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Customer reviews

Rating 4.5 out of 5 stars with 3760 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,760 reviews
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the preset EQ settings and the customizable EQ setting

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Design flaw leads to microphone failure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are tons of reviews out there but I'll add mine too. Unfortunately I didn't;t read those reviews stating that the microphone will crack and break from gentle use. But here we are with a waste of $100. Microsoft won't help and needs a class action lawsuit over this design flaw.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headset, very easy to use. Very light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. I use it on both my Xbox and my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good while it lasted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was phenomenal while it worked. A little over a year later and it broke RIP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and does the job. Was very easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defintely worth thr money, works great and is first party

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray sound quality and battery life. My go to headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install. Headset doesnt last too long from charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, the sound is so crisp. I recommend to any gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no dislikes here just works like intended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headset review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset worked great for the first few days , then the game audio stopped working. The only thing that works now is the microphone. I've tried repairing it to the console. I have updated the headset, done a hard reset of the headset and console and nothing has worked. I usually love xbox products but this has been a waste of my money and time. Very desiponted.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We’re sorry that there’s an issue with your Xbox Wireless Headset. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, our team at Xbox Support can help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device i love the tecnologic i love best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. Had minkr issues adjusting the different volumes, but that was minor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for the family! Work great and as expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t be disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen(no pun intended) this headset is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Price

    Rated 5 out of 5 stars

    Great build quality at a fantastic price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features, full over ear cans with soft cushion, great sound. Ability to use additional Bluetooth source while gaming is sweet.. and for the price chefs kiss!. I jumped on getting this Starfield edition and the additional touches, start up and pair sounds are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset, must have!!! Get them before their gone!

    I would recommend this to a friend