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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5567 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Xbox Game Pass Ultimate for its overall performance and extensive game selection. Users appreciate its ease of use and the availability of cloud gaming. Some customers find the trial subscription length too short and have experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,567 reviews
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game-Changer for Gamers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass is the ultimate gaming revolution—hundreds of epic games, day-one blockbusters, and seamless cloud play all in one unbeatable subscription. Every month feels like a fresh adventure with new titles constantly dropping, from AAA hits to indie gems. The value is insane, the variety is endless, and the experience is next-level. If you love gaming, Game Pass isn’t just an option, it’s a must-have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really has those MacBook alternative Windows game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to love a free month of game pass and it came with my amazing laptop! Runs games flawlessly with integrated graphics on the Intel ultra 7 Series 2. Though it can get hot! But I absolutely love the OLED 120 Hz four or 500 nits display it completely shatters any problem of a glossy display and the touch is great trackpad is huge The speakers above and below are really nice and it's just great overall. My only wish is that it could convert to a two in one but for clearance $600 off I am not complaining. I needed a laptop not a tablet and if I need a tablet I'll buy a tablet end of story.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sure about the laptop I wanted to get but this one was the best choice, the battery stays charged for so long and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Game Pass: The ultimate gaming subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass is a must-have for any gamer. With instant access to a massive library of AAA titles, indie gems, and day-one releases like Starfield and Forza Motorsport, it’s pure value. Play across console, PC, or the cloud—your games go wherever you go. Affordable, flexible, and constantly updated. Game Pass isn’t just a service—it’s the future of gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pretty decent laptop and it came with cyber security and a free month of game pass ultimate for Xbox. What more can you ask for? I am more than satisfied with my purchase and would recommend this to anyone looks for a laptop bundle that has Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conveniently got this as a bonus for buying a Samsung laptop. I haven't played Xbox Live for 10 years so happy I got this to try it out for a month to see if it is something lll continue to subscribe to or not.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Gamepass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of games to try for pretty cheap. Love the chance to try different games

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    A must for Gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass is a fantastic deal for gamers, offering a huge library of high-quality games for a low monthly price. With new titles added regularly, there’s always something exciting to play. The ability to play on console, PC, and cloud makes it a must-have for gaming enthusiasts. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Teenager gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to hop onto xbox or my new laptop and play games especially with my mom too. And even after a freebie month my mom pays to keep it on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As planned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with computer. Works as should. I’ve been using it for a few weeks now

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lenovo yoga 7

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful device. Lightweight yet very powerful specs. The hinge is quite robust so folding it 360 degrees is not a problem. The display size is very good. Doesn't heat up and gives a very good battery backup. The keyboard is also very good. Worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Quality Work/School laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been dependable and works great. It has fast enough processing to efficiently accomplish my daily work tasks. I have been unable to attempt any sort of gaming thus far, but think it would perform well enough for small games. I am a land surveying intern and have to use programs like Agisoft Metashape, Carlson and Global Mapper. Each of these programs are quite resource heavy, and this laptop runs each one very well. I would highly recommend this Lenovo to anyone who needs a dependable, quality laptop for work, school, everyday use. I would not recommend it to anyone looking for a GAMING computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! This was great that they included this in with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Well equipped for the job. I bought it for work since it met the specification requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great games with the gamepass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall comes with all the essentials and more for the perfect experience of true gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo is a decent laptop. This is the second one I am using. They are fast and run smoothly, but once they get old, the keyboard often does not work. But for office work and general use, this is a reliable computer. The best thing is it is very slim and lightweight which I love. The price is very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great subscription, bunch of games for a low price. It’s in all in one where you get over a hundred games right on your console! Will definitely be renewing this!

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming, Overall performance

    Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved Game pass cloud, the senua hellblade 2 was a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 3 out of 5 stars

    Good Value, But a Bit Overwhelming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to try out the Xbox Game Pass Ultimate for a month since my grandson keeps talking about all these newfangled games, and I wanted to see what all the fuss was about. This one-month membership seemed like a good way to dip my toes in the water without committing to anything long-term. First things first, the variety of games available is downright impressive. There's something for everyone, from the classics that I remember to newer titles that my grandson raves about. The ability to play across different platforms is a nice touch too – it's handy being able to switch between my PC and the old Xbox console. The setup process was mostly smooth, although I had a bit of a tussle with the activation part. Maybe it's just me being a bit long in the tooth, but I found the digital activation a tad confusing. Once I got past that hurdle, though, it was smooth sailing. However, I must say, the sheer number of games available is a bit overwhelming. It's like walking into one of those big superstores and not knowing where to start. I spent more time browsing than actually playing. Maybe for the younger crowd, that's a good thing, but for me, it felt a bit like overkill. Another minor gripe is that after the one-month trial, the subscription fee kicks in automatically. I understand that's how these things usually work, but I'm from a time when you bought something once and that was that. The idea of a recurring charge doesn't sit too well with me. In conclusion, the Xbox Game Pass Ultimate is a good deal, especially if you're a gaming enthusiast who wants access to a wide variety of games. The cross-platform play is a big plus. But for someone who's not a hardcore gamer, the overwhelming choice and the subscription model might be a bit much. I'd rate it 3 out of 5 stars – good value for the right person, but not quite my cup of tea.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Access to Xbox games and day 1 releases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with the Lenovo yoga 9 2 in 1. Access to wide range of Xbox games and new releases.

    I would recommend this to a friend