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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1284 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,284 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality from this laptop!!!! Would never go to a buffet brand or style!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface for my daughter for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter for school. She has loved it so far because it is light but also allows her to do all of her school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most reliable machines you can purchase. I've used one for work purposes and no issues for years. Now I've upgraded it to this and again no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microsoft Surface Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Microsoft Surface and the Team at Best Buy was great at informing of the current options from Microsoft. They also had a sale going on and I saved almost 400 dollars on my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pro is Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Microsoft laptop! It's very nice and the display quality is top tier. 10/10 recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface Pro-Capilot my favorite

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest version of the Surface Pro Capilot represents a significant improvement over previous model. I find it enjoyable to use, with intuitive navigation and enhanced performance thanks to its faster processor.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for college, fast and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over Surface Pro 8 and 9. Much better battery life and runs in much cooler temperature. Copilot feature is novelty, don't buy it for this feature. Also, save your money buy last gen keyboard. The new flex keyboard is extremely expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Surface Pro we have been waiting for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 Edition is finally arriving to the peak Surface we always wanted. Exceptional Performance, awesome battery life we never seen on Windows powered devices before. Add to it OLED screen. This is a dream 2 in 1 like no other, exceeding in my view iPad Pro with Magic keyboard. Highly recommended if you are a fan of previous Surface Pros. It is a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good purchased for my daughter she needed it for college .

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Enjoying my Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Microsoft Surface Pro is fast and portable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended thybrid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent hybrid PC/tablet overall. The only drawback comes when working on an airplane—which I often do—since the kickstand requires more space than a traditional laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love the versatility of this, I do however need to learn to use it more so I’m not constantly removing the keyboard to write on the tablet, etc. but I always push buttons when I write if it’s not removed. This is exactly what I needed for nursing school!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Waited a long time to upgrade. So happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with computer and comes in very handy for so many activities

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    GRETA TABLET

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tablet. Easy to use and lightning fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Greate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment! My son is thrilled with his new, super-efficient computer for his first year of college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kid who is undergrad majoring in Biology. The kid loves it for the ease of use for her needs. She has been happy for over a year.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy to use iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light weight and easy to use my son loves his iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Evaluate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very well i am very happy with it , thanks

    I would recommend this to a friend