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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3757 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,757 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works and connects so easy. The volume and chat controls are built into the ear pieces and the sound quality is much better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A great headset at a budget price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Official MS headset for Xbox. Very good sound and connects to the Xbox flawlessly. Comfortable for long play sessions and fits nice on larger heads too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Need to replace 6 month in

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great mic great but Not even a full 6 months and I now need to exchange them. Thank god for warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Like A Charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Headset works very well. I used the headset while gaming with my son and everything worked just as it should. The sync with my game worked just like it should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing sound, but mic/chat needs major improvemen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these headsets are amazing. It was easy to connect to my series X as well. Light and comfortable, although the ear muffs are not changeable (stuck with sweat inducing pleather). However, one major issue is when I'm in a xbox party, everyone says that my voice sounds "tinny" and that my mic picks up every sound. I turned auto mute to high, but it has little effect. There is no included wind screen for the mic either. There is a mute led on the microphone, but the microphone "boom" is so short, that you can't see the light unless you angle the mic so it's pointed towards your eyes. I can deal with the led light issue, but the mic picking up every sound in my house is unacceptable. I had high hopes for this headset. Guess I'll go back to my hyperx's with the turtle beach adapter til I find a better headset.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that your new Xbox Wireless Headset hasn't met expectations. If you haven't done so already, we recommend making sure that the headset's firmware has been updated to the most recent version. Still experiencing issues? Contact our team at Xbox Support here: https://support.xbox.com/en-US/

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now my go to headset, connects extremely easy to my Xbox and I wouldn’t use any other one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend for the features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing for the price! Definitely recommend if your into the features (auto mute, able to connect to your Xbox and phone at the same time, game audio and party audio on the sides of the headset, volume on the other side of the headset) etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than ridiculous $200+ headsets. No hassle set up and options make it highly ergonomic. Don't get drunk and break them like I did... xDDDDD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphone for the price. You can buy better but for the price these are very good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset for $100

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these with the exception that I get some slight audio cut-out from time to time sitting about 8 feet away from the console. Fantastic headset, and it supports Dolby Atmos which adds flavor. The earcups being round instead of oval is a bit disappointing for average to large ears.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Wireless Headset for the most part. If you're still experiencing an issue with audio cutouts, we first recommend making sure that the headset's firmware is updated to the most recent version. If that doesn't help, please troubleshoot the problem with our team at Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Headphones that keep breaking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones right here trying to break easy not Best Buy fault Xbox 360 need to get better plastic on the headband

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall have had for about a year now and still run like a champ

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Regret buying it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend them given the price you pay. Had the turtle beach recon 200 prior to this, much better headphones for its price. The mute button doesn’t always work and it’s hard to tell when the unmute light is on the mic.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox vibes

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid but you have to be pretty careful with them, I try to be safe with all my headphones but an accidental lay down and this lead to the road of their destruction! Besides that they are pretty solid headphones, one thing is people told me they could hear the mic click pretty loud when I’d go on mute, but aside from that solid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Closest to my PS5 headset and all I wanted. Not very loud but the sound level is just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Nice .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and connect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite headsets to use for the Xbox and probably the only "true wireless" option for Xbox. The sound quality isn't that comparable to other headsets, but it's really convenient for me since it connects straight to the Xbox. No hassling with connecting other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset for your Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset! Super easy to connect to your console and bluetooth devices. Also looks great as well! Very please with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it would get another one, but it would be nice if they had some thing a little bit smaller because some of us have smaller heads lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First headset I’ve bought and pleasantly surprised. Very comfortable to wear. Sounds great. Easy set up as well.

    I would recommend this to a friend