Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 434 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the ease of use when upgrading to Windows 11 Pro, as the installation process is quick and simple. Many users have noted improvements in overall performance and speed after the upgrade. Customers also enjoy the added security and features that come with Windows 11 Pro, and find the upgrade to be compatible and a great value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 434 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy Upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from Windows 11 Home to Windows 11 Pro on a New Dell computer with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 10 is better than Windows 11

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well its just a license.. I guess it was OK. I would rather have Windows 10 Pro on my laptop but apparently there are no Drivers and Utility available for WIN10 on ASUS's website so I didn't want to risk it downgrading.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly. No issues after installing the pro upgrade code

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS ROG Gaming Desktop i7, ITX 4070 Super

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this PC for a few weeks now. From the start it is Everything a PC should be. I use it for accounting, embroidery and quilting designing, among other things. Truly a blessing to have this system. Not sure why I waited so long to get it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use! My mother in law is not computer savvy but she told me that she has no problems or issues using this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to upgrade & Quick License Key turnaround!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy makes upgrading to Microsoft Windows 11 Pro extremely easy and fast. Best Buy also includes installation instructions so even if you don’t have years of IT experience like me, you will have no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. It works really well and loved the service best buy provides

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Good, Misleading Employee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is fine but the customer service was horrible. I asked the associate multiple times (literally about 5 times) if this is all I need for windows 11 pro. He said yes, all I have to do is use USB drive to download windows 11 home on my newly built PC then use this product key. WRONG!! I didn't know he was wrong until after I purchased and tried to use it. Had to buy windows 11 home later on and then upgrade. Would never have bought this in the first place if I knew I needed to get both. Completely misleading employee, it baffles me how he is certified to work in Geek Squad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easiest Windows Upgrade!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first digital online copy of Windows 11 Pro Upgrade and was extremely easy to implement the upgrade to the included Windows 11 Home Edition. Highly recommended especially if you have a Microsoft 365 Business account with company domain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended to Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to help setup the latest security policies

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Wes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used windows since the DOS version. Have used every update since then. This one is tops for my line of work. It is very secure and simple to adapt to. I especially like the new 365 apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Exceptional!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an emergency purchase I needed to make and went online to a Best Buy in Gulfport, MS. I live California. It was very easy to make my purchase and I literally checked out in less than 15 minutes to complete my purchase. I arranged for someone to pickup my order and when they arrived there were no issues whatsoever! This is a great example of a great buying experience. Would I purchase from Bestbuy again? Indeed I would under any circumstance!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code came on the receipt and was also sent in an email. Very easy to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Windows 11 Pro Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was easy to download onto my laptop. So far, it appears to be stable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Windows 11 Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, required for my licenses, but not clear what Pro specifically adds...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked on this computer to upgrade from Windows 11 Home to Pro

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    freight broker

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best software for you PC DEVICES thanks best buy workers sold me this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I could not have all the functionalities I needed in the Home version, I decided to upgrade to Pro. It's been worth it, mainly as I use the laptop as my home office computer. The upgrade was very fast and easy, it took just a few minutes to have everything installed and updated. Definitely a lot more options with the Pro version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fastest service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved it instantly within 5 mins and able to use it to setup my organisation laptop. If you are thinking to purchase a verified one buy it at bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worthy Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Win 11 is a good OS. Win 11 Pro is even better. This upgrade makes a good OS into a better OS.

    I would recommend this to a friend
Sponsored