Customer Ratings & Reviews

I ordered this as an open-box in excellent condition and they sent me the wrong item. I had to return it and place another order in the hopes I would receive the correct item this time. When I received it, it worked for one week and then it began having connectivity issues. It would disconnect from my Microsoft Surface 5 for no reason. I returned it. Sadly, a cheaper adapter from Amazon functioned better than this expensive hub. I needed it for the ethernet port but it delivered 100-200 less Mbps than the Amazon ethernet adapter (it wasn't even a hub).

I had previous versions and they could be probelmatic. Even had to return a new one. Finally they seem to get it to be simply plug and connect. Swapping it out between my surface pro and aurface laptop studio even and it just worked.

This is my second dock, and not because of the quality because I like for each of the Microsoft computers in the office to have one

It’s working ok, I tried to hook up 3 monitors and it’s having issues, currently only using two monitors

I am using this dock for my Surface. Has plenty of ports for everything I need to be setup. This is an organizer for my office and couldn't be happier with the quality

Great addition to my surface. I'm not sure if monitors are using thunderbolts these days, but two HDMI ports would have nice. I had to purchase a thunder-to-HDMI cable to complete the setup.

I like the convenience of having the USB-C charger. Definitely an awesome upgrade.

Device helps turn my portable into a very workable two screen desk top which as I get older really is beneficial.

As the title says its a bit pricey, BUT you get what you pay for and i am loving it! Built to last no issues so far. Dont hesitate to buy

The dock works great for the Surface Laptop and the mounting insert is very useful for a clean desk setup.

Item as discribed in excellent condition as an open box Microsoft Surface Pro 9 Charging Dock.

This was very helpful for me to be able to have a separate location for working

Works fantastic for the Surface Studio 2 Laptop, and displaying to my Dell 4k Monitor.

Works as advertised. Auto install its software and updates are automatically done.

I tried to use it with HP Spectre that I purchased from BestBuy. The dock won't maintain the highspeed connection. It drops the hardwired Logitech keyboard. It wakes up and the secondary HP Omen monitor is maxed out to a million percent. Terrible product for NON-Surface products. Avoid at all costs. Terrible.

Exspensive but works. Cheaper options exist. It could be better for price.

The ports did not match up with my monitor, then i went back and bought a 2 port, and only 1 fits my monitor and the other does not.

The Surface Thunderbolt 4 Dock isn't fully compatible with the Surface Laptop Studio. The dock will neither maintain a consistent connection between my laptop and peripherals nor charge my laptop if its battery level is below 100%. The dock will connect to other devices and keep my laptop powered only if the battery level is at 100%. It works fine with my Apple MacBook Pro with M1 Pro chip, but I bought the Surface Thunderbolt 4 Dock only because of my work-assigned Surface Laptop Studio. If my laptop isn't fully charged, the dock is an essentially overpriced hub that I use in tandem with a Surface charger.

There are two problems with this dock. First, it attaches to the computer via the usb-c port which isn't nearly as convenient as the prior docks that connect via the power port interface. This is especially important to easily allow the computer battery to discharge. Second, neither the surface pro or surface laptop recognize the dock after sleeping or powering off - so it must be disconnected and powered down between each use.

Worked for 4 months then failed, with no warning, and can't be repaired.