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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 220 reviews

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  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers enjoy the easy installation process and convenience of the digital copy of Windows 11 Home. They appreciate the reliability and familiarity of Windows as an operating system. However, some customers express concerns about the relatively high price of the software and potential compatibility issues with their hardware. Additionally, a few customers encountered problems with missing product keys.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 220 reviews
  • Rated 5 out of 5 stars

    Required but works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it was required that I upgrade to 11 from 10 but it works well and I haven't had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saddened I was not able to use or get refund for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I love windows and have used it since the beginning of my computer experiences, I was unable to download and use Windows 11 due to my outdated system. I tried to get support but would have had to pay Geek squad which I could not afford and the return/refund period of 14 days did not fit my schedule to try to download the digital copy I paid for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Win 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good for an OS. Win 10 still has my heart, but since that ends support in 25, I decided to just rip the band-aid off early and get used to 11. It hasn't been a bad transition, especially with a clean install, but there's a lot of features that have changed and it takes a little getting used to. Overall though, I'm fairly satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an upgrade, i like windpws 11 it did not take long to get used to

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Necessary purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After helping my son with his new build, we had to get another license, due to the major change in hardware. This was the easy option, as the digital key just worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to run smoother than windows 11. Got it for an old server tower my work let me take home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Liking the new Features this Windows brings! I have zero issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, I haven’t experienced any issues related to the software or any specs.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Works as intended, Key sent out quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a new windows OS, if you want it then it's worth it. I bought a copy and within an hour or so I was emailed a windows key that I could use for my windows installation. I used to rufus to write win 11 to a USB drive and installed a fresh copy. When it came time for the key I used the one I was emailed and it worked perfectly. There are also instructions and download links in the email if you want to do it a different way.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for my computer. Easy to set up on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its a software key. We had some points so it was cheaper at bestbuy than anywhere else.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Window Key

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for what it is "but it was quick to send and receive" With it also working2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 is amazing and ordering it as a digital product was so seemless and easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good produc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and fast typed in code then logged in instantly after

    I would recommend this to a friend
  • Pros mentioned:
    Operating system

    Rated 5 out of 5 stars

    Best Microsoft OS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 is the best operating system I have used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and didn’t take long to get the code

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 is fantastic for anyone using PC. Much better yhan 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is saying this is perfect for his p.c …we are still happy about this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with receiving the product code from Best Buy. Reliable. Fast. Easy.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Price

    Rated 3 out of 5 stars

    Win11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its windows 11. You can buy cheaper from other places. Also make sure your motherboard is compatible.

    I would recommend this to a friend
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