Customer Ratings & Reviews

My most favorite laptop as it is extremely portable and functions in so many facets.

A bit of an upgrade from the regular type cover. Like that I can use it detached, along with the bigger touchpad area. Typing feels a bit better as well, slightly more heavier feeling on touch. Overall great!

Loved it when I first opened and started to use it. Then I realized it reminds me of a very finicky eater.... Won't charge by way of thunderbolt for dock. Won't charge unless the machine (I have a surface pro 9) is fully charged and charging by of the proprietary port on the right. Won't charge if it's closed. I'm hoping a surface update will fix this because I went back to my Logitech in the meantime.

Works well, easy to pair, like the ability to use both attached and detached to the surface, but expensive and battery life seems shorter than my other Bluetooth keyboard

- Nice to be able to use the keyboard while not physically attached to the Surface Pro. - Like the backlit keyboard. "Discovered" backlit keyboard concept with my Surface Pro 3 and now would not have a laptop keyboard without it. - Not sure it would be worth the $400 list price for me, but caught it on a Deal of the Day for $200, which was acceptable - At this price it does not come with a touch pen, but I can always catch one of those on sale at some point - Track Pad mouse is smooth and responsive. Amazing that the clicks are actually haptic feedback and not clicking / physical deflection in the mouse button areas (which are adjustable in size) - Keys have nice travel and tactile feel - Keyboard feels more firm/rigid than the keyboard on the Surface Pro 3. Feels more like a high-end device

Better than expected. Pricey? Yes. But after watching MULTIPLE review videos, I thought it was likely worth it, if just for Bluetooth connectivity. My expectations for build quality and technology were already high- but after getting it, I was still surprised at how good it actually is. Amazing key travel and spacing for a great typing experience. Haptic trackpad is everything you want in a track pad, flexibility of being Bluetooth is a must for the full 2 in 1 experience. You’re paying a premium sure. And is it a MUST? No. But it sure does feel premium if you do get it.

I've been using Surface Pros since the SP4. Currently I'm on a 2 year old SP9 and my SP11 is shipping and will arrive in a few days. So I grabbed this. I saw in a review that someone talked about folding the end underneath for a bit of tilt while it was detached - mine absolutely will NOT do this, so the detached feeling is not great, it being completely flat on the surface. I like something with a bit of tilt to the top end. Maybe as it is used that will loosen up more, we'll see. But the keyboard is a much different feel now that I have it on my SP9 for the time being. Better key travel, much more solid base so there's little flex while in use. Using it removable is a handy feature but not what I purchased this for, since my use scenarios for that are limited to none. I wanted the keyboard and trackpad update. And the trackpad - MUCH better than the previous keyboard. I'm a fan now of the haptic trackpad. I got to use one for a day or so on the Surface Studio 2 Laptop I tried (and returned for horrible battery life) so this feels very much the same. Such a change over the old style. I actually find that I *DO* click by pressing on it, not just touch clicking, and had to return a keyboard still under warranty to Microsoft when the buttons for the keypad click stopped working. This new style would prevent that from happening. Magnet holds it just as well as the previous one did, although it's odd seeing the pen now when it's attached, rather than being hidden up against the bottom of the Surface out of sight. But for anyone using a supported device, this is well worth the cost just for the feel and performance enhancement for typing and using the trackpad.

Very nice addition to the surface keyboard family. Normally I won't pay the premium for the this keyboard but i came into a little money and decided to try it out. Out the box, it immediately feels heftier then the other Surface Keyboard. Perhaps due to the extra layers of material they added. Keys have a very nice, smooth feel and the trackpad is very responsive. The haptic feedback feels a heck of lot better. It connected just fine and as soon as i booted up the surface pro, it brought up the Surface application and prompted me for a firmware update. Here's where i took off one star.. it took 3 tries for the firmware to install. It kept saying "Firmware could not be installed". Thats it.. not reason why, nothing.. after the third time, i just ignored it and 5 minutes or later, i checked again an it now said "Firmare up to date". Other than that, the keyboard has a premium feel to it and works really well. I have not had the issues others have had that it won't work when disconnected from Surface pro.. Hope this review is helpful to you all.

I like the Flex better than the usual Surface Pro Keyboard. No problems with recognition or changing to keyboard mode when connecting. So nice to be able to disconnect and keep right on typing, very handy in certain space limited circumstances. I am happy for open box deals at Best Buy, probably wouldn't have bought if I had to pay full price.

The Surface Pro Flex is a great keyboard in itself, with a new haptic trackpad to match the Surface Laptop's to make it the best accessory in the "ultraportable" range (I'm looking at you, Apple and Samsung!) It also works wirelessly if you would like to use it without it being directly attached, great in a pinch and a cool party trick to those who aren't aware! However, I can't help but be disappointed while realizing that this is meant to be part of the Surface Pro experience; it tacks on another $300+ to the price tag of the already thousand dollar package. This will be great value 1-2 years from now when the demand has died down and there are lightly used examples, but this doesn't move the needle for those who already have a Surface Pro keyboard from past.

I bought this for use with my wife's Surface Pro 11. We wanted a keyboard for use with the Surface and being able to have the keyboard at one place while the unit was on a table was important. It works just as advertised. The keyboard is NOT a full sized one, as it doesn't have the separate number pad on the right side, but it's big enough. The back light is also key because our old keyboard didn't have one and it was terrible to use at night. Some people have an issue with typing a lot on the keyboard and I understand why. There's no wrist rest so typing a lot gets tiring. Kudos, however, on the touch screen mouse area. Super sensitive and really nice to use. With the touch screen monitor and the sensitive mouse area, it really makes it easy to use. I got it on sale at BB and really couldn't be happier with it.

Absolutely amazing keyboard! Haptic feedback is very nice and it looks great! It is also very soft and comfortable. I wasn’t sure about the Bluetooth feature, but it really is so amazingly useful. I got it on open box discount in excellent condition and I’d recommend everyone do the same. It’s worth getting, but not for a 400 dollar price tag.

This keyboard has been a upgrade from the standard keyboard from Microsoft. I am now able to use this wirelessly unlike the other variant. The trackpad is also a haptic touchpad instead of a mechanical touchpad so it is similar to a MacBook trackpad or a Surface Laptop 7 trackpad. Overall, I have been using this and it is going great!

Works well enough. I upgraded to this from the Signature keyboard and the ability to use this without having to be connected with the Surface itself has come in handy, especially when traveling. That said, I got this at a heavy discount as an open-box item and I'm not sure if it's worth the asking price for a new model.

Works as expected like any other Surface Pro keyboard. The wireless functionality is nice and a great new feature when propped up on a larger desk. Charges the pen without any issues.

Much sturdier than the regular Surface keyboard. Pen being more accessible is a plus. Battery life is decent when disconnected, it lasts a full day’s work.

Great keyboard for the surface pro. I love the track pad which makes it experience even better.

Love this keyboard! The ability to pull it off of my surface and have it on my lap with full keyboard and trackpad functionality while the surface is on a table is even better than I thought. It's not at all cheap, but there were open box options that were much more affordable, so I did that. Highly recommend

Nice idea for the keyboard. The only issue is you can only charge it when connected to the surface pro. It needs a usb-c port for standalone charging.

It offers the flexibility of using the keyboard attached or detached. While it is a bit pricey, you may occasionally find it at a discounted price, even as an open box item. The pen is flawless if you are a heavy user. Highly recommend.