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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1288 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,288 reviews
  • Rated 5 out of 5 stars

    Thank you geek squard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squard made every thing a breeze from helping me pick out the right micro soft surface to transfer all my data to new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pen that came with it has been malfunctioning since the last 4 moths

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice setup! Very good purchase works flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface laptop. It is a good laptop for work and entertainment. It has a sleek design, a high-resolution touch screen, and a comfortable keyboard. It is fast, reliable, and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and compact for every day work, including for free time entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need for school

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I love it! It’s compact and fits in my carry bag.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deceptive ad. You are only buying the screen. No keyboard. And can’t be used on lap as regular laptop can.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra pro suface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two in one computer is amazingly surficiable. By surface, I mean touch screen led screen. It has neuro and biometry processor for simplicity to our user eco system. It directs you to learning new chapter and micromovement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new surface!! The extra storage resolves my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Great speed and up to date software. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is a great computer that allows you tobhave a powerful operating system and a detachable tablet when needed. I really like the flexibility and sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my surface pro. Highly recommend it, great for business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for school work and i like the size and weight. Easy to use and carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equipment and service; I was properly advised on how to renew my laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This was not the tablet for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my iPad Pro for school, so I could have the benefits of a desktop OS and a tablet in the classroom. I really wanted to love this. Aesthetically, it’s beautiful. But with the rounded edges, the USB connector for peripherals doesn’t sit flush with the device, so it always looks like it’s not fully plugged in. The rounded edges also obscure the power switch. As for the OS, initial setup took an absurdly long time. I had to restart the process before I was able to start using the computer. I was disappointed that the “Tablet Mode” in Windows 11 is nothing like Windows 10. Compared to the iPad Pro with Magic Keyboard, using this in my lap was just awkward. I think this would be a fine device for some people, but coming in the experience of an iPad and also an older Surface with Windows 10, this was a letdown.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy for the Cost!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Great deal for the cost. Only problem is the keyboard does not always connect to the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, excellent performance. For this price they should include the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More ports please!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the man on the go. It connected to wifi easy, and stores well in the backpack. The only wish is more access ports, there is only 2 so if you have other than Bluetooth items you have to get a multiport adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s good and gets the job done. It’s lightweight and portable with the functionality of a computer.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Fun machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun machine, but some glitches and it is expensive for what it is

    I would recommend this to a friend