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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1113 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,113 reviews
  • Rated 4 out of 5 stars

    Best Surface Pro Yet, But It's Not for Everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Surface Pro that I've owned, and it's by far the best. The Snapdragon X Plus Chip has added power, speed and long battery life to this hybrid tablet/laptop that I've not experienced before. I opted for the "Plus" chip instead of the "Elite" Snapdragon chip for this particular device. I'm using the Surface Pro as a portable computer than I carry at work to meetings and on trips. This chip is plenty quick enough for basic tasks like note taking, writing documents/emails, surfing the web and using Copilot for research. The display is crisp and bright. The detachable keyboard is serviceable. The battery life is a marked improvement over earlier Surface Pro versions, lasting an entire work day without a charge. This machine is great for what it is -- a light weight, full operating system packaged in a small form factor for people who need maximum flexibility and portability. But if you're primarily going to be using this as a laptop and you don't need the tablet function much, I'd suggest that you just buy an ultra portable laptop instead. As a tablet, this is not as good as the iPad Pro. And as a laptop, there are comprises, especially with the keyboard, the small trackpad and minimal port selection. I wouldn't characterize this as a workhorse device for power users. If you need a hybrid device with a complete operating system and long battery life, then you should go for this. Otherwise, I'd recommend an ultraportable laptop like the new Lenovo Slim 7x, the new Surface Laptop 7 or the Dell XPS. For what it's worth, I LOVE the Sapphire color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Surface pro I've been waiting for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device.. Coming from an earlier surface device, battery life is like night and day. This is the surface they should've come out with long ago. I went with the base model (Snapdragon X Plus) instead of the Elite as i don't game and OLED will do very little for me. I can say the Screen looks great, no dead pixels, very bright on default setting and overall very responsive. I did do my own upgrade from the base 256GB SSD to a 1TB model and it works great.. only cost me 95.00 dollars. As far as software, everything I've installed works just fine. Looks like the emulation they use is working well. Software shows no lag or discernible slowness. For the base price of 999.00 and the 95.00 dollar investment for the 1TB drive, this thing is a bargain.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Really good overall

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro CoPilot+ tablet has a nice display (the OLED version seems better though) and is just the right size for reading and for working on the road. The 512GB SSD storage is more than adequate when combined with any cloud or NAS storage. The 16GB memory is fine for routine productivity software and light gaming. What’s in the box: • Surface Pro 13” tablet • 65-Watt Power supply with cord (proprietary connector but you can also charge via USB-C) This Surface Pro has a Snapdragon X Plus – X1P64100 Qualcomm Adreno GPU, a Snapdragon X 10-core – X164100 (3.40 GHz) CPU and 2880 x 1920 screen resolution. I haven’t yet received the keyboard and pen bundle, so I’m reviewing just the tablet here. I really wanted to love this tablet. It has some really nice features, but there are a few things I don’t like too. The display is clear, it’s light and easy to hold, the built in easel is handy and it runs (almost) all of my Windows compatible software just fine. These are definitely on the plus side. One small irritation is that the touch screen is not as responsive as I’d like, and I haven’t found a way to increase the sensitivity. The instructions for recalibrating lead to menu items that aren’t found where the instructions say they are. Another irritation is that the Surface Pro gives an error that the drivers for my aging Canon ImageClass printer are not compatible, even though it works fine with my other Windows 11 devices. CoPilot+ is fun to play with. I prompted it to develop a test plan for illustrating the features of the Surface Pro. It came back with a decent plan outline. I was also hoping to test CoPilot+ with Excel, but alas, that seems to be a paid extra. If you have an artistic side, Cocreator is fun. I tried that out by drawing a smiley face and prompting Cocreator to draw a modern Mona Lisa with a pleasing smile, in modern attire and with flowers in the background. It worked. I ran 3DMark's Steel Nomad Light test on the Surface Pro. The Steel Nomad Light score was 1 924. Not great, but respectable for a tablet. Overall NovaBench score was 1301 and PassMark scores were: • Overall, 4120.4 (45th percentile) • CPU Mark 22767.0 (76th percentile) • 2D Graphics Mark 585.2 (47th percentile) • 3D Graphics Mark 2569.9 (28th percentile) • Memory Mark 3392.8 (82nd percentile) • Disk Mark 23617.7 (78th percentile) In summary, the Surface Pro CoPilot+ tablet has enough power for work and leisure. It’s great for kicking back and reading the e-Version of your favorite publication or book. Plus, it is very portable. It’s not perfect but it’s very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quiality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product exceeded all my expectations. It’s fast, efficient, and has a modern design that stands out. The battery life is impressive, ideal for working for hours without worry. Also, the screen quality is amazing. I totally recommend it to anyone looking for a reliable and powerful device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Pro Copilot+ PC (11th Edition) is a fantastic device. The Snapdragon X Plus processor and 16GB of memory ensure smooth performance, even with demanding tasks. The 13” display is vibrant and sharp, and the platinum finish gives it a sleek, professional look. It's lightweight and portable, with a detachable keyboard and kickstand for versatility. The battery life is impressive, lasting all day, and the fast-charging feature is a bonus. The Windows 11 OS runs flawlessly, and the touch screen and stylus are perfect for productivity and creativity. With a 256GB SSD, there's plenty of storage for all your needs. Overall, this device excels in performance, design, portability, and battery life. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for high student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So light and easy to use, the color is very sleek. long battery life, perfect for high school student, fast processor and wifi connection was very smooth and easy between school and home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From FAST to LIGHTNING SPEED

