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Customer reviews

Rating 4.5 out of 5 stars with 3760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,760 reviews
  • Rated 2 out of 5 stars

    Didn't work with my pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never get the sound to work correctly on my pc. Loved how it looked though. Ended up having to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset for Series X|S

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a turtle beach and the sound kept getting distorted during gameplay on my X|S. For the same price I got this headset and it hasn’t disappointed. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also bought these for my fiance for christmas. Im excited for when he cant hear me because the boys are screaming in his headset lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for your xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a year ago and loved it. Great for gaming and multitasking. Loved it so much that i bought another one for my daughter

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Audio keeps cutting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this because the audio kept cutting every second on my PC, this was supposed to be an upgrade from my old Astro's A40 but apparently this are only good if you have a Series X/S console.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quit working

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for about 5 months then it stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very weak

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are pretty loud the mic has that annoying buzz. THE MAJOR FLAW IS HOW WEAK THEY ARE u drop it breaks u slam it onto grass not even that hard like barely it breaks even sitting on it breaks I got it returned and bought twice BROKE twice I’d recommend to make the mic better and make it stronger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Choppy, inconsistent audio quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is choppy and cuts in and out. Easy use and set up otherwise.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Poor connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset hoping it was great, even though I liked how the headset is designed, connection was my biggest flaw. The sound always cut, it's was so bad that i couldn't even game single player using the headphones, my router it's far away my phone always far cause i knew it uses Bluetooth and still had so many problems even the update didn't work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Ok but loses connection.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good geadset. When it connects it works well. Loses connection multiple times each gaming session.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome pair of headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally these were available to order again after being sold out for quite some time. Also love that they support Dolby Atmos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Ease of use is awesome and love that when your playing you can use it as headphones for your phone too. Microsoft did a good job on this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great but breaks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a month, then major issues made it unusable. This is an unfinished product. It has software and hardware issues. Don't buy. Wait a year until everything is ironed out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not too good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio cuts inn and out. Mic barely works, I’d say save your money and buy a different headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even know I needed a Xbox wireless headset until I use this one. It is amazing and the features are irreplaceable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way I don’t recommend this product. To much money and break easy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best headset I've had for xbox. Connect very easily and the features thats built into this headset is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great, until it died.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset worked great for almost 2 years, But it just died on me. Something that costs over 150$ shouldn’t die after 2 years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as reviewers say

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic quality is pretty bad and they aren’t very comfortable. They squeeze my head a lot and the padding isn’t very great. Also they randomly disconnect all the time and cutout often

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sami,

      Thank you for sharing your experience and feedback on your new Xbox Wireless Headset. We're sorry that it hasn't met expectations. If you're still having an issue with mic quality and disconnects, our team at Xbox Support may be able to help. We recommend troubleshooting the problems here: https://support.xbox.com/en-US/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox finest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this headset, one of the coolest features is that i can talk on my phone and get my gaming on at the same time

    I would recommend this to a friend