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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.9 out of 5 stars with 34599 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Rating 4.3 out of 5 stars with 20 reviews

Customers are saying

Customers are pleased with the Xbox Series X 1TB Console's graphics, performance, load time, quietness, power, price, and upgrade options. They appreciate the value of the Game Pass subscription service and the quick resume feature. However, some customers have concerns about the console's storage capacity, controller comfort, size, overheating issues, and lack of exclusive games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 34,599 reviews
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    New Xbox seriesvX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with it so far. Graphics are great speed is great. The size is a little awkward but not a big deal. It's beautiful. So glad to find this at Best Buy. Got the 2 year warranty on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Game pass

    Rated 5 out of 5 stars

    Awesome xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is truly awesome, find some deals for gamepass and you have a huge library of games to play.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has outperformed itself in every way. Incredible load times. Worth every dollar. Store 10 or so games without the Seagate card which comes in 1 & 2 tb. Looks cool too. 120 hz T.V. or monitor is a great addition to unlock it's full potential. Pro Controller is a must for 1'st person shooter players. Finding a decent cooler/fan doesn't hurt either.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    What a Game System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Game system of all time. I love the speed of everything, The Graphics are Absolutely Stunning and the most astonishing thing about this new Xbox Series X Is how quiet it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox to date

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is WOW! I’ve been playing on the Xbox one since 2013 and after 10 years this was a crazy difference. Load time is literally instant. It’s quite compared to the Xbox one which sounded like it would explode. Overall best purchase I made in 2023.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Better than xbox series s.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the xbox series s. Plus it kinda looks like a mini fridge. I bought it for my son and he loves it, better speed and only slightly better storage.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest a great gift for my dad as he loves it and it’s perfect for him. He had an Xbox One for the longest time and he wanted a new console. I decided to get this for him and he loves the enhanced graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Game pass, Graphics

    Rated 5 out of 5 stars

    Perfect equipment, Game Pass is a necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TAbsolutely amazing, got Game Pass as well (highly reccomend if you get an X, S, One, PC, doesn't matter,value is unbelievable). There may not be a bunch of games optimized/released yet, but, Game Pass provides pretty much every title that has been optimized or released. Even if there isn't a next gen version, auto-HDR can improve a lot more games. Jedi Fallen Order, Ori and the Will of the Wisps, and Madden look and play incredibly. If/When you can get ahold of a Series X, you can tell the difference immediately between load times, graphics, and overall game smoothness. Now that I've upgraded, I could never go back to my One X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X and all of its features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics
    Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    Great Console... but there are better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that I wanted to love this console. I tend to play more Xbox than Playstation and I normally have Playstation because its what my friends use to play online. The graphics are great, and the load times are next level, and the new features (auto resume, smart delivery, etc.). Also I feel like the SSD expansion port is somewhere that Sony missed out, even if the expansion cards are pricey. All that being said I feel like the controller is where Xbox REALLY missed out. The improvements that were made are really nice, however they are no where near as "next level" as what is in the PS5.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Austin,

      Thanks for taking the time to share, we appreciate the feedback. We are happy to hear that you are enjoying the graphics and fast load times. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Quick resume

    Rated 5 out of 5 stars

    Everything is better on the Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s to say? The latest and greatest offered. Games look better and play better! The quick resume is amazing as well as the super fast load time due to the Solid State Drive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are so happy you are enjoying the Xbox Series X and all of its amazing features.

      Best,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBOX Series X is seriously cool

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I’ve ever owned. So easy to navigate, and very user friendly. My entire family uses this console on a daily basis. I would highly recommend this to anyone who enjoys gaming and family bonding. Great job Microsoft!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best Xbox ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox Series X arrived right on time. The packaging was not damaged and the console worked perfectly out of the box! THE LOAD TIMES ARE INSANE ON THIS THING! And with Xbox GamePass, you really can't beat the sheer size of the game library at launch. This thing allows you to play Xbox, Xbox 360, Xbox One, and Xbox Series games all in one place. The games never looked or played as good before. Can't wait to see some new Microsoft exclusives to see how the most powerful console ever handles new experiences.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tadros,

      We're glad that you’re enjoying the power and speed of your new Xbox Series X. It's great to hear that you’ve had a chance to see how good your older games look and play on it, too. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Definitely worth the wait

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series X is amazing compare to the Xbox one X I had previously. The graphics are very vivid and pop out on my 50 inch 4k tv. The load speeds are next to nothing I could play Cyberpunk with ease now and not have to worry about it crashing or over heating on me. With a good internet connection you can have your whole terabyte used up with game pass in a few hours. That’s how fast it loads and downloads. I prefer to have digital versions of my games makes it easier for me but this also has an option for disks and blue rays. The controller is good I stick by my elite controller. I don’t regret upgrading this Black Friday it was a great deal and a noticeable upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Game pass

    Rated 5 out of 5 stars

    Impressive Next Gen Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Xbox Next Gen console purchase. Bought a Series X and a Series S previously and now another X as a Birthday gift to my sibling. It runs quiet, takes long period game sessions without stutter or lag. Built fairly sturdy and can notice immediately that it's a quality built product. What's surprising is how much power they were able to cram into such a small form factor. I built a PC that can run about the same specs about a year ago and it cost much more in parts and the time in labor to put together. Price-wise, it's a winner. And to top it off with the cherry on top: GAME PASS. Holy smokes is this a game changer. It sells itself. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Legendary System in the Making

