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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 312 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Surface Pro as user-friendly, with many praising its ease of use and quick setup. They are also impressed with its long battery life, with some reporting that it lasts an entire day of school or work. The performance of the device is also well-received, with users finding it capable of handling demanding tasks smoothly. Additionally, the 512GB SSD is seen as a positive feature, providing ample storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 312 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a tabket style device for a few very niche thjngs. Tried both ipad and android and they were too limited. This surface is awesome and handles everything i needed it to do and more. I keep finding new ways to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Birthday Gift For My Wife

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace her older Surface Pro. The performance difference is minimal but the battery life is incredible in comparison. She is very pleased with her gift and uses it every day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's much better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is used as computer on the bed. Other than RSA (refuse to install) and 7zip (must get ARM64 version), all other apps work as other laptop. Speakers are loud and rich. Display is IPS and it's really good. Battery depends. It's recommended to close the app when not in use to conserve battery, and battery is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface. Great price and friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love size and tchscrn; tho app store doesnt have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Can type in docs without keyboard using touch screen features, but better/faster with physical keyboard. Microsoft store will not have some popular apps tho.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pro 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and great customer service!! I highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my surface pro 1. I really liked my original surface pro1, this new Surface Pro is a delight. I am looking forward to many years with this new device

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Surface Pro and Keyboard Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet and keyboard are great. Does not include stylist. Keyboard also does not charge stylist. You will need to purchase seperate charger for stylist since stylist also does not come with charger either. Gave this package deal 4 stars for this reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin my Microsoft Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Microsoft Surface Pro. Just what I needed to replace my older one. I felt confident in buying another one. Best Buy is my go to for electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that can be used as a tablet and also a laptop. Very handy for work or personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Greatest Windows Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought this tablet would be enough for everything I do today, I was able to simply stop using my personal notebook, that's incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro. This is the best value and easy to carry versus trying to carry an iPad and a laptop at the same time. I’m able to have two in one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface pro is really good however if you need it for school look somewhere else because if your school like mine requires you to use the program exemplify to take tests you cannot use this computer because the program will not install due to the processor it has in it. It needs a Intel processor or another processor that runs x86 programs. Just so everyone is clear this computer uses a ARM processor which is a cell phone like processor and in order to run x86 programs has to use an emulator to run them and it does not function well and there is no workaround for this issue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new computer. Very light and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plum happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic unit I really enjoy this edition Much faster than my previous surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Surface Pro and I cannot say enough good things about it. I purchased my first one about 5 years ago and it stills works great, but an upgrade was worth it and the price was very good!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    every feature is great zero complaints

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product everything about it is everything I needed and wanted.zero sur prises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Surface Pro on a pre Black Friday sale. I was updating from my old Surface Pro 6. It came with the keyboard bundle package. The key board is a very nice addition. This device will serve all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase! Nice packaging too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacking this product was so easy. I have had the product for a few months now, and it has made working and entertainment so easy and flexible for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Multifunctional and lightweight. Great buy.

    I would recommend this to a friend
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