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Lightweight, easy to carry around. Holds a charge for a very long time. FAST very FAST. I thought the keyboard was going to be challenging for me to use but its been great. The colors are brilliant and using it like an iPad is fantastic! Great work MicroSoft. Thanks for all the super customer support Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live it use it all the time on the go. So I easy to carry battery is great and work really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used surfaces for over a decade. They provide the power of a desk top computer with the versatility of a tablet. I take mine literally everywhere....most useful when traveling in my camper. This version is little heavier than prior units, but size and screen quality are good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Surface Pro 11 is nearly perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 is here, and it’s a tech lover's dream. Here’s my take after spending some time with it. Portability: Feather-light at under 2 pounds without the keyboard and just under 3 pounds with it. It's easy to carry around, and you might forget you're even carrying it. Battery Life: Over 11 hours of battery life, a big improvement from my old Surface Pro 6, which barely lasts 4 hours. I can binge-watch, work, and play all day without needing an outlet. Display: The OLED panel is bright and vibrant, perfect for outdoor use. Thinner bezels are a breath of fresh air compared to the chunky ones on my Surface Pro 6. Performance: The Snapdragon X Elite ARM CPU with its 12 cores is a powerhouse. It handles heavy tasks effortlessly and competes well with Apple’s M3 ARM CPU. Day-to-day tasks feel smooth. Instant Wake and Sleep: The Snapdragon X Elite provides an instant-on experience that’s noticeably quicker than any Windows device I’ve used. It’s a real productivity booster. Ports and Connectivity: Two Thunderbolt 4 ports and a magnetic Surface charging port provide generous connectivity. Setting up my web development environment was a breeze, and WSL ran like a champ. Copilot Feature: The integrated Copilot feature, powered by the NPU, is fantastic, but the placement of the Copilot key (replacing the ‘Control’ key) is a bit annoying. My muscle memory is still adjusting. Upgradeability: The SSD is upgradeable, a feature available since the Surface Pro 8. The only downside is it uses an M.2 2230 form factor, limiting upgrade options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recomendado

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply the best!!, liviano, rapido, facil de manejar. Super util.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love having a windows tablet vs Android

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently traded my Samsung S9 Ultra for this device. Initially, I thought it might be a downgrade due to its smaller screen size, lack of a fingerprint reader, and absence of an OLED screen. However, after trying the full version of the Office suite (not the Android version) and using Windows during a demo at Best Buy, I was instantly hooked. It went from a ‘do I need this’ to a ‘I need to have it’ situation. While the Galaxy Tab was great, Windows for business use just works better for me. The standard LCD display is bright and offers good color representation, even though it’s not OLED. The $500 premium for the next model up in the Surface lineup isn't worth the OLED. And let me tell you, the processor on this device is fantastic. As my first experience with an ARM64 processor, it handles tasks without a hitch. Co-Pilot is pretty good. I have been using the preview version on my desktop. It works well for my needs. Overall, its s fantastic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting Edge and speedy. I love it. It is sleek and transportable as we travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review on tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing. I love it. Works great. Very fast and easy to bring around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suface pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for writing on. Love the stylus almost has to much grip in the key board alittle hard to grab sometimes. Fast enough for any of my schoolwork it is also nice an light with a great display and nice loud speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Nice Surface Pro 8 Replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning: this is a stream of consciousness review, so it's not super structured, but I hope it helps provide a clearer review of this than many others on youtube and Reddit! This is my 2nd Surface Pro. This one replaces a Surface Pro 8 i7 that I've used for 3 years. I replaced the 8 because I wanted better battery life and snappier performance. I picked up the SP 11 OLED and Flex keyboard on a really good sale. I originally purchased a Surface Pro 11 13" LCD with Snapdragon X Plus because I read some negative things about the OLED screen door effect and possible screen flickering issues. I had some doubts, so purchased the OLED version for comparison. Let me say this just once: there is no world in which the OLED is inferior to the LCD, in my opinion. In fact, the LCD gave me headaches due to ghosting when using it as a tablet and scrolling web pages. The OLED is buttery smooth with near zero ghosting. Yes, I had 120Hz refresh turned on, even turned off "adaptive refresh rate" to make sure. There is a screen door effect if I use my phone and zoom way in. In regular use, even with a white background it's imperceptible to me. I'll take buttery smooth scrolling any day. As far as glare - they're both not great AND the screen reflectiveness between the two is identical (turn the screen off and look at the reflections when you're in the store - you'll see no difference). Deep blacks can cause glare to appear worse on the OLED because the contrast ratio is higher - blacks are blacker, allowing sunlight to appear brighter. Performance wise, the LCD and the OLED model are nearly indistinguishable in daily use for web browsing, Office and other productivity tools. Stylus performance is comparable. The Surface Pro 11 runs cooler than my Surface Pro 8. Battery life is better than the Surface Pro 8. For web browsing, OneNote and office, I would get 4-6 hours with the SP8. With the Snapdragon, I am seeing 6-8 hours. The difference of 2 hours is not staggering, but it's enough AND you can get that life without energy saver, super dim screen setting, etc. I have not seen 10 or more hours of battery life. I've had a couple of software compatibility "issues." The first is my Mixing Station app for sound board operation, This is not a native ARM app. It does run fine under emulation, however. Second is ClickUp, my task management software. That does not have an ARM app and it runs poorly under emulation. I just use the web browser and created an Edge app with it that runs fine. The only drawback is it just asks me to log in more than I would like. Regarding the Flex keyboard: love it, love the bluetooth and the feel. Superior to the Signature keyboard I've used for 3 years. I got a really good price match on it that made the price more palatable. Being able to detach the keyboard makes a big difference when using the stylus and the keyboard. As far as form factor debates, I don't have anything to say because I am a fan of the Surface. You can say things about "lapability" and all of that, but it works for me. All in all, I do really like this version. The only thing that might be nice is "real" 10+ hour battery life, but practically speaking, for the form factor and functionality, it works out just fine. Hope this helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC I've Every Owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, powerful, and extraordinarily well-made. I don't understand "conventional" [larger and heavier] laptops when this kind of tech is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. The battery lasts for a considerably longer time. That makes taking the Surface places without a charger the best feature. Playing games on the Surface makes the games come alive with the exceptional colorsl

