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Customer Ratings & Reviews

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$899.99
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Comp. Value: $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1292 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,292 reviews
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this purchase. Great team and service. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic tasks but routinely having connection issues between the device and keyboard as well as freezing when trying to print documents utilizing Microsoft Word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous version of the surface and loved it. So when it was not able to do what I needed I knew I was getting another surface. Just love the interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall, but had to warranty it because the speaker mesh started coming out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my grandson for graduation. He is going to college in the fall. He loves it. Has it all set up with his classes. Quite quick and a great screen. Expensive, if you can afford it, from what he tells me, a great computer for college.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check support of Snapdragon processor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product but came up with issues with the Snapdragon processor. I could not get the Brothers software to load and had to use basic Windows 11 drivers. Also the Acronis True Image and Cyber protect software would not load. I did contact tech support from both companies and they do not support Snapdragon and no idea if they will or what the time frame would be. Kind of disappointing since I previously owned a surface pro 7 but Intel based.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hey HappyClothes, Thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please visit https://www.qualcomm.com/products/features/windowsapps to see the most popular supported apps. snapdragon

  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Surface Pro 8 and I love this device. Its noticably faster than my Pro 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy I've made in sometime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and worthwhile monetary decision on my part. Best Buy assisted with my decision and their over the phone ordering process was easy and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go and get one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for my engineering college student, he loves the graphics and the pencil, it is easy to use and works well with his load of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this item. Still learning windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. I really liked it a lot and it’s been already been very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ky’s laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves her new laptop and is excited to use it to help her in high school and in college in the fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick, fast (operation and charging), convenient Pen feels much better than I thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro is all we use. Product is very reliable with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC make sure you get the one suited for your needs! I returned mine and got the x elite processor instead but this should suit almost everything you need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 11 will last a long time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last surface was surface 3, bought 6 years ago, and its stll as good as new after rough handling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whished keyboard was included in pirchase or as a bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife Loves It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for a Christmas present for my wife. She totally loves it. She says its the best laptop she has ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with my Surface Pro 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft keeps out-doing itself with each update to its software and hardware!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better. But so far a good purchase.

    I would recommend this to a friend