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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.6 out of 5 stars with 1167 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, ease of use, grip, and compatibility of the Xbox Wireless Controller. Many appreciate the inclusion of the USB-C cable and the comfortable feel of the controller. Some customers have expressed concerns regarding battery life, stick drift, and price. A few have reported issues with the controller's condition upon arrival and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,167 reviews
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controller Xbox controller Xbox controller !!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Original quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for original controller. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox controller works exactly as it should. Easy hook up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Xbox controller battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good controller, like a normal xbox, only thing that would have made it a 5 star is if it had the chargeable battery included, but other than that its good.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy connect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to pair with our omen pc works great recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and very ergonomic controller. Works perfectly on xbox one 1st version. 10 ft usb c cable included and this wire we needed :) And thank you Best Buy for fast next day delivery. Did not think that it would be so fast. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordinary Xbox controller not much to say.. arrived and worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Controller for Gaming!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the controller. I got some IKEA rechargeable batteries to go with this and it is a hoot. Had some trouble with a couple of games (F1 2020 and Tekken) where it randomly kept disconnecting. Updated my motherboard's bluetooth drivers and it took care of that for me!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you were able to work through any issues you were initially having, and have been enjoying a seamless, reliable performance from your new Xbox Series X/S Controller! We're glad you've been pleased with your purchase. Thank you for taking a few minutes to share your experience! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    A great backup controller with a long cord!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XBox controller is a great replacement or backup controller. It works with PC's as well. The best feature is the included cord that is actually 9 feet long. Makes it really easy to use for playing games when you don't have batteries or going AFK. Highly recommended to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Microsoft - Xbox Wireless Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microsoft - Xbox Wireless Controller for Windows Devices, Xbox Series X, Xbox Series S, Xbox One + USB-C Cable - Carbon Black, the USB-C Cable added in did it for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plays good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new xbox controller because my last one broke, and I was very impressed with hoe this new one feels.Very smooth texture compared to the older controllers, and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Using to play games through Steam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son to use to play games through Steam on his pc. It seems to be a quality build (which you hope for due to the exorbitant price for game controllers) and my son has had no issues using it for its intended purpose. Nice that it came with a usb-c cable.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    cant beat the original xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for as long as I had it only developed stick drift issues a month before my geek squad waranty was up. that was lucky. better than any other xbox controller ive tried

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dopeness i can do everything with this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yep its a controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as a controller should. I'm only doing this review for a chance at a $400 gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for daily gamers with no dead battery woes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Xbox one and play Overwatch, which is pretty harsh on controllers. I have broken so many through regular use. So far, this controller has been very sturdy and I don't have to worry about changing the battery since I keep it plugged in. Highly recommend it for daily gamers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear your new Xbox Series X/S Controller has passed the stress test of your intense gaming sessions! Thank you for taking some time to share your experience with us, we really appreciate hearing from the community. We built your new controller with the daily gamer in mind, and appreciate your recommendation. We're proud of the sturdy, durable design and functionality of your device, and glad you are reaping all of the benefits!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Always the best!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, as always with official XBox! Wish the other colors also included a USB C cord, rather than just the controller. Newest model works the best, and is the easiest to hold, thus far! Still waiting on a “glow-in-the-dark” controller…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you want just a base model controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, connects to my pc no problem, and no lag input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition especially with the recharging wire so you can game uninterrupted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great controller. Works really well with my gaming laptop

    I would recommend this to a friend