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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3760 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,760 reviews
  • Rated 5 out of 5 stars

    Bought two!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. I love being able to adjust in game and Discord volumes. I bought one for myself a year ago and recently a second for a friend of mine because I knew he’d enjoy it. Lets just say I was right.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Long battery life. Easy to hear whats outside of the headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Good, not better than OG Xbox headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good, sound was really good. Mic wasn’t great and 1 year 4 months later it won’t recharge. I bout the Best Buy geek squad protection, but it must have only been a year protection because it says expired. The knob you use to turn volume up and down doesn’t always follow the twist of the dial either. Constantly disconnected during game play.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love ‘em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price-Quality headphone's. Way easy to use on my XBox

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great headphones for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, convenient design. The biggest win is you can toggle between other Bluetooth devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best value headphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value headphones ever with great sound. Very comfortable and great with your cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bill Gates is my new dad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Absolutely amazing. Sound quality is fantastic. My dad is fantastic. Everything in my life got better when I bought these. I have more friends. Pizza is more delicious. I dont know how but Bill Gates leaves me motivational cards in the mail.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Value, Great Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    @$100.00 you aren't getting the quality of say that of Sennheiser, or Klipsch, but the synchronicity of the headset, it's QoL convenient features, battery life, and overall ease of use make this a highly competitive headset. Ears get tired after a few hours of use, but overall rather comfortable. Another great addition is Dolby Atmos capability.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your thoughts about your new Xbox Wireless Headset. We're delighted that you're enjoying its overall sound quality and other features for the price. We hope you continue to have fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds perfect, the connection is not lost and they are still comfortable, I like it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headset. Sounds great. Love the design to change the sound between game and chat

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great all around headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming headset great sound easy to connect and custom the EQ settings pads can be replaced can connect to a phone with Bluetooth and game while listening to music or taking a call . Only complaint is the battery life could be better and when you use Bluetooth it’s worse. Wish Sony pulse headset was as nice as these or a pair that worked on both consoles so I don’t have to buy 2

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great wiress headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! I just made the transition from a wired to wireless headset and I love this one. Super comfy and great audio quality. I love that it connects easily to xbox and then is useable by anyone that plays. My one complaint is that the mic doesn’t go in front of your mouth and tends pick up a lot of background noise unless you turn the filter settings to high and then your voice sometimes doesn’t get detected.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Really good balanced headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset at the price. Better than the turtle beaches at the same price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great sound, New product issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game volume is good, crisp with the Dolby atmos, and a few tweaks to your specifications. Great sounding headset. Battery life is good. game chat and game volume mixer needs a few tweaks but nothing to complain about, quality of the headset feels good. My only issue was that my headset just completely died. After a week, it didn't want to turn on. I totally get its a new product, there will be problems. Sent it back to Microsoft for an exchange.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Freddie,

      We're sorry that there was an issue with your new Xbox wireless headset. Thank you for your patience as our team resolves the problem.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset and the perfect companion for Xbox Series X/S especially if you game chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Xbox Wireless Headset - Worth the buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I like how the volume knob is built into the design. To be on the safe side I bought the Longest Extended Warranty. Most items you buy you get an automatic guaranteed year on it, but on the headphones, they only give you two months.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat it for the money. While not a high hour gamer I find the sound, clarity and fit very good. The set-up and ease of use are excellent. I really like the volume control - no fumbling for some small adjustment nob.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife again. she had one when she first got her Xbox Series X and didn't like it and the sound quality was horrible. This time she loves it so they must have fixed the issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ample sound quality and easy pairing. A few connection hiccups, likely to be fixed by a software patch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, solid headset that gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am somewhat into headphones, I wouldn't consider myself a full blown audiophile but for reference I own a pair of Sennheiser HD598's and a schiit amp and dac. These won't beat open back headphones or any closed back headphones from a company like Beyerdynamic but hey for $100? They sound good for the price, have a mic, and seamlessly work on the xbox AND my wireless dongle I have for my computer. Don't expect to be blown away

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jake,

      Thanks for sharing your thoughts and feedback on your Xbox Wireless Headset. We're glad that you're enjoying its overall sound quality and value price. We hope you have fun using it to play games.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft