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Customer Ratings & Reviews

$1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 353 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its amazing and powerful overall performance and easy portability. The battery life and screen quality are also highly appreciated. Additionally, users find the processor speed to be efficient and the device to be lightweight. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 353 reviews
  • Rated 5 out of 5 stars

    Nice we can use as either laptop or tab

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my friend living in london. He was super happy and he told me he never imagined such laptop in this price in london.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continual problem with keyboard not automatically connecting. Have to physically disconnect keyboard from computer and then reconnect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for us!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this Surface Pro. It is really fitting. Our needs to be a powerful PC yet. Still have a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface. Great price and friendly customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Surface pro made better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black is beautiful.Overall improvement from the prior models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro is a very dependable computer. I had one before and had no problems. So when it became obsolete I bought another one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pro 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and great customer service!! I highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro. This is the best value and easy to carry versus trying to carry an iPad and a laptop at the same time. I’m able to have two in one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Greatest Windows Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought this tablet would be enough for everything I do today, I was able to simply stop using my personal notebook, that's incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Multifunctional and lightweight. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that can be used as a tablet and also a laptop. Very handy for work or personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface pro is really good however if you need it for school look somewhere else because if your school like mine requires you to use the program exemplify to take tests you cannot use this computer because the program will not install due to the processor it has in it. It needs a Intel processor or another processor that runs x86 programs. Just so everyone is clear this computer uses a ARM processor which is a cell phone like processor and in order to run x86 programs has to use an emulator to run them and it does not function well and there is no workaround for this issue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is loving his new product. Hold battery easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plum happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic unit I really enjoy this edition Much faster than my previous surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love size and tchscrn; tho app store doesnt have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Can type in docs without keyboard using touch screen features, but better/faster with physical keyboard. Microsoft store will not have some popular apps tho.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    every feature is great zero complaints

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product everything about it is everything I needed and wanted.zero sur prises

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I wish i'd know sooner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my surface pro. It does everything i want in a laptop and everything i need in a tablet with some extra features im learning. It is compact enough to put in a tote bag but still big enough to see all i need. Best purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin my Microsoft Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Microsoft Surface Pro. Just what I needed to replace my older one. I felt confident in buying another one. Best Buy is my go to for electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop. Using in the field for our Foreman.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture. Easy to use and setup. I love it !!!!! The size is just right. Compact but has everything a desk computer offers.

    I would recommend this to a friend