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Microsoft - Wall Charger for Microsoft Surface Pro 3 and 4 and Microsoft Surface Book - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1178 reviews

96%
would recommend to a friend

Pros

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Great product ok customer service

    Posted
    Spanky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchase an surface pro 4 i7 512gb with an extended 2 year warranty. My charger stop charging the device after only 3 months. I took the device to bestbuy geek squad and was told the charger is no good. I thought with me having a full warranty on the item I would get a new charger on the spot. Wrong! They had to order one from Microsoft and mail it to me. I asked what am I to do in the mean time and why can't I just take one from the store. Guy said that's not allowed and it has to come from Microsoft. He said to purchase a new one for almost $90 and return it in 14days when the other one comes in so I can get my money back. Day 14 still no charger. I go back to Best Buy ask for a manager and told him what happened he apologized went and grabbed a charger off the shelf gave it to me and refunded the money back to my card. I had a very annoying experience with bestbuy and don't know why they couldn't have just given me a new charger on the spot from the start. I am just lucky the manager was nice and fixed the issue very proffessionally. New charger hasn't had a problem at all.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cord works as expected on Surface Pro 4

    Posted
    Aaron
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    One of our pets keeps chewing our cords so needed to replace the cord pronto. We looked online and we noticed it was available at the local Best Buy so picked it up. Cord works great but the are pricy. Best Buy price is comparable to other places, but cord is just expensive. I think they could improve the product by making the cord detach on the thinner section since that is the part that gets chewed up (replaced it several times already). As of today, pet has already chewed through the cord again. Now purchased a less expensive cord. Product did function for the purpose intended. It is just too expensive for my household. I indicated that I would recommend products, but would if you needed it replaced immediately or it did not need to be replaced often.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great camera for a beginner.

    Posted
    KobeWanKenobe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was a replacement cord for the cord I lost (there was nothing wrong with the other cord before I lost it). The cord is especially indispensable given how sucky battery life is on my SP4. The charger itself is durable, compact and stores easily. It does exactly what it's supposed to with two fairly minor quibbles. First, it seems a little pricey for a wall charger. There are non-OEM wall chargers to be had at a much lower price point elsewhere. However, as with such things: Caveat Emptor. Second, the USB port on the powerblock is incapable of charging my Google Nexus phone. Overall pleased with purchase. Just a little bummed that I lost the first wall charger.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Expensive, but I hesitate to use the knockoffs

    Posted
    mountainmama
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was thinking of buying the more generic brand with the same features (65 Watts/15Volts/4Amps)--don't know how 15X4=65, but the point is that I was ready to order an exact knockoff until I read those reviews. Not buying the original Microsoft charger puts you at risk of destroying the 2in1. The extra expense of the Microsoft brand is your insurance instead of risking destroying your computer. This one works great, charges fast. Recommendation is to let it go below 1/2 charge at least once/month and don't keep it always plugged in.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solves charging issues with original purchase

    Posted
    Sierra
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The cord connection to the block apparently became broken from 2 years + of use and rapping around the charge block for storage. This was the same problem many other reviewers expressed with their MS Pro. I had the same issue with a Dell laptop charger; so it appears to be related to the similar design for laptop charges. The new MS charger cord is longer and more convenient. The new MS charger block and cord solved the issue of intermittent charging. Plus, the PC connection now lights on both sides of the connection for the user to see when the laptop is opened or closed. Price was reasonable and Best Buy priced matched, so I got the unit for 5% - 07% less that the price listed.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    3rd cord bought

    Posted
    Teachrnwndrland
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought a surface computer 2 years ago, and have had to replace the cord 3 times now. When working, the cord is wonderful. But, the cords burn up like crazy. I thought it was my computer, but the guy at Geek Squad told me that these cords are just notorious for burning up quickly and having to be replaced. If this is the case, the price needs to be lowered significantly. I love the computer, but am very irritated by the fact that I have to keep buying a new cord in order to use it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not for me- too 'hot'.

    Posted
    rjd1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the wall charger for my Surface Pro 3. It was the only Surface Pro 3 charger that Best Buy had on hand. What I found out was that this charger is more powerful than the original charger that came with my unit and my unit became somewhat 'hot' upon charging. I was concerned that this charger might shorten the life of my Surface Pro so I returned the product to Best Buy. I found a charger on-line that was more it line with my original charger (less powerful). Yes it takes longer for me to get a full charge with the 'lighter' charger but my unit doesn't get 'hot'. I'd rather make sure that my SurfacePro has a longer life than a faster charge.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Just like New!

