and keep the display at the higher refresh rate (no doubt contributing to slightly increased batter drain). Very happy with this and would purchase again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not everything is perfect but good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the surface 9 and upgraded to the 11. This device runs way faster than my pro 9. The form factor on the surface is really nice but it can get pretty buggy. My windows hello works like 50 percent of the time. I herd there are emulation bugs but I have not really ran into much problems. Also the included keyboard does not feel like the typecover that I was used to so I bought a new one with pen slot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great. I have been using it for school and it does everything I need. I also stream shows, movies, and have used it to stream video games. I haven't had any issues with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife has loved it so far, pretty straight to set up and compact enough to not be a burden.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One month impression

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it is better than I expected, highly reccomend.

    I would recommend this to a friend
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