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Customer Ratings & Reviews

Microsoft - Wireless Mobile Mouse 4000 - Graphite-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2790 reviews

94%
would recommend to a friend

Expert rating

Rating 3.7 out of 5 stars with 6 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-18 of 18 Reviews mentioning:
material
  • Rating: 1 out of 5 stars

    Inferior

    Posted
    PaybacksareHeaven
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Feels gross, rubber pathetic, moves pointer way too fast, on slowest setting, not accurate, bad "feel", too wide yet too short, Microsoft name warned me, my bad, never again for the price. Donate to Goodwill.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    repeat

    Posted
    Dude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    2nd time that I've bought 1, over time (a long time so to be expected I guess) the rubber on the roller split. works okay w/o it though

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Rubber on scroll wheel breaks down

    Posted
    mymarbles

    Nice design, works quite well. Slightly small for my hand but very easy to setup & use and the side button is convenient as a "back" button, operated by my thumb (my previous mouse had a "back" button up behind the scroll wheel). I have two of these and at first they were great. However, after several months the rubber on one scroll wheel began to break down and loosen up till it fell of the wheel, making scrolling more difficult. The second mouse met the same fate a couple months later. This thing also goes through batteries quickly if you don't remember to turn it off whenever you aren't using it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    This mouse is better than the others

    Posted
    KennyT1991
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The way it feels is really nice. The material isn't slick and you can grip on it tightly. It also moves very nicely.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cheap Replacement

    Posted
    SLarry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this same mouse 6 months ago. The rubber wheel stopped working, worn away. Otherwise this is a great mouse. Its also a "straight design", so it works for us left-handed folk.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Satisfied
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is the second one of this mouse I acquired. The only reason I had to get another is because after 5 years of heavy use the rubber around the wheel finally gave out. If and when this one wears out, if they still make them, I would get another. The features on this product are great and the price is right.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Good But Not Perfect.

    Posted
    Finman
    • My Best Buy® Member

    I've been using these mice for quite a few years and they are a great little mouse except for one recurring issue. The rubber around the scroll wheel eventually stretches from more than likely just "use", dust, and the sweat of your finger, and it makes the wheel not move freely. Eventually it becomes bad enough that you need to throw the mouse in the garbage. Other than, the mouse is nice, and very comfy to use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    zip2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great mouse. I buy this mouse for the programmable side button. But, Microsoft puts a useless piece of rubber on the wheel that will wear out and render this mouse useless. If you want a good fitting mouse with great features that won't last a long time, buy this one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great mouse very reliable

    Posted
    Squirrel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm on my second one the first one lost the little rubber strip in the wheel but I've use it for years. I'm not a Logitech fan their mouse just does not work with Windows. It's very jumpy and just wrong. The 4000 is perfect it's my Go to Mouse.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    WORTHLESS JUNK

    Posted
    Vince395

    Jumpy, erratic, so badly made the plastic parts rub and SQWEEK. If I could find the receipt it would go back to BB. Thought it might work better with Windows, no good at all. I'm going to buy a Logitech mouse from another store.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Mouse

    Posted
    Sparks17
    • My Best Buy® Elite Plus Member

    Overall a decent mouse. This is my second one in a year. Only issue I have is with the rubber on the sides wears out and starts falling off after 6-9 months of use. Love the size and side scrolling options.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good mouse

    Posted
    BigPaw97
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I like the feel and control of the mouse. It fits my hand perfectly. The only drawback is the rubber on the scroll wheel wears out fast. It only lasted about a year. This is now my 2nd mouse. Hopefully this one will be better.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great little mouse

    Posted
    Bepole
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this mouse to use at work. I work at a very busy cardiology office and love this mouse. I've had it now for 3 months and the batteries are still going strong. Only complaint is there are little rubber pieces on the bottom that help it slide. If you get anything on them, it is very difficult to move the mouse. This is my only complaint

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great mouse with one downfall

    Posted
    sthunder2132

    This mouse is very refined and has great tracking. There are two downfalls I can see. First, the mouse gathers junk and dust where the rubber grips meet the plastic. The second issues is that it only has one side button. So I can assign that side button to either act as a back or forward button, but I can't do both. With all of the refinements on this mouse (blutrack, great feeling scroll wheel and rubber grips, smooth movement) it would have been nice for Microsoft to add a second side button.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Perfect Fit

    Posted
    baden77
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my go-to mouse. I've owned about 5 of them since I've discovered them. They normally last me about 3-5 years of daily use. I've one for my home system and one to travel with me. They so well for both applications. One of the few mice that have the thumb click button that doesn't get in the way. About the only problem I've with them and what ultimately dooms them, is that the rubber on the track wheel starts to disintegrate and then gums up the works.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Can be a great mouse with some Changes!

    Posted
    ItalianOnEdge
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This mouse needs from Exterior modifications! Needs a better material with holding the rubber attached to the mouse. Rubber peels off wheel and sides. This mouse is excellent otherwise. I love the functionality of the mouse. The Back button makes it AWESOME! lol

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works almost anywhere!

    Posted
    FalloutFan87
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    As a traveler, I love this mouse. It's small enough to fit in my bag but also comfortable for my larger hands. The USB dongle has such a low profile that I never have to take it out of my laptop for transport and the blutrack technology allows this to work on all the different surfaces the hotels I stay in has to offer. The battery life is great using only one AA battery and the back button on the side makes is quick to navigate my file tree folders. The only thing that I found was that over a great deal of use (at least 2 years now) the rubber on the edges of the mouse starts to weaken and it catches the table and drags. Also the rubber on the scroll wheel also weakened and I actually tore it off. The mouse still worked in perfect condition as these were cosmetic issues and didn't effect the performance. Recently, the left button has started acting up and sometimes clicks and sometimes doesn't, so I figured it's time to retire the old one and get a new one. I hope I get years of life out of this new one but have been very happy with it so far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best Mouse But...

    Posted
    rose33090

    This is the fave mouse for my household and anyone who buys on our recommendation. You can program the wheel and its click as well as the side button (I use it to magnify). You can use this mouse for hours without your hand cramping. The only problem now is this: MS warranties this mouse for 3 years-great, right? Not anymore. You see, the plastic that encircles the wheel tends to stretch and/or break, becoming useless; usually within the 1st year (mine is done at 8 months this time. Once the plastic is gone, it makes it very difficult to use the wheel w/the efficiency it used to have. I called MS, they are happy to send a replacement but NOW I must send the defective mouse back. I will then have more money in an initially reasonably priced mouse. While I love the mouse, I will prob just keep replacing it now and MS can make $$ off my replacement or USPS will make $$ off my mailing the bad one back. Very disappointing.

    I would recommend this to a friend