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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4381 reviews

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98%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Xbox One Wireless Controller's ease of use, quality, and wireless functionality, frequently praising its compatibility and comfortable feel. However, some users mention that the battery life could be improved, and a few have noted concerns about the controller's grip and size. The design is generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 4,381 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Quality controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and feels good in the hand. Got exactly what I expected with this purchase. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller, Must Sync first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new console and had to go on google to look at images because I did not realize there is a small button to sync new controller that does not come in actual xbox one box. Once I got that figured it out it has been incredible. The length of these controllers is incredible. I have the console downstairs but stream it to my windows 10 laptop upstairs. Then I have hdmi from laptop to tv. I use controller towards TV. Honestly cannot tell difference if console was in room. I just don't get windows forcing people to buy special adapter to play on computer when it clearly is strong enough to work across rooms. It would be nice if windows 10 could recognize it as well without the additional adapter. Long story short, Best Buy is amazing. Used to be a big Amazon fan...NO MORE!!! Best Buy has won my business for life. Great accessory. Def. recommend. I just wish the console came with 6 cd changer because of forcing one to use disc after installation. All in all, super happy with purchase. I bought controller with my xbox one console.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Quality

    Rated 5 out of 5 stars

    Great controller for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller on my PC for games and have to say that the quality and compatibility is exceptional.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always best to buy the official licensed products, and the controller is no exception. It's comfortable and fairly well made. Only other suggestion would be to get the rechargeable version or buy rechargeable batteries for it. This controller suits me, the "Pro" controller seems like a ridiculous amount of money for a casual gamer like myself so I decided to not spend that kind of money on one when the classic design is just fine for me.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better and more durable than the original xbox one controllers. has the 3.5mm headphone jacks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Performs as promised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality controller. As good as advertised. Good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels good in your hand. solid controller. easy to sync. must have to coop and two player games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality No Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this controller two days ago. Had no issues syncing it up. I did have trouble getting the Kinect to do the sync but it was so easy just to hit the button on the side I didn't try very long; I probably was doing something wrong with the Kinect. I love the headphone jack. Even with a ten dollar pair of ear buds the sound is good. Nice for night time when the kids are asleep but I want to hear the dialogue.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new controller is great. Wirelessly updates and the best is the 3.5 headphone jack on it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller for our Xbox one. This one fits the need. Works great no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Wireless

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the console only comes with one controller, this is a must have to share the fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for every gamer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One Wireless Controller has a solid build construction, feels properly weighted for extended gaming sessions so your hands don't get tired, has a much improved design over the Xbox 360, and the impulse trigger response is awesome, especially when playing shooter games. Love the controller. A part of me wishes I had gotten the Lunar White version but it released after I had already purchased this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Ease of use

    Rated 5 out of 5 stars

    met expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller met our expectations and is easy to store with our purchased charger stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own Dualshock 4, Dualshock 3, Xbox 360, and previous iteration Xbox One controllers for use on my PC. The Dualshock 4 and old Xbox One controllers previously competed for my favorite depending on the particular game's compatibility, the usefulness of the DS4's touchpad, and the game's use of the shoulder buttons. I quite liked the previous version of the Xbox One controller with the minor exception that the handholds creaked a little when squeezed and the major exception of the extremely shallow bumpers that could only be activated on the outer edges and could only be comfortably be used for a a single press. This new version has neither of these problems. I was able to fix the former problem with electrical tape inside the handles but this version feels rock solid without alteration (this is possibly just a matter of luck in build quality). The satisfyingly clicky response of all the buttons is maintained (maybe even improved for the face buttons, but likely that's just because these are newer) and the shoulder buttons now feel like I imagine they always should have. Their tactile response is almost identical but they depress ever so slightly more to make holding them down more comfortable, and, most importantly, they can now be depressed equally well at any point on the shoulder buttons.I cannot comment on the other new features. In essence, the best controller's most noticeable and, in my opinion, only significant shortcoming has been fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same controller as bought with xbox1. Works just like original & have had no problems

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    What can I say, it was free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with the Xbox One, Tomb Raider edition I just recently purchased, at no charge! And with two Boston Terrier puppies, a free extra controller is a very good thing, lol! I've only used it long enough to make sure it worked, and then took the batteries out, and put it back in the box! Just like the one that came with the console. Makes me feel all warm and happy knowing I have a back-up!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent system controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the controllers for all of the game systems in the last 10 years, and this one just seems to fit in my hands the best, though I do have large hands. It also has the best response of any of those previous controllers (both Xbox and Playstation systems). The lack of the battery pack vs. the Xbox 360 controllers actually took a little getting used to, but once you do it's a major improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Exactly like the control that comes with the system. Works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra controller is just like the one that comes with the Xbox One, being that it is better formed for hands than the 360. It also comes with batteries, and is very easy to connect with the Xbox in that a sync button on the top of the controller needs to be pressed at the same time as a similar button on the Xbox. It may need an update, but this controller is easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say.... its a xbox one remote, easy to use and feels great!

    I would recommend this to a friend
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