Customer Ratings & Reviews
- Model:
- TLL-00001
- SKU:
- 6453204
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.
This summary was generated by AI based on customer reviews.
Wont go full vol on Series X. Total garbage.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Bought for my Series X and they wont even go half the volume. They work fine on my phone but i didnt buy them for my phone.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset microphone broke in 6 months with gentle use,
No, I would not recommend this to a friendNot good if you want to hear yourself… or hear any
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is okay, but it constantly disconnects (unusable) AND the personal audio monitoring doesn’t get loud enough to be useable.
No, I would not recommend this to a friendAudio signal issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful audio quality using the Xbox wireless adapter on a clean Windows 11 PC. Switches back to my Steelseries headset and audio issues disappeared.
No, I would not recommend this to a friendDisconnects
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnects for various reasons, battery life is no good, and the range is incredibly short.
No, I would not recommend this to a friendDont buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible headset. Simulated surround sound. Not dolby. Terrible distance. Bluetooth does not separate from game chat so everyone hears what you say.
No, I would not recommend this to a friendComplete trash
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated it so much the sound is like listening to a cheap pair of headphones bought form dollar tree straight trash look else where
No, I would not recommend this to a friendXbox could do better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume level is horrible. Plastic build is suspect. Surround sound feature is poor.
No, I would not recommend this to a friendNot impressed maybe a faulty set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not impressed. Everything sound digitized. Mic buzzed in party chat. Ears get really hot after 20 minutes. Plus Dolby Atmos which you're supposed to use it with is a subscription model.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nate,
We're sorry there's an issue with your Xbox Wireless Headset. Our team at Xbox Support may be able to help! Please troubleshoot the problems with them here: https://support.xbox.com/en-US/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset
Hope that helps,
Chuck
Xbox Customer Care
Bad microphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my son, but had to return them. There’s a common problem related to the mic. All of his friends told him he sounded muffled. The headset was exchanged for a different brand.
No, I would not recommend this to a friendNot as good as the PS5 PULSE 3D headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the PS5 PULSE 3D headset. Doesn’t sound as good, not as comfortable, and not as easy to use as the PS5 headset.
No, I would not recommend this to a friendDon’t get this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stoped working after a Month I dont recommend this headset it won’t turn on anymore but it will change
No, I would not recommend this to a friendTerrible. Mic housing broke after 3 months of use.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love these and I did right up until the mic broke and fell off after a few months. Dont waste your money.
No, I would not recommend this to a friendBroke in the first 10 minutes, won't turn on now
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to turn it on and pair it with several devices before it ceased to work. I can now no longer turn it on. This is the fastest I've ever had a new product break in my life. Nicely done!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry there's an issue with your new Xbox Wireless Headset. If you haven't done so already, we recommend exchanging it for a new one through Best Buy. If that's not possible, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Hope that helps,
Chuck
Xbox Customer Care
Fine for kids w/ out glasses and thats about it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was painful to wear, just too rigid and small. Do not purchase if you wear glasses it is not suitable for that. Other wise its great design beavle to control voice chat and game volume on one ear and master volume on the other. Microphone is super short and picks up more room noise than voice. It sets up easy with the xbox but you sjould spend the extra 50 bucks and get arctis 9x or turtle beach you wont regret it.
No, I would not recommend this to a friendTrash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just stopped work after 1 month straight trash not even worth the warranty
No, I would not recommend this to a friendDecent headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all it is a good head. The only downfall it isn't glasses friendly. I also had to return it because it decided to stop charging after 2 months of use.
I would recommend this to a friendNot worth buying
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor audio quality. Wish I could return them. I will keep using my old wired headset (steel series).
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Best Buy strikes again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I had to order this online from best buy in Florida which is fine so I get them and they didn't work I called the best buy and they told me that they would give me part of my money back and that they were sold out and I could not get another pair from them..... Now this being said I did get a pair NOT FROM BEST BUY and I enjoy them very much
I would recommend this to a friend Dissapointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after barely any use. Was great at first but I expected more out of a $100 headset
No, I would not recommend this to a friend