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Customer Ratings & Reviews

Your price for this item is $399.98
The comparable value price is $499.98

Customer reviews

Rating 4.5 out of 5 stars with 42 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are impressed with the Surface Slim Pen and Pro Flex Keyboard for its comfortable typing experience, slim design, and larger trackpad. However, some customers find the price to be quite steep and have experienced connectivity issues with the keyboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 42 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and very simple, it also kinda works as a screen cover when you close it together so that’s also a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best keyboard ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I was looking for to complete the perfect gadget. Super useful accessory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the surface 11 pro. Thos is helping me a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient and fun but pricey.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the keyboard detached more often than not probably. The pen is nice for taking notes and drawing. Both seem a bit expensive but if you have the budget, why not?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Option With Flaws

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard works well for its intended purpose, but it has some connectivity issues at times, and doesn’t charge when connected via Bluetooth and physically to the Surface Pro

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This Stylus is good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Par or Better than the competition, your opinion may vary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Capability is Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance and sleek design! Had issues initially with the wireless pairing it to my Surface Pro 11 which was a pain, but ultimately loving the wireless capability. Very expensive, so cannot give a 5 star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for the Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the surface pro, get these too. I can’t imagine using my surface without these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible and convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A big improvement over the keyboards provided (or bought) with previous Surface models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Pro Flex Keyboard Slim Pen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product work like a charm. It was attached to the laptop and is working properly. Thank you and keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical and cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion to my surface pro 11. I unsnap keyboard and use via wifi for certain things. Like the slim pen and auto charging, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i ever used it was my first experience amazing. Pensil is also great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. She uses it for all her crafting and designs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Love it! So easy to use. Great for weekend trips and able to complete work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface tab plus keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described,smooth transaction and fast delivery! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my surface pro. Lightweight easily portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect not just on surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just perfect. awesome keyboard all works including it’s backlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard makes the surface pro so much easier to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience – Missing Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft Surface Slim Pen (2nd Edition) and Pro Flex Keyboard along with a Surface Pro tablet from Best Buy. However, when I opened the box for the keyboard and pen, it was completely empty—none of the items were inside. I immediately went to the store to resolve the issue, expecting assistance. Unfortunately, the store manager was completely unhelpful and refused to replace the missing items or issue a refund. Left with no other option, I ended up returning the tablet alone since I couldn’t use it without the accessories. This entire experience has been incredibly frustrating and disappointing. As a long-time customer, I expected better service and accountability from Best Buy. Instead, I was left with financial loss, wasted time, and no resolution. I strongly recommend being cautious when purchasing from this retailer, especially high-value items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea but it constant'y doesn't work. I will be returning it.

    No, I would not recommend this to a friend
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