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Customer Ratings & Reviews

Microsoft - Xbox One X 1TB Fallout 76 Bundle with 4K Ultra HD Blu-ray - Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 956 reviews

97%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 25 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-18 of 18 Reviews
  • Rating: 3 out of 5 stars

    Xbox One X

    Posted
    Dhawk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Well after owning a ps4 and a switch/Wii u, I initially was anti Microsoft in the beginning of this console generation because of their anti consumer practices such as DRM, Always online and a forced Kinect peripheral etc.. Since then MS has slowly reversed from that but the damage had Already been done. A couple years later their E3 conference 2016 they announced an xbox one x that was going to be a powerful console with 4k capabilities with games and movies. I was interested in it but not at the 499 price point. So I waited 2 and half years for a price drop and it finally happened at 399.99. So I broke down and bought one and will use it for4k blu ray movies the most and games here and there that take advantage of the 4k capabilities. Plus I'm a system collector. I suggest if you buy one, wait till another big price drop and grab one.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not for true gamers

    Posted
    NubianGod
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After skipping a couple of generations I decided to get this version of the Xbox because there were exclusive titles that I wanted to play. I got the 1TB so I wouldn’t have to worry about storage space, it was not 1TB only 750gb was usable with nothing downloaded. My biggest complaint was that every game has to be completely installed taking up more space/time and the updates are ridiculously large. You have to do this to play every game. I’m down to 428gb with only 3 games installed. Very disappointed with Microsoft.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Thank you for sharing your feedback on Xbox One X. While installing games can take up storage space, the upshot is that the overall game experience is better with faster load times and steadier frame rates than if the games were being played off a game disc. If you discover that you're running out of space for games and apps, one option is to invest in an external hard drive for additional storage space.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Graphics Update

    Posted
    SKI3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    For those that are wondering, I bought the X to replace my One and the graphics difference from UHD to 4k aren't that dramatic. Yes I can tell a slight difference but nothing that should have people jumping to spend $500 worth. It does process faster and runs smother. Overall I just needed a update from having my Xbox for 4 years. The design is just a tad sleeker and the power button isn't touch sensitive. Also a big deal for some, it no longer has a Kinect port for older Kinects.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Thank you for sharing your experience with your new Xbox One X. We're glad that you're enjoying its improved graphics and performance for the most part. While the Kinect port is not available on Xbox One S or Xbox One X, those with the Kinect sensor for Xbox One may still use Kinect with Xbox One X via a Kinect Adapter. For more information on how to use Kinect with Xbox One X, go here: https://support.xbox.com/en-US/xbox-one/accessories/kinect-adapter

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Customer service was a nightmare

    Posted
    MsCad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The Xbox itself is fine but we bought a bundle and did not get a bundle package. The game code said it was already redeemed but we didn’t. I called and Best Buy customer service said they couldn’t help to call Microsoft. I called Microsoft and couldn’t even speak to a human. The recording advised me to go to Microsoft online and chat. I still don’t have a game code. I will not buy stuff like this from Best Buy again.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    I found it difficult to set up

    Posted
    Contento
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After paying for the Xbox I thought there would be many free games and there are but many of them still require an online account to play. My grandson had to come over and help me get it going. this is going into a rental property so I did not want to have an account on the machine.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Horrible First Impression

    Posted
    Fexil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    No disc is included, just a code which took over 2.5 hours to download. Then once installed, you're prompted for money to play since it is an online only game. What happened to quickly hooking up my new console and playing a game??? Lots of other fails as well. I miss my PS4. 4K is nice, but not mind blowing.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      We're sorry to hear that your initial Xbox One X experience didn't live up to expectations. The good news is that your bundle also comes with a one-month free trial for Xbox Live Gold, so you can get started playing Fallout 76 right away. There are also many games that may be enjoyed offline without an active Xbox Live Gold account. We recommend checking out the library of Xbox games that have been enhanced to take advantage of the extra power and speed of Xbox One X here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Decent console!!

    Posted
    Jrock1418
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This I a good gaming console, maybe I had higher hopes than I should have for it. In my opinion it doesn’t out perform the XBox OneS in any manner that should require the rise in cost. I would not upgrade from the Xbox One S unless you just have to have the newest console up to date.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      We're glad that you're enjoying your new Xbox One X for the most part. If you really want to see what it can do, we recommend checking out some of the hundreds of great Xbox games that have been enhanced specifically to take advantage of the greater power and performance of Xbox One X. Discover the full library of enhanced games here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Great system

    Posted
    Chulah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a great system upgraded from the S. I’m not sure if it’s my connection or maybe it’s the console, but I crash ALOT on every game and this just started happening recently so ima wait it out before I get a new system and use my warranty.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      We're sorry to hear that you're experiencing crashes on your new Xbox One X. One possible cause could be overheating, so we recommend making sure that your console is placed in a well-ventilated spot and that its vents are unobstructed. For suggestions on how to keep your Xbox One X ventilated, go here: https://support.xbox.com/en-US/xbox-one/console/ventilation

      If that doesn't help, then please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Great gaming console.

    Posted
    Will
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love the gaming quality as well as the 4k quality. But I'm having to do more "hard resets" than I've ever had to do before with this one versus the 2 S's I have and my "day one" edition.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey Will,

      We're glad that you're enjoying your new Xbox One X for the most part. If you are experiencing freezes or sudden restarts, one reason may be that the console isn't being properly ventilated. We recommend making sure that it's placed in a ventilated spot and that its vents are unobstructed. To help troubleshoot the issue, go here: https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Xbox can do better at this price point

    Posted
    Designer44
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great console but does meet the standard of being its own version. Xbox could have waited for better tech before dropping another. I’ll try the Scarlett

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good product

    Posted
    Digillio
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I like Xbox. Fallout crashes a lot but the graphics I think are a little better than my ps4. Fallout needs desperate bug fixes to really be fun.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great console, ok game

    Posted
    TechyChief
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Needed to replace my old Xbox One. Went with this bundle because I love fallout. The beefed hardware is excellent. However, 76 isn’t what I expected.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    System great game horrible

    Posted
    Jodey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The negative hype is real. Fallout 76 is Garbage. Bethesda clearly was just doing a money grab relying on their past work.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Add ons

    Posted
    Gich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So you have to spend more money to get the things that were already standard on the xbox1 and the game is broken!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Counter intuitive

    Posted
    nickm8569
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very inconvenient to use. Unnecessary sign-ins and a menu thats hard to navigate. PS4 is much simpler

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It was ok

    Posted
    GrizzlyThompson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Didn't notice the difference in performance to the regular xbox one. Wasn't worth the extra $100

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      We're sorry that your new Xbox One X hasn't lived up to expectations. We recommend checking out some of the hundreds of great Xbox games that have been enhanced just for the extra power of Xbox One X. Discover the full library of enhanced games here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Ok

    Posted
    Okandok
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Nicely made. Solid ok. Made finr. High expectations

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok.

    Posted
    Mrcorvette1285
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The first one broke in 5 days but they replaced it

    I would recommend this to a friend