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Microsoft - Surface Pro Signature Type Cover - Cobalt-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1134 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-9 of 9 Reviews
  • Rating: 2 out of 5 stars

    Fancy alcantara fabric, but.....

    Posted
    InfiniteDrag
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this for my new surface pro. I love the fabric on the keyboard. Feels really nice and lux. This is a good keyboard attachment and serves the purpose. Typing is alright, track pad is not bad, could be better. Occasional misses here and there.. Trackpad is not good as a macbook or probably any good laptop trackpads out there. But i will take that for the portability and feel. After all, this is an attachment keyboard cover. All said, the build quality of the track pad is very questionable. 1) The track pad click is not consistent on the corners/ anywhere. Eg. If you click on bottom corners it clicks better, click top right and left corners and it is harder to click. It seems like an outdated track pad system. 2) The worst thing about this type cover is there is an annoying track pad rattle.If you flip the type cover upside down or shake it once upside down, you can hear that annoying click sound- as if something is loose inside the track pad. First i thought it was normal, then i checked the macbook trackpad and it didn't make any rattle or click sounds when flipped upside down. So i did some googling and found this used to be an issue with the surface pro 3 and 4 covers. Somebody mentioned replacing it solved the issue for them. So i went to best buy store today hoping to replace. The replacement had the same issue. I checked the display keyboards and all the new covers they had in stock, flipping upside down and shaking each and listening to each of them. Each and everyone of those had the same issue. So this is the way it is? I don't think this can be justified at this price.This is probably some serious design flaw microsoft overlooked.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    pretty good

    Posted
    Melii
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This keyboard is nice and sleek and actually types exceptionally well. My only issue is the trackpad. Half the time it wont click or it right clicks instead of left clicks and vis versa. The other half of the time it works perfectly . Contemplating returning just for that reason. Would give 5 out of 5 stars if the trackpad would work properly 100% of the time

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Lousy fit

    Posted
    Mindyann
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was told by a BB employee that this keyboard would fit my 2014 . Surface Pro 3. It doesn't. It's slightly bigger that the screen on both sides, so the keyboard doesn't stay upright. Change for the sake of change....very irritating and frustrating.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      We're sorry you're unhappy with your recent experience purchasing the Surface Pro Signature Type Cover. Although compatible with your device, the dimensions may be slightly different since this Type Cover was designed for the Surface Pro. If you would like, please feel free to contact our support team to help you find a better suited solution to your needs. They can be contacted here: https://support.microsoft.com/en-us/contactus/.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 2 out of 5 stars

    Great product, uncertain reliability

    Posted
    MSTypeCover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This MS typecover malfunctions regularly and adopts new patters of functionality based on the mood of the moment. A becomes backspace, while z becomes an exclamatory mark of emphasis. If it were bug free, it would be perfect. Very nice hand to the fabric.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We regret to hear the Type Cover is not performing as you would expect. We expect more from our products, just like you. To see if you can resolve the issue, try these troubleshooting tips. You may need to reinstall the Surface Cover driver: https://support.microsoft.com/en-us/help/4023473.

      Hope this helps!

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Rating: 2 out of 5 stars

    It the second cover, I purchased in year and half.

    Posted
    Trompas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I only bought it because, I had a Surface Pro 2 and the first cover was a piece of garbage as is Surface Pro 2, they are too expensive for what one gets. I will never buy another Surface Pro or accessories they are everrated!

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thank you for filling us in on your experience with the Surface Pro Signature Type Cover. We do read every review that we receive on our products, and although you have not been happy with your purchase, we do really appreciate the feedback. It gives us the chance to fill in our team and make our products better for future customers.

      Thank you,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 2 out of 5 stars

    Key fell off

    Posted
    Kkmm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The letter ‘T’ fell off the first time I used it. Took it back and exchanged it. Did not have blue, had to get gray but had no problems with the exchange.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      We're sorry to hear you encountered this unusual issue with your recent purchase of the Surface Pro Signature Type Cover. We pride ourselves on providing quality designs to our customers, and we're sorry this experience fell short. We are glad to hear that Best Buy was able to remedy the situation for you. We hope you enjoy your new Surface Pro Signature Type Cover.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 2 out of 5 stars

    Attachable keyboard

    Posted
    JohnV
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Attachable keyboard, this keyboard was not user-friendly. Although I like the back light the keys are too flat.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Subpar trackpad

    Posted
    JTS27
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Small flimsy keyboard is great for on the go, but long papers/projects i have to use something not so cheap feeling

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for taking the time to share your honest thoughts with our team. We're sorry to hear you're not fully enjoying all Surface Pro Signature Type Cover has to offer. If you'd like to speak with our support team to see if there is any way we can be of assistance, please don't hesitate to reach out here: https://support.microsoft.com/en-us/contactus/.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 2 out of 5 stars

    It does the job

    Posted
    Lori
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So far I haven’t heard anything negative about it .

    I would recommend this to a friend