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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 4,616 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Looks amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive allways been a playstation guy . But with the XBOX X stepping up to true 4k with both games and blue ray uhd movies i was forced to make the switch And im glad i did. Its a beast of a macine the graphics and 4k are outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a few days now and totally love the upgrade from the regular Xbox One version. To me it’s a way better buy than the S version, specially if you have a 4K tv with HDR. Speeds are a lot faster and true 4K gaming!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Awesome Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Xbox one x for the graphics and 4k Blu-ray player. Graphics look very sharp on 4k enhanced games like halo 5, you will notice the difference and say wow. But again this is my opinion, get it if you want more power.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Better than PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the PS4 pro along with my new Xbox One X This new 4K Xbox One X is far superior. I really like it and offers so much more. The graphics are awesome. I know it is a high price but It is really is worth the money......

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    The Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best when it comes to gaming machines. The new XBox One X is out of this world. True 4K viewing and the most powerful system in the market. Would recommend everyone to upgrade the the new XBox one X today

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is not only faster but loads videos and games immediately. Our Xbox one trapped out a few weeks before the new release and we have been very happy with our purchase. Much smaller and sleeker as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Get the Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the first Xbox One was is still working just fine, but once my friend got a Xbox One X, he said that games were loading and rendering faster with the improved imagining on his new 4k tv. I decided why not try it. When I got a new 4k tv and bought the new Xbox One X, I was so happy I spent the money upgrading my set up, the increased power with the quietness was what I had been waiting for. My final words are, "Get it and make yourself, or someone else very happy."

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for Xbox One X! We're glad that you're enjoying how well it complements a 4K TV for true 4K gaming and 4K UHD Blu-ray playing and video streaming. We're happy that you're happy and appreciate your recommendation for others to get it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Amazing system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome console! I played COD WW2 but I personally did not see huge differences with the current line up of games (upscaled) but I know that new games are going to look amazing! Runs quiet and is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Best Xbox ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my new favorite gaming machine... I still love my gaming pc but with the power of the xbx I find so rewarding to be a console gamer too now! Quiet, powerful, 4k, game performance boosts across the board

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great video game console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games look so good. I've played FIFA, Siege and Overwatch. Everything runs so smooth and I have a blast. Also, it makes watching shows/movies way better. I'll recommend a TV with it that support real HDR!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox on steroids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm blown away by the 4k on this Xbox, sexy, smooth is just a few adjectives to describe this, I have 2 Xboxes beside this new one, its faster doesn't get as hot.if you're looking to upgrade look no further

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    X Box One X Yeah!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I really enjoy my OG first Xbox One. The new iteration Xbox is simply put. Marvelous absolutely Marvelous. Love the 4K and I paired with a brand new Samsung 65” hd curved tv. They get along beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Worth the Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say if you have a 4K TV the Xbox One X is definitely worth buying. If you have just a regular HDTV I’d say it’s still worth it just based on the performance it adds. Everything is snappier!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics, Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive to purchase the x at first. I had the original Xbox one and just got a 4k tv. I decided to splurge for the x and I'm so glad I did. My first recommendation would be to calibrate everything correctly. Then download insects on the x for a demo on the differences. Games with the enhanced 4k patch are gorgeous and typically run smoother. The biggest difference for me was PUBG, it ran like hot garbage on og x1, but now runs like butter.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to get an actual console that plays in 4K and can consistently play at 60 FPS, I would highly recommend, but the price is pretty steep, but it is worth it. And I love this console

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox since 360. Love the power, graphics, and the fact that I can watch 4K Blu-ray videos. The Oneguide is an awesome feature letting me watch cable tv through the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Well Built Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently, the most powerful console and it lives up to the hype. It's quite difficult to match the same performance for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Amazing Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d been on the fence on purchasing an Xbox One X as I`ve had the special edition gray Xbox One S for a little over a year and was hesitant to upgrade due to the quite high price of the X and the possibility of a new console on the horizon in 2020 (possibly 2019). However, I ended up making the jump while the X was on sale during E3 week and I can definitely say that it is worth it and that I definitely don`t have any buyers remorse. Having recently just gotten a 4K tv I didn’t understand the difference from 1080 to 4K and didn`t think it was that big of a deal, but those in a similar situation I`d suggest going on YouTube on your 4K tv and looking at the xbox s vs x comparison videos as there is actually an extreme difference. Then with the hardware being upgraded the loading times actually have been reduced and prior to the X I had assumed that a couple seconds here and there didn’t matter, but with the X I`ve become accustomed to not sitting and waiting constantly during loading screens. Then the other thing I do have to mention is how amazingly quiet this thing is, I mean there is legitimately no sound that this thing puts out and every time I think about it I am just amazed with truly how quiet it is. Overall, I am amazed with what Microsoft was able to do with this machine from a cosmetic state, but also from a performance standpoint. I am at the point right now that I probably won`t even upgrade to the new console instantly when it comes out as with how smooth the X runs and how it looks I am extremely happy with this console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts about your new Xbox One X! We're glad that it's been a worthy investment for you, and that you've seen an extreme difference in visual quality already. If you're ever wondering which games to try out for a true 4K gaming experience, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    So much faster than the S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Xbox One S and now the Xbox One X. Graphics on the special X enhanced games are out of this world. Games also load so much faster than compared to the S. A must have

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Excellence console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console as I wanted to make use of my 4K TV. This is a huge improvement over the base console. All of the games that I have perform better in every way. Must own.

    I would recommend this to a friend