Customer Ratings & Reviews
- Model:
- TLL-00001
- |
- SKU:
- 6453204
Customer reviews
Rating 4.5 out of 5 stars with 3760 reviews
(3,760 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband for the new xbox series x. Easy set up and paired to the Xbox with absolute no problems. No feedback on the headset or echo. The only thing he doesn't like is how the mute button is on the back of the headset, otherwise it's a huge improvement from his turtle beach headset.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's great to hear that your husband is enjoying his new Xbox Wireless Headset! We're glad that it was easy to set up and start using, too. Thanks for sharing your thoughts and feedback; we hope he has a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Lovely sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound for racing games. There's no outside noise once you started to play.
I would recommend this to a friend- Cons mentioned:Connection
Rated 3 out of 5 stars
Better options out there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lose connection and crackle very often. I'm looking right at my XBOX 10 feet away and there's no way it should lose connection that often. Also, other's have a difficult time hearing me because of the short mic.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty impressed with microsofts headset option, my son loves it and really easy to use as well as connect and have an idea where the battery level is.
I would recommend this to a friendRated 1 out of 5 stars
Good Sound, VERY Cheap Plastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great while it lasts. A month after my warranty expired the plastic on the mic started falling apart. I don’t handle these poorly at all, I take good care of them. I’ve had some cheap headsets but nothing that falls to pieces like this one. Just lost the input speaker piece on the mic a month after the first piece popped off. If you want something cheap that will last a year (with light use) this is great. If you want something that will last, I wouldn’t recommend.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Works perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best head set for the price ! I love it ! The sound and bass is so nice and easy to adjust the volume of the game chat
I would recommend this to a friend Rated 5 out of 5 stars
Gold standard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These seem to be the best bang for your buck after a lot of research. The have decent sound and the mic works great. No feedback which is more than you can say for my jbl headset.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connection
Rated 3 out of 5 stars
Might want another one if they fix the disconnect
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an awesome headset whenever it would work, but it's plagued with many disconnect problems. There be times where the game or even just walking to another room it would completely disconnect, then I would have to resync to the console completely.Other than that the audio quality was excellent, I was able to hear even the smallest of sounds. But eventually I took it back to Best Buy to use the Geek squad replacement plan, it looks like they'll be out of stock for the foreseeable future.
I would recommend this to a friend Rated 3 out of 5 stars
Amazing sound, but mic/chat needs major improvemen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of these headsets are amazing. It was easy to connect to my series X as well. Light and comfortable, although the ear muffs are not changeable (stuck with sweat inducing pleather). However, one major issue is when I'm in a xbox party, everyone says that my voice sounds "tinny" and that my mic picks up every sound. I turned auto mute to high, but it has little effect. There is no included wind screen for the mic either. There is a mute led on the microphone, but the microphone "boom" is so short, that you can't see the light unless you angle the mic so it's pointed towards your eyes. I can deal with the led light issue, but the mic picking up every sound in my house is unacceptable. I had high hopes for this headset. Guess I'll go back to my hyperx's with the turtle beach adapter til I find a better headset.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that your new Xbox Wireless Headset hasn't met expectations. If you haven't done so already, we recommend making sure that the headset's firmware has been updated to the most recent version. Still experiencing issues? Contact our team at Xbox Support here: https://support.xbox.com/en-US/
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Great for my kids
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for our Xbox, my kids really enjoyed it and it was made durable
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best wireless headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset works and connects so easy. The volume and chat controls are built into the ear pieces and the sound quality is much better than I expected.
I would recommend this to a friend Rated 5 out of 5 stars
Multitalented headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset works perfectly with the Xbox series x, but struggles a little with PC without one of the dongles that Xbox discontinued.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
A great headset at a budget price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Official MS headset for Xbox. Very good sound and connects to the Xbox flawlessly. Comfortable for long play sessions and fits nice on larger heads too.
I would recommend this to a friend - Pros mentioned:Price
Rated 3 out of 5 stars
Great headset if you’re looking for affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic headset, works ok but controls are a bit hard to get used to. But it’s good for price and being wireless
I would recommend this to a friend Rated 5 out of 5 stars
Definitely Recommend for the features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is amazing for the price! Definitely recommend if your into the features (auto mute, able to connect to your Xbox and phone at the same time, game audio and party audio on the sides of the headset, volume on the other side of the headset) etc.
I would recommend this to a friendRated 5 out of 5 stars
Best Xbox Headset for Gaming
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for the xbox, best positioning audio for shooters like Call of Duty and Fortnite, excellent with details, no complaints at all!
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good and very comfortable. Hadn't bought a new headset in a while and looking 1. It had alot of good reviews.
I would recommend this to a friend Rated 4 out of 5 stars
Great Headset for $100
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these with the exception that I get some slight audio cut-out from time to time sitting about 8 feet away from the console. Fantastic headset, and it supports Dolby Atmos which adds flavor. The earcups being round instead of oval is a bit disappointing for average to large ears.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that you're enjoying your new Xbox Wireless Headset for the most part. If you're still experiencing an issue with audio cutouts, we first recommend making sure that the headset's firmware is updated to the most recent version. If that doesn't help, please troubleshoot the problem with our team at Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Regret buying it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend them given the price you pay. Had the turtle beach recon 200 prior to this, much better headphones for its price. The mute button doesn’t always work and it’s hard to tell when the unmute light is on the mic.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Easy to use and connect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite headsets to use for the Xbox and probably the only "true wireless" option for Xbox. The sound quality isn't that comparable to other headsets, but it's really convenient for me since it connects straight to the Xbox. No hassling with connecting other things.
I would recommend this to a friend












