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Customer reviews

Rating 4.5 out of 5 stars with 3760 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,760 reviews
  • Rated 3 out of 5 stars

    Not the Windows 10 Headset You're Looking For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in the minority of owners looking for Windows 10 compatibility. They definitely fall flat, which was surprising given it's a Microsoft product being used on a Microsoft product. Bluetooth connectivity on PC only allows for use as headphones with no mic capabilities. USB connection is required to use as a full headset. I've read that an Xbox wireless adapter for Windows can help, so I'm ordering that to see. But, $25 extra to make a Microsoft product work on a Microsoft product is a bummer. Also, the instructions that come in the box are just pictures. You'll have to go to Xbox support for an actual instruction booklet. Would recommend to an Xbox owner but not a PC owner.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your feedback on your Xbox Wireless Headset and its compatibility with Windows 10 PC. We're sorry that it hasn't lived up to expectations. As you mention, pairing it with a Xbox Wireless Adapter for Windows 10 should offer a more robust wireless connection on PC, and we hope it works well for you.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, staff was extremely helpful, even though it was busy because of the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Even pairs with your phone at the same time as the xbox so you wont miss a call or text

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Collectible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have better headsets. But as a fan of Bethesda, their stories, and games. I bought it for collectability. And its not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are pretty good but the battery does not last as long as i like. overall really nice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Excellent Console Accessory

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Sony's equivalent in comfort and battery life, but the sound quality is good. Great value for the features, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very enjoyable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are full of features. Besides being very comfortable, the padded ear cuffs fit snugly and block out outside noise. The mic is clear with no ambient noise picked up. Highly recommend these for all uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the moeny also one of my favs about this one is that you can conect it to your phone and xbox at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Microsoft headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Sound quality is great, they’re not heavy on your ears. Very comfortable! I recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Head clouds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable lightweight headset. Loud and clear sound and mic. Easy pair to Windows Pc and Xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound but you have to take care of them

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones have a useful life of 1 to 2 years. Do not use them with wet hair. They absorb moisture and will come off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset that I have tried, beautiful and comfortable, I highly recommend them to everyone who is looking for some to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wireless Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headsets I have purchased for gaming. I have had the more expensive ones and you cannot compare. These have versatility and to top them off they are wireless. You can’t beat the price either. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset yet !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head sets for playing video game ls! Bought it as a gift for my husband and he loves it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for XBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go figure, a Microsoft product that works well with another Microsoft product. Bought it because I didn't want issues and none to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More collector bait

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And yet again im here for it. Microsoft’s woreless headset is great value for how much they cost and the themed design is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Headsets!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headsets for the price. Battery life is that great 6-7 hrs depending on how you setup but still would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset still works like new, and I didn't have to pay extra for fast delivery through best buy online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers. OK Microphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great headset. I love the two “wheels” for the volume adjustment. My only thing “complain” is that the microphone quality isn’t the BEST, very doable though. For $100? This is a must have for an xbox gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and cool they helped me out a lot when making a return!

    I would recommend this to a friend