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Customer Ratings & Reviews

Your price for this item is $671.99
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The comparable value price is $959.00

Customer reviews

Rating 4.7 out of 5 stars with 303 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Pro's ease of use, touchscreen functionality, and lightweight design as significant advantages. Its portability and decent battery life are also frequently praised. However, some users express concerns about the limited RAM in the base model. A few also find the kickstand design to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 303 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good, but could have better feel

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this (and Surface Book) just before the school year since it was on sale and we didn't know how long distant learning was going to last. My keyboard preference is more of a mechanical feel like the Apple keyboards, but this one is more like those Bluetooth keyboard for your tablet. Family didn't seem to mind it and it lasted the entire (distant learning) school year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can take this anywhere. It is the best purchase for laptops ever made. It can fold into a tablet or be a full on computer. So many ways to use it and so many places I can use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the Surface Pro remains the industry standard for Windows tablets. Build quality on this is really solid. Though it's very slightly awkward due to it's 12" size (10" is a bit to small to read sometimes...11" would probably be ideal), I don't consider that to be enough of an issue to deduct a rating point. Battery life is not outstanding, but pretty good. Because this is not the latest gen, and because it includes the keyboard, I consider it a great value. Not high end, but more than adequate for every day general use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface pro review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Easy to use and one can detach the monitor to use it as a tablet. I find it light and small enough to be able to carry it around . Good product for a reasonable price. I would recommend it without reservations.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Sleek and portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know once I learn a bit more through geek squads help to learn how to do the simplicities that it takes for Windows 10, I love it like I did with my surface pro 2 Windows 8. I like the look, weight, sleekness, the clarity of the screen and the price. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewing at the time of Covid,

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing at the time of Covid. Had gotten it to be able to take to Starbucks and work on Arduino coding, That can’t happen now because of Covid but I really like this tablet small and easy to take with you replaces like Starbucks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Surface!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been thinking about buying a Surface forever and always went with a more powerful laptop thinking that the Surface wasn't enough. I couldn't have been more wrong. The Surface is PERFECT for everything that I do. I love the keyboard and the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my third Surface tablet and I'm more than happy with it. While I don't use it for office work, it has that capability. It was easy to set up. Has a battery life of about five hour and re-charges in about two hours. I would recommend it for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value surface if you don’t need the pen functionality, as there is no support for the Surface Pens. Great for getting light work done, browsing the internet, and checking email. Don’t try to run games on this thing though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Surface pro and keyboard combo great ease of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desire to own a surface pro was realized with this great keyboard combo. Easy to set up right out of the box. While I am not real familiar with windows 10 I am still able to do the basic operations and know I will become a pro eventually. I am excited to learn all the wonderful things the surface can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Easy to pick up and take with you. Light. Great value too

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Daughter loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a laptop for college and this thing runs so smooth.. She loves it.. No complaints of it being slow like her last laptop.. We upgraded it to Windows 10 pro.. Great purchase and would definitely buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    An Amazing laptop/tablet for my child

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convenient laptop with amazing speed and a great picture on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for medical school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for medical school because it was recommended by many students, can't imagine being in school without it now. Great for taking notes (I use the Bamboo stylus), quick research, and just overall very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very light, and very easy to travel with.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just a couple of weeks owning it, I come to realize how easy it is to use anywhere. It is very convenient as it can be used as a laptop or tablet. Very Recommended specially if it comes with the keyboard bundle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one I have bought this last one being a gift. Powerful little thing good for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for simple everyday use. I got a good deal on it, but would recommend for anyone who just needs something to check emails and type up small reports.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great replacement for my laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface pro. It replaces my clunky heavy laptop when I’m walking around the house or want to place it in my lap. The screen is beautiful and I love the fact it’s touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually was going to get a different two-in-one or a Surface Book 2 but a sale pointed me in the direction of this Surface and I am glad it did. Absolutely love its versatility and compatibility.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is amazing! Highly recommend it to anyone! Keyboard & stylus are a must!

    I would recommend this to a friend