Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 1153 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quality, ease of use, and compatibility of the Xbox Wireless Controller. Many appreciate the included USB-C cable and the comfortable grip. Some customers have expressed concerns regarding battery life, while others have reported issues with stick drift. There were also a few complaints about the condition of the received controller and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,153 reviews
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller on sale. It has worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    A great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feeling of this upgraded controller. And especially like the extra button in the middle for screen shots at any time. I'm glad i bought this controller. I forgot what its like to have a perfect controller that doesn't drift or disconnect constantly

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 4 out of 5 stars

    Love the USB-C design change

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy Microsoft switch to the USB-C design. The old Micro-USB design would constantly cause me grief. Almost all of my old controllers have problems with the connector. However, still very unhappy with the internal design. These analog sticks are hot garbage. They will continue to have drifting problems eventually. This goes for Sony as well as Nintendo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yep its a controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as a controller should. I'm only doing this review for a chance at a $400 gift card.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Controller with Free USB-C cable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it says! Xbox Controller and 9ft cable, for the same price as controller and no-cable. Standard features: bluetooth, xbox wireless, etc, 3.5mm headphone port and the new 'share' button. I'll prolly end up using this cable with my Xbox Wireless headphones to play-n-charge which had like a 18" USB-C Cable.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Xbox Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Controller. Same Price as the one without the USB-C Cable, so this was a no brainer purchase. Ive used 3rd party controllers(Power A, PDP, etc) and none are as well built or long lasting as this Microsoft offering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller & USB-C

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s your Xbox controller but it comes with a usb-c cable for the same price . Def worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for the price

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic controller used for pc gaming. Necessity if you want to stay up date

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works with pc

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with pc. Regular batteries don’t last that long

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Microsoft - Xbox Wireless Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microsoft - Xbox Wireless Controller for Windows Devices, Xbox Series X, Xbox Series S, Xbox One + USB-C Cable - Carbon Black, the USB-C Cable added in did it for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plays good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new xbox controller because my last one broke, and I was very impressed with hoe this new one feels.Very smooth texture compared to the older controllers, and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid COntroller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solidly built controller and the buttons are very clicky and do not stick.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Original xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for my Xbox, works perfect no issues at all and wire is perfect to avoid buy extra batteries

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    cant beat the original xbox controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for as long as I had it only developed stick drift issues a month before my geek squad waranty was up. that was lucky. better than any other xbox controller ive tried

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Very good controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and very ergonomic controller. Works perfectly on xbox one 1st version. 10 ft usb c cable included and this wire we needed :) And thank you Best Buy for fast next day delivery. Did not think that it would be so fast. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    A great backup controller with a long cord!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XBox controller is a great replacement or backup controller. It works with PC's as well. The best feature is the included cord that is actually 9 feet long. Makes it really easy to use for playing games when you don't have batteries or going AFK. Highly recommended to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Great controller for Xbox or PC gaming!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels and plays great, I can just plug in the charging cable into my pc and get to gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Controller for Gaming!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the controller. I got some IKEA rechargeable batteries to go with this and it is a hoot. Had some trouble with a couple of games (F1 2020 and Tekken) where it randomly kept disconnecting. Updated my motherboard's bluetooth drivers and it took care of that for me!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you were able to work through any issues you were initially having, and have been enjoying a seamless, reliable performance from your new Xbox Series X/S Controller! We're glad you've been pleased with your purchase. Thank you for taking a few minutes to share your experience! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for PC gaming. Works well with most games and not too expensive. Can be used wired or bluetooth (requires 2x AA batteries)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First timer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional and easy to configure. Took me no time to setup

    I would recommend this to a friend