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic piece of hardware, with a lot of potential. The next-gen Xbox is super-fast, surprisingly quiet, and delivers the kind of performance that we've previously only seen from high-end gaming PCs, ensuring that games – both old and new – look and perform better than ever before. However, the launch lineup is disappointing, lacking any ‘must-have’ exclusives or brand-new titles, like the now delayed Halo Infinire, that will make you want to run out and buy the new Xbox on day one. The XBOX Series X system paired with the LG OLED CX tv is a beautiful combination, that brings every video game to life.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Honest Xbox Series X review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, fast, and stunning graphics. A game-changer!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Series X For The Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even right now without a bunch of enhanced for Series X software available. This is well worth buying right now! The speed on the Xbox Series X is amazing. Games load so fast you no longer have time to read those clever placed notes on the load screens. A normal 5-10 second load screen now loads almost instantly. The new joystick it nice too with the screen record button right there. 1TB SSD has plenty of room for lots of game downloads... Etc etc. Great stuff! It's only gonna get better as the development gears exclusive to the series Xbox's. Get on board... This thing is sweet!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy to hear that you are enjoying how fast the Xbox Series X is and all of its awesome features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Greatest console since the Xbox 360!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you loved the Xbox 360 (minus the red ring of death lol), you’ll LOVE this console! It feels like the true return of Xbox to the greatness of gaming that it once was. I own the Series X and PS5. While I love both, there is no denying that I get way more value and use out of the Xbox. The SSD in the Xbox is in practice almost as fast as the PS5’s (barely any noticeable difference, and definitely none in the games). PS5’s SSD is much faster on paper, but I just haven’t seen the significant benefits of it over the Xbox yet. Maybe we will one day, but I figured we would have seen at least some significant advantage in that deparment for the PS5 by now, but we simply have not. Xbox Series X beats the PS5 in power everywhere else though. The only places where PS5 beats the Xbox Series X in hardware specifications is the SSD and the Wifi 6 card (although my PS5 is always lagging, so I don’t see any advantage here for the PS5 at all. My Xbox hardly ever lags connected to the Wifi). I’ve found the Xbox Series X to have way less frame stutter than the PS5 as well. Additionally, games are starting to look and perform better on Xbox Series X compared to PS5 as well, although it took about a year (at least it’s finally happening, though, and that should be the trend going forward!). The Xbox also has better features than PS5 (the UI is better functionally, quick resume is amazing, and playing with friends is a lot easier on Xbox). The DualSense controller for the PS5 is nice, but the new haptic feedback and adaptive trigger features slowly faded away for me over time. They are nice features though, and I do hope that Xbox implements them in future iterations of their controllers. I don’t find it to personally be a dealbreaker. The PS5 DualSense has better controller features, but the Xbox controller is much more comfortable to use for a long or short period of time. All in all, the Xbox Series X just cannot be beat for features, friends, online connectivity, GamePass (incredible value, entirely optional and not necessary to have in order to love the Xbox), console design, controller comfort, and all around fun factor. If you can only get one of the consoles (Xbox Series X|S or PS5), as an owner of both, I highly recommend the Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X = Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service As Usual From Best Buy… The Xbox Series X is a BEAST! Graphics and Gameplay are Truly Amazing! If you have the chance to grab one; then Do It, You will not be disappointed!! These console shortages are crazy, and getting very old, very quick… Good Luck to Anyone that still needs a Next-Gen console; Believe it or not, copping a Next-Gen Console is very possible… You just have to put in the work, and keep trying on every single drop! Thank You BestBuy for helping me out on this Xbox Series X!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Just amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This next-gen console is the best you can get for $500, the SSD is blazing fast and the graphics are awesome. Can't wait for 8k in the future.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.3 out of 5 stars with 20 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, price, size and design. Editors are less positive about game selection and usability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 94/100 = Excellent quality.
  • Tom's GuideRating, 4 out of 5Roland Moore-Colyer on December 2, 2020

    Xbox Series X review: The ultimate Xbox is hereThe Xbox Series X is a current and next-generation powerhouse console, and I can't wait to see what it will deliver in 2021.

    Full Review
  • Digital TrendsChris Morris on May 3, 2024

    Microsoft Xbox Series X review: You're going to want a Game Pass subscriptionA lack of must-have exclusives continues to stall Microsoft's momentum, despite the Xbox Series X being a hardware beast.

    Full Review
  • windowscentral.comRating, 4.5 out of 5Jez Corden on December 20, 2023

    Xbox Series X review (2024): Microsoft says everything is an Xbox, but the Xbox Series X remains at the apex of the Microsoft Gaming ecosystemYears of non-stop gaming on the Xbox Series X has been more than enough to prove the console's worth.

    Full Review
  • Laptop MagRating, 4.5 out of 5Sherri L. Smith on November 5, 2020

    Xbox Series X review: The most powerful console in the worldThe Xbox Series X blurs the line between console and PC

    Full Review
  • AnandTechBrett Howse on November 5, 2020

    The Xbox Series X Review: Ushering In The Next Generation of Game ConsolesWhat makes a console generation? The lines have been blurred recently. We can state that the Xbox Series X, and its less-powerful sibling, the Series S, are the next generation consoles from Microsoft. But how do you define the generation? Just

    Full Review
  • Tech AdvisorRating, 4 out of 5Dominic Preston on November 10, 2020

    Xbox Series XThe Xbox Series X is the most powerful Xbox ever, but outside of the game-changing SSD most players won't see a reason to upgrade - yet.

    Full Review
  • T3Rating, 5 out of 5Robert Jones on August 13, 2021

    Xbox Series X review: Microsoft's next-gen flagship ratedRead T3's Xbox Series X review now to find out if this is the next-gen console you should buy

    Full Review
  • CreativeBloqRating, 4.5 out of 5Ian Dean on December 23, 2022

    Xbox Series X review: two years on, it's now a contenderTwo years on, our Xbox Series X review reveals a powerful games console with a bright future.

    Full Review