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Microsoft - Xbox One Chat Headset - Black-Front_Standard

Microsoft - Xbox One Chat Headset - Black

Model: S5V-00014SKU: 9008252

Customer rating

Rating 4.2 out of 5 stars with 2434 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 2,434 Reviews
  • Rating: 4 out of 5 stars

    Great Sound, But Flimsy

    Posted
    Berg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am a heavy gamer, and own multiple headsets. I always end up defaulting to this headset, since it doesn't take up a lot of space and is convenient to just grab and plug into the controller. I always have 7.1 atmos surround sound, and I like to take advantage of that as much as possible, and a dual ear headset just doesn't have the same sound profile as full room sound. The chat clarity is fantastic on this headset. It's amazing that these sound so good, especially compared to the PS4 chat headsets. I know its two different consoles, but even the PS4 Gold headsets sound about 1/4 the bitrate of these. It's very noticeable on Fortnite with crossplay. I have not ran into a PS4 person with chat quality anywhere near these stock headsets. I'm giving 4 stars because these are really flimsy, and sometimes are broken right out of the box. There are multiple breaking points. I've had the 3.5mm pin, the wire connecting to the dongle, the wire connecting to the headset all become faulty on multiple sets of these headphones. Still, they are a great value and the best bang for your buck if you're looking for chat only.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    Obx008
    • My Best Buy® MemberMember

    I was really disappointed with this product. I truly had high hopes and had read the reviews for this product prior to purchasing online. I had barely used this item for less than 6 months before the product broke down on me. For background, I play my xbox leisurely when I have free time and home from work. I absolutely do not mishandle my controller and make sure put it on correctly and take it right by pulling from the base and not the cord when I need to make an errand in the house. Yet despite my efforts to take care of it after seeing the warnings from the reviews online, my headset STILL broke. The product is able to be plugged in and connected, yet I can only hear other people but not speak in my headset. I have tried all combinations and made sure "mute" was not selected on the control pad but I still had problems. I even brought it over to a friends house to use it without informing him of the issue and he still had the same problem I encountered. As much as I love microsoft product and the enjoyment from playing xbox, their standard headset is an extreme disappointed especially at the price charged for it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Headset for The Division and other RPG's

    Posted
    Lastwizard
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this headset in order to do multiplayer on the Xbox One in The Division. It feels cheap but has held up for months thus far, though I did pay the extra couple bucks for Geek Squad insurance at Best Buy so that I can replace it later in the year if it falls apart. The mute button is a nice feature because its placed next to the volume controls on a unit that attaches to your Xbox One controller. Note that for this reason it is not compatible with Xbox 360, nor is it compatible with many of the corded Xbox One controllers (like I have the Star Wars Xbox One controller which this headset does not work on). It will work with your Xbox One standard wireless controller that came with the unit when purchased. To be clear, this is a headset and not also earphones, the audio still comes from your television and you can only hear other players via the headset. This is nice in The Division because you can also hear other players not in your group that are in the Dark Zone and have conversations with them etc because of the proximity audio feature in that game that functions if using a headset like this one.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Almost complete garbage

    Posted
    Adam
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am now on my forth xbox one headset and it's not because I have four controllers. I bought my xbox one last holiday with the Assassin's Creed bundle. Having owned it for well under a year I have had 3 broken headsets and 2 broken controllers. The problem seems to be that all xbox one accessories are just cheaply made and non durable for hardcore gamers. After my first headset broke I took extra care of all my next ones, trying to set them aside somewhere the cord wouldn't get tangled and no one would step on it. Even after taking thee precautions every single mic I've had has broken the same way. The mic piece stops working, it's not the cord, I can still hear through the speaker, the mic piece just breaks and no one can hear me. Happens the same way every time and I know 2 of my friends have had theirs break the same way. Besides the fact that there are expensive wired mics, XB1 has no wireless mic and no other cheap options, so this is what we are stuck with. The best solution I've come up with is buy it once from Best Buy and get the warranty that way each time you replace it, it will only cost about 5 bucks.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good if you really need one....

