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Customer Ratings & Reviews

Your price for this item is $671.99
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The comparable value price is $959.00

Customer reviews

Rating 4.7 out of 5 stars with 303 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Pro's ease of use, touchscreen functionality, and lightweight design as significant advantages. Its portability and decent battery life are also frequently praised. However, some users express concerns about the limited RAM in the base model. A few also find the kickstand design to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 303 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast yes it does but overheat lightweight for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect laptop/tablet/surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my best purchases because I am constanly using this device and its really handy. I can take it anywhere I want, whenever I want, whithout having any hassle because it is ver portable. Easy access anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop+tablet travel machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent if you know the compromises. For a general travel work machine, very few devices beat a surface but I'd much rather have the surface laptop vs this personally since I've very little use for the tablet. So that's what I've upgraded to. But if you want a tablet and a PC, surface should be top of your list.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best laptop I’ve ever had. Tons of features also responds when you talk to it just like Siri or Alexa . Very fast processor and fantastic resolution on this baby. Highly recommend this product. The boys at Microsoft did a great job with this one. As crackhead Bob would say “I love it”.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, and the battery life is amazing! The touch option is also great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Best computer for anyone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not recommend surface more. It is light, flexible, fast and stable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, doesn’t take up a lot of space. Good use for school and or work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    All in one performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS Pro is nothing short of performance. For the day to day office/internet and general user this PC Performs and then some! No Bells and whistles needed here. The M3 processor and 4GB of memory are more than enough to multitask and run a gauntlet of applications and stream your music while you work. Well worth the money and great portable office task machine indeed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge Apple fan and love the iPads and had almost every gen., I was waiting on the new pro, but decided to give the Surface Pro a chance. Wow how surprised am I. The speed and all you can do it. The quality is great and the drawing aspect is awesome. The keyboard is a nice touch and made it just that much user friendly. Microsoft won me over with the Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing laptop/ tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good buy for students doesn’t weigh much perfect size too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than i expected. Good for daily surfing and take notes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Amazing and Portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface pro. Fast, lightweight and amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great computer for college

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to take with you , woks like a computer great for school work can use in class and does everything you could want ! Love It

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Good, but expensive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface lineup from Microsoft is good, I bought this laptop mostly for school to replace my previous laptop and notebook and for those purposes its highly recommended. I used to carry around a heavy gaming laptop and a 5-subject notebook which would cause my back to hurt at the end of the day, that's why I appreciate how much the surface pro does. This is where the good things end. Honestly I made this purchase on an impulse because I wanted to replace my heavy laptop and I wanted to get into digital notetaking (which I cannot give up now), but looking back at it this purchase was extremely expensive for a laptop that is somewhat underpowered (the 4GB RAM and M3 CPU is not enough to run things smoothly). For the same price I think its better to get a proper 2-in-1 laptop that has more power, its easier to place on your lap without hurting or hoping it doesn't tip over, and something that is more practical overall. It does have its downsides. The Wi-Fi card is flaky and fails when you need it most, the keyboard is nice but it flexes after a while, the graphics drivers are flaky as well (causing black screen from time to time), the trackpad is rather small and hard to click on it, and lastly the surface pen isn't the most accurate on the right side of the screen (could be defective unit). TLDR: It's a great machine for what it is, but it's too expensive for such low specs. I would invest in a good 2-in-1 laptop instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great portability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen and how portable it is for school.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Good for what I need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I need for basic tasks. Fast. Good battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college students or even if your not a college student and want to own a computer but not have the bulkness of a computer this is perfect. I love my surface. Would recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I wish I had bought this sooner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month in and I still love this thing! I would definitely recommend this to any student, but make sure to get the pen as well. The writing is very smooth, and now I can have all my notes with me at all times. I won't be taking notes any other way going forward. This was definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great alternative for the iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tablet for my son for school and it's been great ! He had an iPad however we needed specific software to run that it's only on windows very good alternative good size and quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great tablet for traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to be a portable tablet/laptop for when I am traveling. Great laptop mode for the plane; easily fits in the bag, good battery life. Also works well as a tablet for movies and reading. One thing I would have liked was if it would detect when I close the cover, or at least stop playback?

    I would recommend this to a friend