    Posted
    NYMartha
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My original MS Surface charger was left behind after one end of week work travel trip. Shipping the original charger was going to take longer to arrive than the Surface had battery charge left. I purchased an open-box charger as the interim and future back-up/travel charger, but you would never know that the box had been opened! Just like new! Works beautifully. Works so well that the open-box is now my work station/permanent charger and when the original arrived, it is now the travel/back-up charger.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great backup unit to have

    Posted
    BCAP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this because I realized that I had forgotten my charger while on a business trip. Thankfully, my surface pro 4 had enough stamina to last most of my first day on the road so I zipped over to the local Best Buy to pick up a spare. While not cheap, this charger has good build quality and it's about the only option Microsoft gives you. One of my favorite features of this power adapter is the USB charger that's built into the adapter brick. I love being able to charge my iPhone without an additional adapter or robbing precious USB real estate from my Surface.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Charger, Love the Extra USB Port

    Posted
    Macros
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great spare charger for your Surface Book, Pro 4, or Pro 3 (doesn't work for Pro 1, Pro 2, or the regular Surface 1/2/3). Great quality and charges exactly how you would expect. The best thing about this charger is the extra powered USB port on the unit. It comes in handy when I travel and allows me to skip bringing other USB power bricks. I just charge my other devices directly off this. It wasn't required, but it's just a little thing that makes my life more convenient and shows that someone's thinking of ways to make simple things like this more helpful.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Seems expensive but good peace of mind replacement

    Posted
    Patrick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When the puppy chews the cable and the Surface Pro can't charge, you have to make the choice between OEM and aftermarket chargers. My past forays into the aftermarket for chargers have all been unsatisfactory, so I forked out for the real thing this time. Obviously, it works great with the Surface Pro, but Microsoft has kept the same cable that is prone to developing permanent twists (then breaking). Fix that, and it would be a 5 star product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Power Source

    Posted
    Bunnaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The original charger for my wife's Surface 4 was defective and then missing so after looking all over for it it was much easier just to purchase a new one. This charger seems more compact and the plug fits perfectly into the Surface 4's charging port. It would be nice to have some sort of indicator light to show that charging is complete without having to open up the Surface. I know it sounds a bit lazy on my end but it still would be nice. So glad my wife has a charger again.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible

    Posted
    Karyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this as an open box certified excellent by geek squad. My daughter used it on her surface to replace the original charger that had frayed & was sparking. After 2 weeks of using this, her surface said it did not recognize this item & it stopped working!!!! Best Buy did not have any new ones in stock. And does not know if or when they will get anymore.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great charger for surface pro

    Posted
    arapsyoj
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love the wall charger the magnetic part that plugs in to the surface pro when you accidentally pull out or tug on it it just pops out instead of breaking the motherboard like other laptops . The magnetic connection also doesn't ever get loose like again other laptops they get loose and stop working I love the fact that it also has a USB charger port on the charger so you can charge something else why you charge your computer . On a scale of 1 to 10 I give it a 10

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thank you for taking the time to leave such a thorough review on your experience with the Wall Charger for Surface! We're glad to hear that this charger has been a step above the rest, and we'll be sure to share your review with our team.

      Thanks,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Everything I needed to complete my tasks

    Posted
    Stacy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The surface pro 4 does not accommodate an Ethernet cord. The wi-fi works fine except that it is located in a remote area of my home. When 'everyone in the neighborhood' is home and 'on the net' my speed would significantly slow. I purchased the wall charger primarily for this purpose, however, it was also important that the USB was functional (not just a place to charge devices) and could be used when using my Presenter device for advancing slides during presentations.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Exactly like the original

    Posted
    Rufus
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Unexpectedly the wire on the charger for my Surface Pro broke while I was in the middle of a project. Hurried out to my local Best Buy, they had a replacement, within 20 minutes I was back up and working. I would give this charger 5 stars if they had beefed up the weak points of the cords. I'm sure down the road I'll be making another trip to the store to get another charger for the same reason.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Pricey, but convenient

    Posted
    Cowboy11044
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased a second power source because I like being able to pack all my power cords and adapters ahead of my actual travel. This works as it is supposed to, but I marked it down primarily for two reasons: (1) the price, and (2) the fact that as much as I like the magnetic connection, I would have preferred it if I could charge this item with any power source that uses a micro-USB connection...fewer power cords and adapters to travel with.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Its a battery pack

    Posted
    keebcpa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It works. Unfortunately the original that came with my Surface 4 Pro died after 2 years (ridiculous). Since this is the same thing nothing exciting to note other than the cord from the outlet to the battery pack is longer than the original. i haven't had it long enough to speak of its durability. However, its expensive but I didn't want to risk any damage to my Surface using knock offs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It's just a charger

    Posted
    Verdrucken
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    What is there to say? It's a charger and it's WAY TOO EXPENSIVE but it works and the new magnetic plug is almost perfect! It pulls right in when you get the cord close and there is no up and down... it connects either way. When I found the extra USB charger port on the charger I felt a little better about the price [but not much]. At least it means carrying one less charger and it will charge both the Surface and my phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect

    Posted
    Renee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this as a travel charger so I would not have to disconnect the one that came with my surface. No problems same as original charging cord. I had a hard time finding one at other stores, glad I was able to find it at Best Buy and at a fair price compared to what I found online. Be careful some of the ones online only included part of the charger (it comes in two parts).

    I would recommend this to a friend