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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 793 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Free upgrade to windows 10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an operating system, it works, hopefully Microsoft learns and does indeed take the best things from 7 and 8.1 and make 10 the best! I played around with the preview and it looks that way, until then you can make due with this 8.1 , takes a little to get used to but your favorite windows features are there, just buried. Installation and setup is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    This product is... GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to update my computer. Is GREAT! Get it if you have Windows 7 because the update will make all the difference, to maximize speed and performance of your computer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    this is a decent updated OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something that will run faster without all of the bloated background windows services. Although this looks more like a tablet or smartphone system it is still full of user friendly features. The only negative thing I found is that you can't revert the theme back to windows classic or windows vista/7 theme.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Windows 10 was released right after this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downside, I bought this to upgrade from Win7 to Win8.1 only to find out that Win10 was announced about a week after, and they were offering free upgrades from Win7 to Win10. I sort of needed "something" as my Win7 partition was corrupt and I lost my backup copy. Upside, I'm now on Win10 and loving it. Super smooth and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Adequate for my purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little unfair because I only bought Windows 8.1 so I could boot from the DVD and repair a machine that was stuck in the middle of upgrading to Windows 10. It performed its purpose well. I installed 8.1, then I put Windows 10 on top of that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade an older computer to make a venue lighting console. The touch screen option works great our program. Easy to install with no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    good windows 8 system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little pricey but lived up to my standards. overall good operating system although i like windows 7 more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not as bad as folks think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being as I'm pretty tech savvy, I don't find Windows 8 to be a big deal. It is different, but you can do most things from the desktop screen which isn't much different than Windows 7. A small learning curve. I was coming from Windows Vista. I'd suggest a clean install as opposed to an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Win8.1 DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to update a laptop from Vista to something, never made a recovery disk and vista was outdated, picked up a win 8 dvd, plug and play full install new hard drive, found all the drivers and then a little tweaking to get a start menu the way I wanted it, works for me, just waiting on Win10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Happy with 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work for a tech company and was still running Windows 7 Pro at home, so I decided to upgrade to Windows 8.1 to gain more experience with it. I was very skeptical as I don't particularly care for Microsoft's decision to gear Windows 8 almost entirely toward touch-screen users, however I am pleased with Windows 8.1 focusing more on the idea of the traditional desktop. I'm a big fan of the OS design and I think that it performs very well. There's still a lot to get used to, but overall I'm happy with the decision to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    better than Windows 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My windows 7 was running poorly so I decided to format my hard drive. I decided to upgrade to windows 8. I had an audio program that wouldn't install into windows 7 but it did install into windows 8. To me there is a flow in windows 8 that wasn't in windows 7. I'm glad I upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love windows 8, got it when it first came out on my gaming notebook and didn't really like it at first but after just a little bit of use and finding out some of the built in features 8 had i fell in love and would never go back to 7. so i bought this for my new gaming desktop i built. WINDOWS 8 IS A MUST. even without touch screens its a must, cause i don't use touch screens, can't stand them to be honest

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New user to this OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never having used this OS before and the more I play around with it, the more I'm loving it. Very simple layout and easy to navigate. The installation was a bit tricky with next to no indicators that things were still loading, but once I got past that, it was all good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy upgrade and enhanced features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to upgrade with enchanted features, runs smoother than windows 7 and the charms functionality is easy to learn

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for custom PC builds or an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new retail copy of windows 8.1. Packaging is very nice and well designed. Straight forward insert and run disc. Had an issue with activation key not working for some reason just had to start process over and worked fine I might have put a wrong digit in. Overall windows 8.1 had been a pleasure to use and has gotten easier to use. There are several shortcuts to access same information like programs and control panel. Would recommend. Using on custom built personal computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft's decision to no longer support XP I needed to upgrade my OS. Windows 8.1 made sense to me and with Vista not available and Win 7 already becoming obsolete, Win 8.1 was the obvious choice plus the so to be released Win 10...no brainier.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 4 out of 5 stars

    A decent operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used windows operating systems from the beginning, this one is very fast and slick looking. It can be difficult to customize things, and relies too much on being connected to the internet. This system is designed around tables as well. It *IS* stable, quick to be able to switch between programs, and when you get the tiles set-up like you want, it becomes one of my favorite operating systems. Give it a chance, I think you will like it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Performance

    Rated 5 out of 5 stars

    Windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Windows 8.1 and installed myself. It was very easy and fast install. It works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better then Win8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Win8.1 is a serious improvement to Win8 but Microsoft's repeated ideology to make huge changes each time they release something creates many problems for end users. I know the MS die hards will give us the security and improvements speech but for the practical user who just wants simplicity and usability Windows8 is not it. The OS seems to function fine and they have improved USB device driver installation so you can plug in most anything and it will recognize it and install the proper drivers without much interaction - much improved. Its Average and if you have Win7 I would not make the change until you have to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Windows 8.1 can breathe new life into an old PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the computers in the office were struggling with basic browsing, but a reset/upgrade to windows 8 resulted in much better performance. Same could be said for a laptop I upgraded a year ago. Windows 8 was optimized for low powered PC systems, so this makes sense and is pretty awesome. Along with your purchase comes a free upgrade to Windows 10 when it comes out in June, compliments of Microsoft.

    I would recommend this to a friend