    Posted
    Turtle3000
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The entry level Xbox One microphone is one of the cheapest products across the spectrum of electronics. The Xbox One microphone is poorly made because it usually falls apart in a matter of months. It does not visually fall apart but internally it falls apart. The wire from the puck to the mic is usually the culprit. I would recommend a Turtle Beach. I have a Turtle Beach and the game sound is a great plus, but also the sound quality of hearing your friends and teammates and your voice being projected is next to none. (except for possibly more expensive mics.) So, I have purchased this one for my brother, whom needed a mic quickly and cheaply, so we got this one for him for now. I would get the two year protection that Best Buy offers as it is only $5 and depending on your use, it will probably break at least once before your warranty runs out. I hope this helps!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible quality, plan to buy 2-4 a year

    Posted
    W3G5K33T
    • Verified PurchaserVerified Purchase

    As one of the cheapest option available for headsets, you get what you pay for. I've only had mine 3 month and I have already lost complete function of the microphone as well as the speaker in the headphone. Sadly, this is not the first time this has happened either. If you want a quality headset DO NOT buy this one. I am usually one to buy cheaper products if they are comparable to more expensive ones, but as someone who has gone through 6+ pairs of these the last 2 years I can say that YOU SHOULD BUY THE MORE EXPENSIVE HEADSET. That is if you don't want the constant headache of wondering if your headset will be broken after only 2 months worth of using the product.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Headsets that work are a priceless!!!

    Posted
    AlphaWolf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When my children asked for the Xbox one headset because the old Xbox 360 headset wouldn't work in their new Xbox one game sysyem that Santa brought them, the first thing I did was take them to Best Buy to purchase a new one. As a parent, I do not like to be nagged for more than 48 hours straight, so getting off my couch was a priority at this point. I know Best Buy carries products for all game systems, and business with them is very quick, easy, and efficient. The headset worked, and the boys were able to meet and game with players all over the world thanks to this piece of well designed plastic with a microphone and speaker built in. Who in their right mind wouldn't spend their last dollar for peace of mind? Plus, for an additional fee, a warranty can be purcased that replaces it for years regardless if Jeffy the neighbor breaks it. Big high five for and 5 stars for this plastic wonder.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Slow, Short Battery, Wouldn't Recommend

    Posted
    Courtney
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This computer always freezes up, I have had it about a week now and it has stopped working. It will not connect to the Internet. When I tried resetting the computer it completely quit. The battery is horrible, only about 3 hours. As far as the outside appearance it looks great. It is very slow, it is always lagging or takes forever to load anything. The screen size is a plus, 17.3" but unlike the other reviews I don't see the "great" resolution described. I would NOT recommend purchasing this item. I WILL be returning this computer. I was hoping for the price I would get a good deal, I would rather pay $1,000 for something that works than $400 for a waste of money. I included a photo when I was trying to log in like on the welcome page where you can set a passcode.. Even that is slow. (Note: The Internet works on my phone, tablet, everyone's device and any other devices in my house.)

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well

    Posted
    TXguy007
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    These headsets work well; however, I have had to purchase 2 of these within a year as they started having problems. I do use the headset a lot and it does work well. The headsets that started having issues were not dropped or mishandled. The first one the mic stopped working and the second one the speaker in the headset went out. With my most recent purchase I decided to buy the Best Buy protection plan just in case I have another issue. Even though I have had a few issues with them; overall, I still really like these headsets. They are comfortable to wear for many hours of game play. I wear glasses and some aftermarket headsets cause my ear to start hurting from pushing my ear against my glasses after long hours of use. This headset does not cause me any discomfort.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid, simple, effective.

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Keeping in mind, this is the STANDARD headset for the Xbox One, I can honestly say it's a vast improvement over the flimsy Xbox 360 Chat Headset. If feels solid, and modern. They have gone back to the "puck" style connection originally associated with the old Xbox 360 Chat Headset. But it works well as all volume and mute controls are within thumb's reach. Voice clarity is a vast improvement. I only have two small complaints. 1. I've already gone through two. The first two, people weren't able to hear me. This might be cause I have had little ones tugging on the cords, so keep that in mind parents. 2. Though the voice clarity is great, the mic tends to be a bit too sensitive. Heavy breathers beware! Also, background noise seems to bleed in to well. Music listeners might have to mute their mic more than they did compared to the Xbox 360 Chat Headset.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Standard Product, Could Be Better

    Posted
    sharknado523
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    They're light and they work, but the thin-ness makes them a bit vulnerable. They creak, too, if you move your head. The cool thing about them is that they are designed with the frame rotating in a curved basin on the earpiece, which makes them more comfortable because it will conform a bit to the shape of your ear and head. However, if you move around you hear that basin creak right in your ear and it's rather annoying. You get used to it after a while but it seems like such an obvious design flaw that Microsoft should've addressed. I'll probably buy a nicer one once they start releasing a bunch of them, I think a couple are out but I haven't had the occasion to buy one. Ultimately I'd rather have the audio come from the screen and a lot of headsets are designed to have the whole thing right in your ears, not what I'm looking for.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not a bad headset..

