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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 163 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 163 reviews
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. I wasn’t sure about them at first but after using them, they turned out to be really good for my gaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent when they work right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of these they should be top tier. Sometimes they static out of nowhere. I had connectivity issues a few times. But when they work…they work!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. Really is an upgrade from the previous generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heeeyyyy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should! My son enjoys it! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! Gaming is much better, the other headset I had would not lock out noise and these let you hear everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its okay but not for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, its ridiculous it doesnt come with a charging cord. But also I had to trade it in becuase it kept making a sharp noise randomly and the replacement does the same exact thing. I wish they sold the older model, it was so much better than this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Custer service, quality head phones, and all around happy experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gift for my grandson for a birthday he was so happy for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problem open box nothing wrong or no sr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek look sounds incredible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looks,sounds incredible,curious to see how they’ll hold up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friend loved it crystal clear mic great audio quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would Not Return Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I am writing this review is just to tell people to be careful ordering things online from Best Buy. I returned in perfect condition and within return date because mic wasn't as good as I’d hope but the biggest issue was they didn’t wana return my money back to the card and instead just gave me a gift card saying there was an issue on there end and nothing they can do about it. Spoke to a supervisor and even tho he said I followed the return policy there eas nothing they can do. Def won’t be buying anything online form them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mic is odd.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent pair, easy to use though have had some issues on certain games with the mic. Sometimes people can hear me clear other times itll sound like i am far away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming for the price and to start out with

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First i bought it online when it got home mic not even turn on so i decide go to a best buy store and replace it for the same one, the one they gave me, mic turns on, sounds awesome, but when i first try it my friends couldn’t hear me at all so i tried a different game and same problem in conclussion, i just got scammed twice by a big company. Never buying xbox headsets again from you guys. Thank you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset! The party chat and game volume slider makes it all worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t match!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox… what else is there to say? Microsoft to tie core!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox wireless gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent is good ,easy to use and play and listen

    I would recommend this to a friend
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