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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 238 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Surface Pro as user-friendly, with many praising its ease of use and quick setup. They are also impressed with its long battery life, with some reporting that it lasts an entire day of school or work. The performance of the device is also well-received, with users finding it capable of handling demanding tasks smoothly. Additionally, the 512GB SSD is seen as a positive feature, providing ample storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 238 reviews
  • Rated 5 out of 5 stars

    Graet Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for wath video and work for me battery work around 5-6 hours.Perfect size for tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely fast and light, really good for a portable tablet and schoolwork. Not very usable on the lap, but besides that - liekly the best windows laptop in the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday Surface Pro Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy and my new surface pro. Great price, product, service and support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is great and the costumer service that we received was great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great powerful lightweight laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lightweight laptop. I use the pen all the time to take notes and write reports. Laptop with keyboard to easy to use at my desk or on travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My third Surface Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from a Surface Pro 5. That device is still going strong after 6 years but I needed an upgrade in memory and processing power so this new generation of Surface Pro seemed like a good time to upgrade. So far I’m very happy with it and I haven’t noticed any issues with the snapdragon processor. Despite being on the pricey side, I would still highly recommend this device for anyone requiring a durable, portable device with great battery life. The screen quality and speakers are the best I have experienced in this form factor. Plus I got a pretty sweet deal from Best Buy during the holiday season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT COMPUTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME LAPTOP. AMAZING CUSTOMER SERVICE! You will not be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 + CoPilot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! He explained everything and helped me set it up. Love my surface pro!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect 2 in 1 device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is excellent for students. surface pro performs great as a tablet, laptop and PC its literally all you need. get the type cover that supports pen charging to get the full experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and is exactly as discribed. Love the AI intergration.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works above and beyond as I had hoped. Easily transition from work to home use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop with some compromises due to ARM cpu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for about 2 weeks and i would say it is great for daily use but be prepared for some incompatability depending on what you want to do. For example, it will not print from my canon printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied Customer Summerlin Las Vegas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my Microsoft Surface laptop from Best Buy Summerlin (Las Vegas on Charleston Blvd). Their staff is knowledgeable and courteous. Appreciate all their help and transferring my data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its what I exactly wanted, First, some software was lagging behind, and I found my C drive is full. I partitioned and its fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with Surface Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro! It was a great deal at Best Buy in September and included a keyboard. It works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet. I use this for both work and personal things and it meets all my needs. The screen is bright and perfect for outdoor use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer. i am enjoying its ease of use. Great for our non profit . has all the functions we need for daily duties. i would recommend this to anyone. its small, sleek and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer, had a previous Surface Pro 4, purchased 10 years ago, now I have a new computer, and love it so far!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continual problem with keyboard not automatically connecting. Have to physically disconnect keyboard from computer and then reconnect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a good machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good machine. In my use only once had a problem with a software that couldnt run because of snapdragon processor. A little too heavy to be used as tablet. Just make sure the apps you want to use are working in snapdragon otherwise you have to use emulation. Not ideal for use on uneven surfaces.

    No, I would not recommend this to a friend
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