Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $27.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 3758 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,758 reviews
  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was under the impression that Microsoft would be compatible with a pc. Not the case, they still work, but not the way that they are advertised. They sound like a walkie talkie on pc. Also a lil side note don’t but the elite Xbox controller! Waste of money and it has already started to have joystick drift after 5 months of use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there's an issue using your Xbox Wireless Headset with Windows 10 PC. If it doesn't offer the functionality you desire through Bluetooth, you may to get a Xbox Wireless Adapter for Windows 10. It replicates the Xbox console connection experience on your PC! For more troubleshooting help, please go here: https://support.xbox.com/en-US/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Ditch Turtle Beach

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sick of my Turtle Beach Gaming Headsets breaking after 1-2 years of use. Saw that the Microsoft Wireless Headset was similarly priced and had a sturdy "band" that is still plastic but seems to more sturdy. Audio quality and range is good. Would recommend highly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're not with the $100, audio isn't clear unless you have Atmos subscription.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Crap

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks to easily! Broke within the first 30 days of use. I do not recommend at all. This was an adult using these. We’ve had cheaper ones last a lot longer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Muddy garbage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a lot of headsets over the years both expensive and inexpensive. This headset is terrible. I have tried it with multiple devices as well as my Xbox. The sound is muddy the mic cuts out. You get digital garble and static most of the time. They really seem like a product you'd buy on Wish.com. Bad form Microsoft.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Find a better headset or get replacement plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im pretty disappointed with this product. Dropped connection regularly while playing game or listen to music.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    garbage

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst headset I've ever owned constantly cuts in n out also constantly keeps disconnecting n connecting over n over again buy any other headset over this n u will be happier the build controls n fell are fine but doesn't work as a headset so worthless

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Pair them with Bluetooth Source outside of your game and listen to two things at once if you want. Comparing to turtle beach wireless 1st gen. Night and day difference. They feel better, more comfortable, love the ergonomics. Wouldn’t change anything really.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Some current issues

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im getting dropped sound hopefully it will be fixed in an update. Otherwise I would of given it a 5 star simply for the value. The sound is good when you use the equalizer paired with dolby atmos whis is an additional $15.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    It Died just outside of warranty for no reason

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked just fine until they quit working just outside of the warranty. They were used gently, did not get heavy use and sustained zero damage. Then one day they simply died. I got them to randomly turn on about a month after, but that was the last they worked. The sound was good, but I feel I had a little more flexibility in isolating what I wanted to hear on a set of turtle beaches. I bought these due to a sound quality issue with that headset, but since these died right away, I’m back to my several year old, heavily used turtle beaches.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money my wired a10 sound better and the controls are confusing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with the performance given it’s manufacturer

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Horrible. Avoid. Not worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable on the top of the head. It has connection problems. When you turn it on the console freezes and shutdown. Doesn't happens all the time. Twice with in 3 days so far. I would have gotten something else. Too expensive for what it is.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Bad for handheld pc. (Steam deck and rog ally)

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible connection, connecting to a pc handheld device. Its best to stick to a cabled one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gave as a gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a gift. That is why I gave it an average score

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don’t even stay connected to my Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy these again. They don’t even stay connected to my Xbox and they are uncomfortable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These weren’t the most comfortable and didn’t last long

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft-Xbox Headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my son when he plays xbox one. Phenomenal audio performance for the price, and it can be completely customized to suit your listening preference. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Worthless for PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it works, but every few days it disconnects from my Xbox Wireless Adapater for PC When i try to re-connect it, it just sits there and scans and never connects Thing thing is a streaming pile of crap, do not buy for PC

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh, better than the Beach.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these a maybe 3 weeks now and I keep getting distortion. Other than that I love them. The sound quality is great. I don’t like the chat mixer also.

    I would recommend this to a friend