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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1147 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quality, ease of use, and compatibility of the Xbox Wireless Controller. Many appreciate the included USB-C cable and the comfortable grip. Some customers have expressed concerns regarding battery life, while others have reported issues with stick drift. There were also a few complaints about the condition of the received controller and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,147 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works great on Windows 10.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for use with my Windows 10 gaming PC (don't judge me, one game recommended a controller). The controller is comfortable (not as much as the PS5 Dual Sense though) and Bluetooth pairing was straight forward as expected. The only downside is that it chews through AA batteries. I will be considering Microsoft's rechargeable battery, but I am disappointed that Microsoft didn't just charge $5-10 more and build it into the controller. Charging $25 for a rechargeable battery of that size seems like a cash grab.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 4 out of 5 stars

    One of the better PC controllers.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent controller, feels good. Best part it comes with USB C cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller replacement option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A controller and a charging cable. Noice! For the price, getting an extra USB C cable was nice, and having a controller without a drift problem was also nice. Good price for a controller (Definitely see whether you can get on sale..not worth full price)

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Xbox One controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves his new controller... it works great and doesnt have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controller works flawlessly and has held up over the years

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOOD PRICE AND QUALITY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item!! it was what i expected with good quality and excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Box was unopen and new. Controller feels great. Worked with my PC and Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, much better than the cheap clones on Amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Love it and works great. Nice replacement for a worn out one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no complaints at all. Best Buy shipped it next day too!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Nice Improvement on the Xbox One controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvements: - Not only did they finally get fix the d-pad, it now has inclined up edges on the d-pad that make it quicker to hit the directions. - There's now a nice textured gripping on the controller handles that used to be only on more expensive versions of the Xbone controller. - The Xbox One is forwards compatible so I can use it even now when the Xbox Series are impossible to find. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Love the extra cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and cable included. The canble makes it easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Great controller for you console, now for your PC!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This X-Box controller allows you to use the same controller that you've grown used to on your X-Box Gaming Console, but now you can use it wired or wireless (over Bluetooth or a plug-in USB transmitter sold separately). Not only that, but if you have any of the Microsoft Surface line of devices (I have a newer Surface Book laptop), you can connect automatically without even worrying about the "add new hardware wizard"

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on your new Xbox wireless controller! We hope you have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly as pictured and described in the ad. easy to order.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    good controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with my laptop I have a little stick drift but that's fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great and was on sale which is even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love xbox controller!! And best buy warranty is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Great Controller. Faster shipping than expected.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Microsoft - Controller for Xbox Series X|S, and Xbox One + USB-C® Cable so id have an extra cable because, at the time, it was the same cost as the black or white version of latest 1914 controller @ 59.99. These things are usually cheaper around the holidays, like 40-50 plus tax. Great controller at that price. Shipping was days faster than what was originally stated and was very happy about that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, my son love it! Early arrival and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for every gamer! Stick with the official brand for the best results!

    I would recommend this to a friend
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