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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3760 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,760 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this headset. It is comfortable, synced seamlessly with the X series, and hasn't come close to running out of battery life

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great value and sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, the headset works well. Sound is superb after you upgrade to Dolby Atmos (extra 15 bucks). At this pricepoint, thia product is tough to beat. If you need something more universally compatible, go for the Steel Series Arctis 1 for a similar price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My experience after 3 years with these.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this for 3 years, the sound quality is great. Ability to control party chat and game chat from one dial and total volume on the other, is fantastic. Battery life not so much. After the first year there is about a 5 hour degredation. The headset now 3 years and after a full charge now only last about 6 or 7 hours. Additionally is the ear muffs. The pleather ones that are on there are not the best. Plus after about 3 years of use they start breaking. The good thing though is there are replacements/upgrades like cooling gel pads you can swap these out for that feel so much better. For the price these are the headphones to get.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset the sound is outstanding I would recommend for gaming or PC. These things work great good balance to them good bass to them best headset I’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Worth well more then $100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the headset to get. Loud robust sound when using atmos. I do find the mixer and volume control to not be very precise, but a big deal. These are pretty comfortable due to their light weight. Battery life is more then enough for a casual gamer. They'll easily last a full day of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a quality feel. Connects easily to the Xbox X. Fits comfortably. Sound is clear and defined. Controls are easy to access and use. Great headset at a reasonable price point.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headset for Xbox.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There might be better sounding headsets but I don't believe any of them use Microsoft's proprietary connection. On top of that I can also use Bluetooth to connect to my phone and use teams at the same time that I game. Not ideal for working ha. But still fun!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steven,

      We're excited to hear you are enjoying the flexibility and performance of your new Xbox Wireless Headset! We've designed your new device to host a seamless connectivity, and a sound you can get excited about. We're thrilled you have found it to suit your needs! Thank you for sharing your feedback, we appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Xbox brand, does have an upside and downside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for what it needs to be used for, nice feel, comfortable, MS brand. Easy to connect doesn’t require a dongle/USB to be inserted into the console unlike the PS headset allowing you to have all USB ports as needed. The one bonus it comes with is if you purchase it before 9/30/21 you’ll get Dobly Atoms free for 6mths. The downside here is it’s functionality, with my PS5/PS4 headset you turn it on and it connects to the console and turns old the game sound to the TV. With the Xbox wireless headset you need to go to settings and adjust the settings as it will still play the game sound via the TV & the headset. And when you turn off the headset you have to go back to settings to allow the volume to come out of the TV again. If you only want to play via headset then it will be right up your ally. I usually tend to use mine for multiplayer gaming or at night when my family is in bed and don’t want to wake up the wife and kids in the early AM. Kind of allow a build up of sweat too!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Russ,

      Thanks for sharing your experience and feedback with your Xbox Wireless Headset. We're glad that it was easy to set up and start using, and that you're enjoying its comfortable feel. We hope you have fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Sounds great and is super comfortable. Wish the battery lasted a bit longer, and would sacrifice the price for a larger battery

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Best $99 wireless headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headset out there for the price. It has a separate eq that you can customize to your liking and the fact that it’s bluetooth makes it even better because you can use it with your phone as well. I highly recommend this product because for $99, it can’t be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great find!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and overall very cool design. If you have the chance to get a pair of these I don’t think you would be sorry. Warning though the ear covers aren’t as big as they seem but as someone over 6 foot I still find them comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great but doesnt have a reciver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects to the xbox super easily, but if you think that it comes with a reciver to connect u to your computer then you are wrong. Comfortable and sounds great othwr than that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Microsoft needs a fix for this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good the control of the volum works great but the problem is that it disconnects to much it will work then you hear nothing and have to turn it on off and on again. I just hope Microsoft has a update for this coming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy I bought them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset, it feels very nice and comfortable with a sturdy build and functional controls, The sound is great and they can get loud and punchy... I’ve played some COD and Borderlands 3 so far and not were great haven’t used them for anything outside of gaming yet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for collecting or use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome headset. I bought it for collecting purpose only, but I went ahead and tried them out. They are comfortable, well made and the mic is spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Series x headset opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset have a lot of features to it. You can have it linked to your phone and the Xbox at the same time where you can listen to music from the phone of answer calls while also receiving the audio from the game. The sound quality gets a 8/10 just because the mids aren’t as clear but there’s a Dolby atmos app you can use to tweak the sound quality to however you want it. The volume gets a 8.5/10. It could be louder. I hadn’t had the chance to test out the mic which has auto noise cancellation when not speaking. You can also adjust the sensitivity of the noise cancellation to the loudness of your room. The controls on the headset are easy to use and very simple compared to the ps5 3D pulse headset which is kinda confusing to me since I don’t use it on a daily. But overall I’d give this headset a 9.0/10. The reason why is because the price of the headset is cheap for so many features, the build quality is amazing and won’t hurt your ears over time and the simplicity.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Perkins,

      Thank you for sharing your feedback about your new Xbox Wireless Headset. We're glad that you're enjoying its value and sound quality for the most part. We hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Microsoft Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sync very quickly with Xbox. I like the way they automatically turn off with the Xbox just like controllers. Audio is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Simple and Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for grandson who breaks every corded pair. These are simple for him to understand and use. Sound great, good price for wireless rig.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good mutli source function and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfort. Solid battery life. Poor design with boom microphone. Can game and take cell phone calls/listen to bluetooth at same time from 2 different sources. No USB dongle.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Surpasses PS4 Gold Headset in every way.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound and easy to have both phone and console hooked up at once. The adjustment knobs for volume and voice / game audio balance are very convenient. Comparing it to the PS4 Sony gold headset, this headset blows it away in every category. Very comfortable.

    I would recommend this to a friend