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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 5,765 reviews
  • Rated 5 out of 5 stars

    Good quality shopping is necessarily important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it could use a little more work with customer support it wouldnt hurt to improve that quality for customers customers matter more because they pay money and if you want to draw more customers you have to have improvement in making them happy as well as have more items in the store if you dont it will drive them away from wanting to shop online is better then the physical store locations because it has more options thats not easy for the employees or the ceo or managers because you need good quality not just online but instire shopping too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft to the rescue!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing benefit for Microsoft new purchases. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    brand new games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love game pass! sometimes there are brand new games that i can play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    game pass is good, i like to play games on xboxx game pass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop Free Shipping and payment plans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a new laptop. Its the Leveno ideapod 3, it's a 15"touch screen with high active area ratio, comes with a privacy shutter for the camera, a thermal sentive touch pad and its a intel core i5. The bonus part is it came with a free security protection for your internet connection as well as a months free Game pass package. What a deal it's satisfying and they offer payment plans where i only had to pay less then $50 for the first payment and shipping was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Subscription Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, with ultimate you get access to games on both PC and XBOX, so it's great to share with someone else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is absolutely awesome would recommend for everyone in the whole wide world

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Lots of games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great I played forza horizon 5 and 4 you could play flight simulator Minecraft and a ton more games it was great

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Good library for decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great games to play at a decent price without paying full price for all. Use it to test out games I’m not sure I want to buy yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Game Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent actually used it since I dont currently own an XBox. But it came free with my in store purchase, so thats a plus already.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unbeatable Value in Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value in gaming, hands down. Game Pass Ultimate is a must-have for Xbox and PC gamers. Access a huge, rotating library of high-quality games, including day-one access to Microsoft first-party titles. The included EA Play and cloud gaming make this subscription essential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast, good build quality. It's worth it if you need a laptop for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great games and all for all ages. Great deal! Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the deals Best Buy gives out one laptop purchases

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Blast

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great games always. Even for a laptop! Have it annually on the xbox of course!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent offer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent offer, works well, and easy to redeem. Considering continuing membership even after the trial ends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Novice gamer but I really like playing Minecraft with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to try new games on a budget and stay connected with friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of laptop is very good and it's worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Possibly worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun, money is tight tho. So depends if you will use it.

    I would recommend this to a friend
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