Customer Ratings & Reviews

Big changes from my last Surface Pro an SP Love the product line

I had the Lenovo Copilot PC (awesome screen, but no pen support and I don't like that widescreen aspect ratio) so had to spend MORE for a smaller screen and no keyboard on the Surface Pro 11 OLED. This is my 6th Surface device, so I know them well. I'm giving this one 4 stars for two reasons 1) It's really expensive for what it is. And the rip off (physically and financial) new keyboard is insane. That combined with this makes it a $2000 laptop with 13 inch screen which is just crazy money. The $999 entry level model is probably fine for 90% of users but I do a lot of photography so wanted the extra colors and contrast of OLED. 2) The fans run on this a lot. For no reason - the CPU usage can be at 5% and the fans are running. I'm sure there's a middleware update Microsoft can issue to stop it firing up so often but I think they may have pushed too much CPU with this Elite inside this slim chassis and not left enough space for venting it. The Surface Laptop and Lenovo probably don't have the same issue. Other things are what you expect from surface - great writing experience, 120HZ refresh is awesome, front camera is amazing - have had comments on zoom calls it looks like a DSLR connected.

The newest Surface Pro provides a crystal-clear display. The setup from my old surface pro to this one was very easy and a time saver. It has a fast response when engaging in various activities all at once.

I like it as much as my Microsoft Surface Laptop and that's saying a lot. This is my travel computer.

Second Microsoft Surface Pro I have had. Loved the first one but needed a faster more current one with AI features. This is awesome and so much faster! Love it!

Very nice. But totally missed that it does NOT come with a keyboard, as shown. We sent it back.

Love this laptop/tablet. The only one on the market that feels like a tablet yet has the functionality of a desktop.

the good, Slick, light., fast., gorgeous. good battery life the bad, too expensive, few portrs no accessories, it comes with windows. I'm sorry, but the copilot is pretty useless. and I wish there were more crystallizations and option to replace a lot of a blow to where that's coming with. this device.

Replaced my Surface Pro 8 which was slowing down due to lack of storage. 1TB in new surface changed everything. This tablet needs a third USB. Wish I had gotten the Bluetooth keyboard. All in all the Surface pro is a solid choice.Disappointed that the Surface pro came without LTE or 5G. Would make the same decision again.

I love this. It was past due for upgrade! Shout out to Best Buy and The Geek Squad!

Got this for my wife for school, she loves it! Easy to carry around and the attachments work with ease.

Performance is ok with good display and battery life.

Excellent surface loved my 1st one tooo! Its way worth the money

This is the third Surface I have bought at BestBuy. The produt is operfect for my needsd and the sales staff at the store are friendly and knowledgeable.

Smooth, fast, easy to use and great battery life. Great for school and enhances learning retention with the ability to "write" on the screen.

Super light and slim. Fits easily into my work and travel bags.

I am a macbook user but I bought this for my work which I need Windows and I must say it is really good. Easy to use and has way more options than Macbook

Love this computer…. Fast and easy to use! Setup was quick and within 15 mins was up and running!

Great computer! Love the ability to use as tablet or as computer. Very clean display look.

Traded in my MacBook Pro and I’ve always been an Apple fan. But this by far is an amazing laptop! I highly recommend this for individuals who have their own business. I am a contractor and this allows me more flexibility when completing data task for my clients.