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Customer Ratings & Reviews

Microsoft - Wireless Mobile Mouse 4000 - Graphite-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2779 reviews

94%
would recommend to a friend

Expert rating

Rating 3.7 out of 5 stars with 6 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-8 of 8 Reviews mentioning:
interference
  • Rating: 2 out of 5 stars

    Wireless Mouse

    Posted
    WildBillNH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the second mouse that I have purchased and the performance is less than desired. It is slow and jumpy.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Cheap mouse

    Posted
    Lariet
    • Verified PurchaserVerified Purchase

    Intermittently it moves the pointer in a choppy, jumpy manner. Should have known that $15 was equal to a cheap mounse.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    BBPurchaser
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this mouse to replace my Logitech mouse that was acting up after a Windows 10 update. I thought that this mouse would work better with Windows 10 since it was a Microsoft product. However, the mouse has to be really close to the USB receiver; otherwise, it would act choppy and inconsistent.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    OK BUT NOT GREAT

    Posted
    miltownscrilla
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I WANTED A NEW WIRELESS MOUSE AND THIS ONE WAS A GOOD FIT FOR MY HAND. THERE IS NO CLICK ON THE SCROLL WHEEL AND FREE SCROLLING IS NOT GOOD FOR DOING CAD WORK. ALSO, THE MOUSE SPEED AND POSITIONING WAS VERY JUMPY.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    WORTHLESS JUNK

    Posted
    Vince395

    Jumpy, erratic, so badly made the plastic parts rub and SQWEEK. If I could find the receipt it would go back to BB. Thought it might work better with Windows, no good at all. I'm going to buy a Logitech mouse from another store.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Mouse

    Posted
    wolvaarin
    • My Best Buy Premier Silver MemberElite Plus Member

    Although the range is a bit weak, about 3 feet until electronic interference will start to interfere (it's not horrible but annoying every once in a while) I can't downgrade this mouse's feel. I'm a web developer and a mouse is very important to me. The feel and size of this mouse is perfect. I've owned 3 total, one I had to leave at a former employer and immediately purchased a new one for my current job. with many different colors it'll be easy to find one you like. GET THIS MOUSE1

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Microsoft Mouse trap

    Posted
    GLK454
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This mouse has a nice hand feel and operation and should work, but in my case and no fault of the new mouse, it didn't work out. The new Microsoft Surface Book computer I just bought is marvelous, but the old Dell wireless mouse I was using was acting up. So, I bought this Microsoft mouse. It didn't work any better. I fiddled with it for a month putting up with a jerky cursor, then I made a trip to the Microsoft store help desk to see if they had an answer. They surmised there must be some sort of interference with the computer operating system causing the glitches in the wireless mouse operation. They sold me a Blue Tooth mouse as a fix and it works perfectly. Too late to take my wireless mouse back to BB... anyone want to buy it? My advice, is if you buy a wireless mouse it out immediately after you get it to your computer to give you time to return it within the BB return window. Also, try out a Bluetooth mouse.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Good in theory, poor in execution?

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Previously, I had used a Microsoft IntelliMouse (optical, wired), which I absolutely loved. It had worn out, so I decided to go buy a new mouse. Naturally, BB doesn't carry that one anymore. So I was looking for something similar; I don't need a big clunky gaming mouse, so that knocked out most of my choices right from the start. Looks like everything is going wireless these days, so I decided to buy this one, which is my very first wireless mouse. Now, I don't know whether it's the wireless part that's the problem, or it's the new "blue laser" technology, but the movement of the the arrow on-screen is very jumpy. Jumpy to the point that it's frustrating. And I do a lot of work in PhotoShop, which makes it even more frustrating. Package states it works on most surfaces; well, it does NOT work well on the metal mousepad I was using with my IntelliMouse, nor the surface of my computer desk (which also was not a problem with my previous mouse). I'll have to assume the blue laser is the probelem, because I never had a problem with the red one. I'll be looking to replace this. I also find it's shape to be very uncomfortable for my hand; maybe there's a reason why this was the only mouse BB did NOT have out on display...

    No, I would not recommend this to a friend