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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 393 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Windows 11 Pro upgrade's ease of use and quick installation process. Many appreciate the performance improvements, enhanced security features, and additional functionalities offered by the Pro version compared to the Home edition. The upgrade process itself is frequently praised for being straightforward and simple. Positive feedback also highlights the reasonable price and compatibility with existing systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 393 reviews
  • Rated 5 out of 5 stars

    Very easy to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! Very easy to use and upgrade! The code was sent directly to your email.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 11

    Rated 5 out of 5 stars

    Good Product - After Exchanging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I needed to by a full version of Windows 11 Pro ($200) in order to upgrade the pre-installed version of Win 11 Home that comes with my new, Envy laptop... this is not correct. I only needed the Win 11 Pro upgrade ($100). I had to come back to the store to return the SKU of the Full Pro ver. and exchange it for the Upgrade Pro SKU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly. No issues after installing the pro upgrade code

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    License upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has serviced me well. I would purchase again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pro Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More convenient than buying directly from the Microsoft Store. The process was straightforward, and I received the license key quickly. Now I have a key that I can keep in the laptop's file folder for easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Thanks BestBuy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update a computer for our dealership and this was the best way to do it. Easy to install and quick. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from Windows 11 Home to Windows 11 Pro on a New Dell computer with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Key

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased windows home computers for the office; but upon utilization we realized we needed Windows Pro. Conveniently, I was able to purchase a new key for Pro and install it on our new computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It did what it was supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Windows 11 Pro for additional features and the compter I purchased came with Home. The price was the same as in MS website and was convenient to purchase when I purchased my PC.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Surprisingly Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this upgrade has been surprisingly terrible. The purchase was easy, although I probably didn’t pay enough attention to the non-refund or return policy. I bought the upgrade primarily for Bitlocker, which should come with all versions of Windows. $100 is a ridiculous ransom for this feature. I thought Bitlocker might be easier for my wife to use than the excellent, free, but quirky,Veracrypt, we’ve been using. Windows has taken to trashing Veracrypt’s boot loader with every monthly update - probably not an accident. I got the e-mail with the activation code fairly quickly, but it didn’t work. I kept getting a cryptic failure message with the following code: error 0x80070490. A search revealed that I wasn’t alone, but the various solutions offered online didn’t help me. It was two days of frustration. We have two identical 2 year old HP Spectre 360s, bought from Best Buy, with Windows 11 Home. We have a fair amount of data and installed software, and are always up-to-date on our updates. Something was obviously blocking the Pro update, but the error message was no help, and Best Buy’s phone robots were no help either. I’ve been fairly involved with computers for almost 40 years, and I find Windows 11 to be an abomination. The end of this story is that I downloaded an ISO installer for Windows 11 (not Pro) from Microsoft, because that format allowed me to save my files and apps, while re-installing Windows. It took quite a while, but it apparently fixed the problem, since the upgrade worked after that, and it didn’t trash my personal files and programs. Encrypting my 2 TB drive took quite a while. I was unpleasantly surprised to find that encrypting my OS partition didn’t offer the option for a start-up Bitlocker password, and the installation was left wide open except for the Windows login. The process for installing a start-up password was not obvious and far too complicated for most casual users, and I don’t know why it’s not automated. I found instructions online. My data partition was much easier, offering a password option, and an auto-unlock option as well. I did get a start-up password to work on my C partition, but it wasn’t a trivial or easy process. Encrypting external drives also ran into trouble with a cryptic conflict error message. The solution for that wasn't obvious either, and I found both good and bad info online. The resolution for the startup password and external drive problems involved unfamiliar settings using the Group Policy Editor and some CMD commands. None of this was fun, and I curse Microsoft for their crappy, designed by committee, user unfriendly software. When finally set up properly, Bitlocker works well, and is painless for my wife to use. The rest of Pro offers no great advantage for us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go Pro if you need more networking capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you are a home user having windows pro is very nice for the networking portion alone. Windows home does not give all the features and pro is the only way to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. It works really well and loved the service best buy provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Quickly and Easily

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Pro upgrade. Searched the internet. Found plenty that appeared cheaper, but they were sketchy. Best Buy is reliable had the upgrade at a reasonable price. Bought it and the download link was available quickly. Simple. Affordable. Worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took about 30 minutes for the code to show up. The activation was really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended to Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to help setup the latest security policies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Upgrade and Windos is Windos

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed to upgrade from Home to Pro. Easy simple upgrade. It helps if you have done an upgrade before. It's still a lot easier than the past upgrades from 95 to 98 from 98 to XP , XP to W7 and W7 to W8, W8 to W10, W10 to Win 11. I won't memtion from NT to 2000. I have used and installed every release from DOs to Win 11. Windows ME was the worst and Vista was a close second

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use! My mother in law is not computer savvy but she told me that she has no problems or issues using this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's Windows 11 what can I say.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and I like the way you’re able to backup your data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to Windows

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you arent using remote desktop in 2025 you arent computing correctly. Also being able to delay updates is a healthy way of saving you hours of headaches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Virtual Machines and Added Security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy Best Buy makes it to buy digital content so I can get the 5% back in rewards. I almost bought this directly from Microsoft. The Windows 11 Pro OS is needed if you are learning to use Virtual Machines and advanced OS features as taught in the Comp TIA A+. My mind is also at ease due to the fact that I can encrypt my drive with Bitlocker when I travel.

    I would recommend this to a friend
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