    Posted
    Hovamane

    I refused to use the headset @ 1st..Didn't think it would be comfortable..However after a few heated matches of COD..I figured might have to, for better teammate communication..Now while not earth shattering great..They are not bad for out the box..I can hear people clearly and hear who they are talking to in the background..The fit is multi-adjustible..ear piece swivels up/down, front/back..The mic goes up and down..and the mic can be above your head and people still can hear you..The volume/mute set-up is nice and right the there on the controller..So u don't have to worry about getting shot in COD..While adjusting or muting..Overall I give it 4.5/5..it's a great accessorie that comes with the X1, but I can't see paying $25 for it.. $15-$19 is a better price range..However it's leaps above the 360 wired headset..

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Do not buy if you have a cat!!

    Posted
    StarWarsFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Honestly, I didn't want to spend a lot of money on an Xbox chat headset, so I have always just used the one the console came with. Well, it worked out fine for me for a long time.. that is, until I adopted my kitties. I soon found out they love wires.. I turned my head for one second, and they chewed through this flimsy wire. So I bought another pair to replace it, still not wanting to spend more. Lo & behold, they chewed through this new pair again... Finally realized I needed to upgrade. The sound quality on these are not very good anyway! Bit the bullet and bought a wireless Turtle Beach headset, and now I'm a happy camper. My cats cannot destroy this one!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Wired Mic

    Posted
    Momwith4kids
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is almost in similarity with the 360's wired mic look, but the voices are much more clearer, more sensitive to almost anything going around you or your house. I have to sometimes control myself from breathing near the mic because it'll be picked. Assuming because it does not have a noise reducer thing on the end of the mic versus the 360 one. I have not had any issues so far with it and I have owned it for quite a few months now. For the price; it's definitely of more better quality compared to the 360 mic. Though, $24.99 is still a little pricey, I do wish it was around just $20. Overall, I do recommend it and it's worth the price, especially if you don't want to pay out a steep amount of money for an Xbox One mic.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's a headset

    Posted
    Airflounder
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It is a must have if you are going to play online with friends or other players. I had to buy my second one since the first one broke. The problem I have with this headset it the connection lossens over time if you have to take the headset off the controller from time to time. causeing it to have issues either not being able to hear people or they can't hear you. But other than that it does what it's supposed to do. If they could come up with a better way to take it on and off the controller I would give it a better rating.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great inexpensive headset option.

    Posted
    Brett
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Before purchasing this, I was using a Turtle Beach headset I had gotten for my Wii U. The audio volume was way too low and the build quality was poor. I wanted to get a headset that was just for Xbox One, and saw this one. It was originally included in console bundles, but was taken out once they started offering games in the bundles. For around $30, this is a fantastic relatively cheap option for people looking to chat with their friends online. It feels comfortable and the audio is clear and loud. Having the volume and mute buttons right under your controller is really handy. Can't recommend this enough.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sound Quality Clearer than Xbox 360

    Posted
    tuboflove
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a headset for Gears of War: Ultimate addition, so I bought this one as a quick buy to communicate with my friends. Unexpectedly, I fell in love this it. I have a sound bar and wireless subwoofer, place behind my couch, so I already get a decent surround sound feel from the game, so a Turtle beach Headset isn't completely necessary at this moment, also they are kind of pricey. This was a perfect choice for myself when i didn't even expect it to be. the sound quality is crispy and clear. The headset controls are on the controller rather than on the wire which make it more convenient when I want to mute or unmute. I hope you enjoy it as much as i do.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Older model but still reliable

    Posted
    teacheric
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The newer version has the controller adapter (with headphones jack) disconnected from the headphones. You can either buy them bundled together or separately. But it's almost double the price ($50) than this unit ($25). They're getting harder to find since they offer the better, cheaper option for XBox users. It does have its faults: the cord is attached to the controller adapter leading to possible separation of the wiring or tangling with other cords. Overall, the best deal for XBox headphones and adapter. Get it while it's still available and before they completely disappear from store shelves.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good headphones

    Posted
    Frank
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At least they aren't the worst ones but the headphones could use a little bit more attention to gaming and overal ease of moving the right ear off of your ear so you can hear your tv if you like to play with both on. Mainly to hear other sounds like other people talking to you because sometimes your friend is sitting there just talking To himself and you can't hear anything because you're deep inside a game and other people are yelling at you while your friend starts yelling at you and then you rage quit and turn it off and write a review. I wanna feel like a Dj.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Functional but fragile

    Posted
    doobersnapz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my second headset. I never removed the previous by the cable, always used the base, but it still failed after 10 months. You couldn't take better care of it than I had, let's put it that way. Added bonus, the warranty is only 90 days. Beyond that, it serves its purpose, but I wish there were an alternative (wireless please) headset that's just for chat and not game audio as well. Only reason I would recommend is because they're isn't an alternative option as Microsoft felt the need to make their headsets proprietary, instead of allowing bluetooth or standard 2.5/3.5mm stereo mini jack like the PS4/Wii U.

    I would recommend this to a friend