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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 121 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the Surface Thunderbolt 4 Dock's overall performance, USB-C capabilities, and seamless connectivity. Users appreciate its compatibility with devices like the Surface 5 laptop and its ease of use. However, some customers have noted that the dock could benefit from having more ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 121 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because it wasn't what I needed, but the product is pretty great. I just had very specific needs. I needed a dock that would support my two Asus portable monitors in my Asus ROG laptop. I don't think the single usb-c port on my laptop can produce that type of delivery.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Microsoft Surface Thunderbolt 4 Dock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but doesn't enough ports for larger prongs - had to connect to my other dock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. There may be cheaper alternatives, but otherwise I'm more than satisfied

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to hook up, works great and it meets my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Surface Thunderbolt 4 Dock - Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. the service & team were great. Thanks again.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft Docking Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good docking station, works well with Surface Pro7 and several accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft thunderbolt 4 dock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft thunderbolt 4 dock is a great tool to my live streaming setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Easy set up.. love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a new MS Surface Pro and it works fantastic with it.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    USB-C = Easier Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the Dock 2, all USB C which just make life easier now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Don’t pass this up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful and work amazingly. Easy set up and easy to sit on desk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anabel Labori

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent attention of the staff, professionalism with the costumers. Good job!.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 1 out of 5 stars

    Best Buy is the worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this as an open-box in excellent condition and they sent me the wrong item. I had to return it and place another order in the hopes I would receive the correct item this time. When I received it, it worked for one week and then it began having connectivity issues. It would disconnect from my Microsoft Surface 5 for no reason. I returned it. Sadly, a cheaper adapter from Amazon functioned better than this expensive hub. I needed it for the ethernet port but it delivered 100-200 less Mbps than the Amazon ethernet adapter (it wasn't even a hub).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has Best service!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thunderbolt provides exactly what it claims to. But Best Buy Service was beyond exceptional! I was in a jam and ordered this online at 7pm and was picking up by 8pm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes my life much easier. Cable management is so nice now as well. This multi use port has helped my work life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Thunderbolt 4 Dock is a great dock. Useful, well laid out ports but make sure you have the space for the equally sized power brick that accompanies the dock and the tangle of cables that extra block brings. Both are solidly built and hefty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface thunderbolt 4 dock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful dock only thing i think be nice if it had a card reader. Although having some problems of it connecting in reconnecting spontaneously but trying to figure that out it might be a software issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second dock, and not because of the quality because I like for each of the Microsoft computers in the office to have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They finally got it right

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previous versions and they could be probelmatic. Even had to return a new one. Finally they seem to get it to be simply plug and connect. Swapping it out between my surface pro and aurface laptop studio even and it just worked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, needs more diverse ports

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working ok, I tried to hook up 3 monitors and it’s having issues, currently only using two monitors

    No, I would not recommend this to a friend