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Amazing portability, power, and all day battery.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet / laptop works great for a lot of things. I was skeptical at first being that it is an arm based product and historically windows on arm has been a little hit and miss. However after using this table for a bit as my non-gaming daily for over a week or so I have to say I am pleasantly surprised by the performance and reliability for “most” things that I have tried to do with it. I do software development, and for the most part that experience has been fairly painless and performance has been great. However there are some caveats to that. Programs that are not specifically made for arm run in an emulation mode (so x64 apps) and those apps do have some slight performance hits due to this translation layer. But during normal use those issues are mostly not noticeable at least for the applications I have been using. When it comes to down right application failures there have been a few applications that I was unable to install because they don’t offer an arm version and they would not install ( such as ARC browser which I use on Mac and my intel based windows machine) I also had an issue where an application would install fine but I could not activate it for some reason so I was unable to use it. For productivity software however those where the only two real examples of problems I had. I’ve also been really happy with battery life in normal use as I can get a full 12 hour day of work done and still have battery to spare without much of a worry at all. That’s nice compared to some other laptops I’ve tried to use for work in the past that left me scrambling for a place to plug in. Build quality and style wise, I really appreciate the simple clean design just the adjustable kickstand on the back and that blends in when you fold it down. That kickstand is amazing as well allowing me to use more angles than I ever thought I needed for different situations. The copilot+ stuff is cool if you have a use for it. I played around with the image co-creater features for a while and it really helped flesh out an idea I had been working on even though I am an awful artist. It’s nice to be able to prompt the system, start drawing and as you go it slowly improves the generated image. It’s a neat feature if you have a use for it and I’ll probably use it more in the future. The other really cool co-pilot plus feature I was not expecting to like so much was live captions. It was amazing to be able to watch a video in another language that did not have translations available and be able to understand what was going on. It’s surprisingly fast and super useful for some of the work I do. As for it’s accuracy I’m not totally sure on that front but it was close enough for me to get the information I needed without needing to refer to another source or person. As for all the other co-pilot+ features I’ve not had a lot of time to use or play with them so I don’t have much to say on those but overall I have been super happy with the experience and pleasantly surprised. Overall if you’re looking for a super portable and fairly quick computer to do work on this is shaping up to be a great choice overall. I’ve all but replaced my other travel electronics because this takes up less space and does the things I need it to without too much hassle. There is one note for all of this though, do not expect to be able to play games on this laptop/tablet. It’s not intended for that and the driver compatibility with games is very far from good. There are also several games that just won’t run at all because some kernel level anti-cheat systems don’t support ARM. I’m sure that will get better in the future but in reality that’s not what this computer is intended for anyway. I just wanted to make sure I included that in my review just in case someone was looking at it for that reason. The only real reason I was not able to give this a 5 star rating was the few issues I did have with software compatibility. I think after some time that issue will get better though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using the tablet, everything was smooth and using copilotm was exactly what I expected and it was very precise with what I wanted and gave detailed instructions for what I asked. I love the OLED screen on the surface and pairing it with the keyboard worked flawlessly. I can't wait for them to release recall so I can try that out as well. Great product!

    I would recommend this to a friend
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