Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 3760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,760 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best for ease of use

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and the design is on point. Only gripe is after awhile of use the microphone has a hairline crack.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Xbox Wireless Headset for the win!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Xbox Wireless headphones are very comfortable, easy to sync with the system and have excellent sound. They are pretty close to a premium gaming headphone set without the cost of the well known gaming headsets. I was set-up and using them in minutes and haven't had a single problem. Great for late night gaming and not disturbing everyone else. highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    So good I bought two!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my Series X to move beyond my old stereo Turtle Beach wireless headset from the XBOX 360 era. Once you balance them out with the equalizer they are fantastic. Bluetooth to listen to music from your phone or take calls is great as well. Only a couple of times they lost connection or hiccuped for a few seconds but have been very stable overall. Liked these so much I got another pair for my One X my kids play on. Again a great first product from XBOX for the price class. Punches above it's weight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Súper headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible headphones I was a little scared because when I bought was not review in any place so a try many headphones at the store so I can have a idea, when this arrives to my house and I try the first look at he design is beautiful, really easy to pair with your Xbox and the sound is something perfect very recomendable, the mic is not the best but I don’t have nothing to complain really

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    now i can hear better

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm a PC and Xbox series S gamer. i use it on both PC and Xbox at the same time. i can now hear better. using a dial to adjust volume is better than other headsets that uses up and down buttons. sometimes you don't even know what you're pressing. now it's an easy access to adjust volume. adjusting game sounds also uses a dial which is even more better. buy it, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and excellent sound quality through the ear cuffs. The ability to turn up or down the chat volume is very handy in certain games. Would definitely recommend this set.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Xbox headset, punching above its weightclass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox wireless headset is a masterclass, in how to provide an easy to use, quality, affordable item to all Xbox gamers. The battery life is amazing, the software is frequently updated, the settings are verbose and the quality is what you would expect from a headset twice the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe these headphones are only $100. The sound is amazing with great base, the mic is clear, and they are comfy. Although I like the standard settings, the EQ is nice for those who want to customize their sound. My favorite feature of this headset is the ability to connect to multiple devices. I can listen to music from my phone or talk on discord while listening to my xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Checks all the boxes

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite Xbox-related purchases this year. This is the headset I've been waiting for (bye-bye Turtle beach) and the low price is just the cherry on top of this headset. The sound is great - controlling the blend with game and chat is easy. Get one. You won't regret it. (FYI...I still miss my little earbud headset from the 360!)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Great until it stopped working

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality of these headsets is wonderful. The sound is great, they're very comfortable, and they do everything they're supposed to *when they are working. The problem is that Microsoft doesn't seem to have worked out the software side of things yet. After the most recently XSX update, my headset is disconnecting every 30-60 seconds for at least a few seconds. Every 10 or 15 times this happens, it simply doesn't reconnect. I have updated the software for the headset itself but it didn't resolve any issues. I would highly recommend waiting until these issues get worked out (we're 6 months in and these issues have only gotten worse) or finding a more reliable product. From what I've been able to find, this is both a headset issue AND a Series console issue, so I would recommend going with something with a 2.4Ghz USB transmitter designed for Xbox.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really nice for an affordable wireless headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! I might like these more than the PS5 ones. I like the volume dial being a twist on the ear cup, i didnt know it was going to be that way and it was a welcome surprise. I've played a couple games of MLB The Show 21 with my friend too and he said the mic sounded good on his end.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Honest review

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, there are incredible. Little bass heavy, but that can easy managed in the xbox EQ settings - the EQ settings carry over for PC use as well. My only complaints are the lack of the ability to turn the ear cuffs, and the comfort isn’t the greatest…. but for 100$? Can’t beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from the Rig 800lx to these when my pair went out. The sound quality is great, I actually prefer the dials to change game/chat volume much more the slide style button on the rigs. Only downside I find is the ear pieces get fairly warm after a short gaming session, the material used isn’t as breathable and nice as the rig. Would have been happy to pay $30-$50 more.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    It hugs my giant head nicely

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Product got it on Day 1 and they havent come off, For the price you cant beat the quality and it sits comfortably on my Giant head. Another plus is how effortlessly it can go from a gaming headset to a headset i can use to answer calls. Now my wife doesnt need to yell to get my attention just call me and i cant answer the call on my headset no more missed calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound like they cost more than they do.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last two headsets I purchased for gaming that I truly enjoyed came in at $50-$100 higher than these - I purchased these pretty much out of curiosity - a sub-$100 headset my expectations were at my experience with other sub-$100 headsets. I preordered these when they were announced and patiently waited. These were an unexpected surprise and very quickly became my default headset! There are worse ways to spend $99. The sound quality is incredibly good as are the controls. The build quality is solid, especially for the price point. They don't feel cheap but they could benefit from some premium materials. They are a nice weight. For the price you can't beat these. I do have three things that I would change about them - 1 - the cups are shallow, they could be a little deeper. 2 - the mic boom is too short. 3 - the controls are the outer disc, love the controls, hate that every time I put the headset on I have to make a note not to pull from them as they flex. This is just how I have put on a headset and headphones for years - I have no idea if this would be a weak spot or if the XBOX team took this into account but when I put these on the way I normally put on a headset I get some flex from the control dials. A bonus tip - order a USB C cable with a magnetic connector. It makes charging much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I'm satisfied overall. 4/5

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm happy with the headset. I mainly bought it for the intuitive controls, like the volume wheel. It's so easy to use without trying to figure out where the volume controls are when not looking. The sound quality was decent but better once I activated Dolby Atmos, though, I didn't realize that I had to purchase a one-time fee to use it. 4/5 Rating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pretty good headset

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, mostly use for Xbox X gaming and had no issues connecting wirelessly to console. Uses usb c as charging and battery life is okay, lasted about 12-14 hours after being fully charged. Sound and mic quality is great with game/chat adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A fantastic buy! Definitely worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, sound quality is fantastic. The dials on the side offer a wide range of on the fly customization without having to open a settings menu. The design is beautiful and fits the game really well. Overall a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Microsoft Wireless Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset available for the price. The sound can be adjusted for optimal performance, and the headset communicates directly to your Xbox wirelessly as well as bluetooth to your phone at the same time. All of these features for $100.00. Point blank the closest headset that has similar option is $200.00. Save the $100.00 and purchase a few more games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have for Series X Owners

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend for Series X owners. For $100 dollars the sound quality is great especially bass. The frequencies are customizable which is a huge plus, and the ear cup controls for volume (right ear cup) as well as game/audio (left ear cup) are easy to identify and use.

    I would recommend this to a friend