Customer Ratings & Reviews
- Model:
- TLL-00001
- |
- SKU:
- 6453204
Customer reviews
Rating 4.5 out of 5 stars with 3758 reviews
(3,758 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was under the impression that Microsoft would be compatible with a pc. Not the case, they still work, but not the way that they are advertised. They sound like a walkie talkie on pc. Also a lil side note don’t but the elite Xbox controller! Waste of money and it has already started to have joystick drift after 5 months of use.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue using your Xbox Wireless Headset with Windows 10 PC. If it doesn't offer the functionality you desire through Bluetooth, you may to get a Xbox Wireless Adapter for Windows 10. It replicates the Xbox console connection experience on your PC! For more troubleshooting help, please go here: https://support.xbox.com/en-US/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Ditch Turtle Beach
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sick of my Turtle Beach Gaming Headsets breaking after 1-2 years of use. Saw that the Microsoft Wireless Headset was similarly priced and had a sturdy "band" that is still plastic but seems to more sturdy. Audio quality and range is good. Would recommend highly.
I would recommend this to a friendRated 3 out of 5 stars
Not worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're not with the $100, audio isn't clear unless you have Atmos subscription.
No, I would not recommend this to a friendRated 2 out of 5 stars
Crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks to easily! Broke within the first 30 days of use. I do not recommend at all. This was an adult using these. We’ve had cheaper ones last a lot longer.
No, I would not recommend this to a friendRated 2 out of 5 stars
Muddy garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a lot of headsets over the years both expensive and inexpensive. This headset is terrible. I have tried it with multiple devices as well as my Xbox. The sound is muddy the mic cuts out. You get digital garble and static most of the time. They really seem like a product you'd buy on Wish.com. Bad form Microsoft.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there is an issue with your Xbox Wireless Headset. If you haven't already done so, we recommend updating the headset's firmware to the most recent version. If that doesn't help, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Connection
Rated 1 out of 5 stars
Find a better headset or get replacement plan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im pretty disappointed with this product. Dropped connection regularly while playing game or listen to music.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst headset I've ever owned constantly cuts in n out also constantly keeps disconnecting n connecting over n over again buy any other headset over this n u will be happier the build controls n fell are fine but doesn't work as a headset so worthless
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry there's an issue with the connection on your Xbox Wireless Headset. Our team at Xbox Support may be able to help! We recommend reaching out to them for assistance here: https://support.xbox.com/en-US/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Amazing value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Pair them with Bluetooth Source outside of your game and listen to two things at once if you want. Comparing to turtle beach wireless 1st gen. Night and day difference. They feel better, more comfortable, love the ergonomics. Wouldn’t change anything really.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Some current issues
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im getting dropped sound hopefully it will be fixed in an update. Otherwise I would of given it a 5 star simply for the value. The sound is good when you use the equalizer paired with dolby atmos whis is an additional $15.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
It Died just outside of warranty for no reason
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked just fine until they quit working just outside of the warranty. They were used gently, did not get heavy use and sustained zero damage. Then one day they simply died. I got them to randomly turn on about a month after, but that was the last they worked. The sound was good, but I feel I had a little more flexibility in isolating what I wanted to hear on a set of turtle beaches. I bought these due to a sound quality issue with that headset, but since these died right away, I’m back to my several year old, heavily used turtle beaches.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money my wired a10 sound better and the controls are confusing.
I would recommend this to a friendRated 3 out of 5 stars
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the performance given it’s manufacturer
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mike,
We're sorry there is an issue with your Xbox Wireless Headset. Our team at Xbox Support may be able to help! Please troubleshoot the problem with them here: https://support.xbox.com/en-US/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Connection
Rated 1 out of 5 stars
Horrible. Avoid. Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable on the top of the head. It has connection problems. When you turn it on the console freezes and shutdown. Doesn't happens all the time. Twice with in 3 days so far. I would have gotten something else. Too expensive for what it is.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there is an issue with your Xbox Wireless Headset. Our team at Xbox Support may be able to help. We recommend troubleshooting the problem with them here: https://support.xbox.com/en-US/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Connection
Rated 1 out of 5 stars
Bad for handheld pc. (Steam deck and rog ally)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible connection, connecting to a pc handheld device. Its best to stick to a cabled one.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Gave as a gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these as a gift. That is why I gave it an average score
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Don’t even stay connected to my Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy these again. They don’t even stay connected to my Xbox and they are uncomfortable
No, I would not recommend this to a friend Rated 3 out of 5 stars
Eh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These weren’t the most comfortable and didn’t last long
No, I would not recommend this to a friendRated 5 out of 5 stars
Microsoft-Xbox Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset for my son when he plays xbox one. Phenomenal audio performance for the price, and it can be completely customized to suit your listening preference. Highly recommend.
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Worthless for PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when it works, but every few days it disconnects from my Xbox Wireless Adapater for PC When i try to re-connect it, it just sits there and scans and never connects Thing thing is a streaming pile of crap, do not buy for PC
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Billy,
We're sorry that there's an issue with the connection to your Windows 10 PC. Our team at Xbox Support may be able to help. We recommend troubleshooting the problem with them here: https://support.xbox.com/en-US/help/hardware-network/accessories/setup-xbox-wireless-headset
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Meh, better than the Beach.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these a maybe 3 weeks now and I keep getting distortion. Other than that I love them. The sound quality is great. I don’t like the chat mixer also.
I would recommend this to a friend












