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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 425 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Windows 11 Pro upgrade's ease of use and quick installation process. Many appreciate the performance improvements, enhanced security features, and additional functionalities offered by the Pro version compared to the Home edition. The upgrade process itself is frequently praised for being straightforward and simple. Positive feedback also highlights the reasonable price and compatibility with existing systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 425 reviews
  • Rated 5 out of 5 stars

    Great option to upgrade OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a code that allowed us easily upgrade from Windows 10 Pro to 11 Pro. The Windows 11 update refused to work and failed over and over. This solved the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase no scams so many out there appreciate microsoft partner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Works great on my Lenovo yoga

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Windows 11 key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had no issues with this product and it helped me upgrade to windows 11.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Surprisingly Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this upgrade has been surprisingly terrible. The purchase was easy, although I probably didn’t pay enough attention to the non-refund or return policy. I bought the upgrade primarily for Bitlocker, which should come with all versions of Windows. $100 is a ridiculous ransom for this feature. I thought Bitlocker might be easier for my wife to use than the excellent, free, but quirky,Veracrypt, we’ve been using. Windows has taken to trashing Veracrypt’s boot loader with every monthly update - probably not an accident. I got the e-mail with the activation code fairly quickly, but it didn’t work. I kept getting a cryptic failure message with the following code: error 0x80070490. A search revealed that I wasn’t alone, but the various solutions offered online didn’t help me. It was two days of frustration. We have two identical 2 year old HP Spectre 360s, bought from Best Buy, with Windows 11 Home. We have a fair amount of data and installed software, and are always up-to-date on our updates. Something was obviously blocking the Pro update, but the error message was no help, and Best Buy’s phone robots were no help either. I’ve been fairly involved with computers for almost 40 years, and I find Windows 11 to be an abomination. The end of this story is that I downloaded an ISO installer for Windows 11 (not Pro) from Microsoft, because that format allowed me to save my files and apps, while re-installing Windows. It took quite a while, but it apparently fixed the problem, since the upgrade worked after that, and it didn’t trash my personal files and programs. Encrypting my 2 TB drive took quite a while. I was unpleasantly surprised to find that encrypting my OS partition didn’t offer the option for a start-up Bitlocker password, and the installation was left wide open except for the Windows login. The process for installing a start-up password was not obvious and far too complicated for most casual users, and I don’t know why it’s not automated. I found instructions online. My data partition was much easier, offering a password option, and an auto-unlock option as well. I did get a start-up password to work on my C partition, but it wasn’t a trivial or easy process. Encrypting external drives also ran into trouble with a cryptic conflict error message. The solution for that wasn't obvious either, and I found both good and bad info online. The resolution for the startup password and external drive problems involved unfamiliar settings using the Group Policy Editor and some CMD commands. None of this was fun, and I curse Microsoft for their crappy, designed by committee, user unfriendly software. When finally set up properly, Bitlocker works well, and is painless for my wife to use. The rest of Pro offers no great advantage for us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excel-ent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having all the windows programs like word and excel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade was successful and was perfomed in a short time. The software were updated, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Windows 11 Pro Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard upgrade to Windows 11 Pro. Always liked the extra features of running the professional version over the home version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pro Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More convenient than buying directly from the Microsoft Store. The process was straightforward, and I received the license key quickly. Now I have a key that I can keep in the laptop's file folder for easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WIndows 11 upgrade to Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received the upgrade code quickly. The code work as expected. Very happy with the price and product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Windows 11 upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed, my laptop was running slow on windows 8 but this upgrade helped out tremendously

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy To Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to upgrade! Runs smooth without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Quickly and Easily

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Pro upgrade. Searched the internet. Found plenty that appeared cheaper, but they were sketchy. Best Buy is reliable had the upgrade at a reasonable price. Bought it and the download link was available quickly. Simple. Affordable. Worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Window 11 Pro Upgrade is a Pro! The fact that the family can use it for basic home items, while operate business tasks, is quite cool. It can handle both the simple and the complex needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Virtual Machines and Added Security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy Best Buy makes it to buy digital content so I can get the 5% back in rewards. I almost bought this directly from Microsoft. The Windows 11 Pro OS is needed if you are learning to use Virtual Machines and advanced OS features as taught in the Comp TIA A+. My mind is also at ease due to the fact that I can encrypt my drive with Bitlocker when I travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Performance and Stability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, fast, and user-friendly operating system, highly reliable with great security features and seamless updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and much cheaper than buying from windows store

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Win 11 Pro upgrade needed support call to process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is an emailed product key to upgrade Win 11 Home to Pro. Needed for AAD/Entra ID for business users. Had to cancel and reorder because the first order was taking more than 24 hrs. Using Best Buy support, the second order processed in less than 30 minutes. First order refunded correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    License upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has serviced me well. I would purchase again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Windows 11 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Windows 11 Pro. There’s nothing to talk about she needed it. You should have it.

    I would recommend this to a friend
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