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Customer reviews

Rating 4.5 out of 5 stars with 3760 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,760 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound very comfortable, love the style and ease of use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Strolla,

      It's great to hear that you're enjoying the comfortable fit and sound quality of your new Xbox Wireless Headset. Thanks for sharing your thoughts; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    4.5/5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, took a while to get use to compared to my turtle beaches but I like the tuning more than turtle beaches. Wish the talk back went higher.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    You'll love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the wired and wireless headset. And they work amazingly. The only difference is that i can walk to the refrigerator without havingnto walk with my whole set up. And plus, it fits around my ears!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great they feel very comfortable with amazing charge time. Wish the sound could’ve been a bit louder but other than that these are great headsets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great for PC gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking a star off and returning. Overall: Style is great, ergonomics is great, and solid game sound performance so far. I purchased these to use them specifically for Windows 10 for gaming and discord as it has bluetooth support. Unfortunately, it doesn't do well with Windows 10 enough for me to justify keeping them. It doesn't work with discord while gaming on the same computer with only chat audio and the stereo audio due to the codecs required for most headsets. In phones, this isn't normally a problem, but using discord while gaming on a PC, you lose the stereo quality and it will be the low quality of Hands-Free. Some initial thoughts and cons: Mic is a little shorter for my liking. Overall comfort was good on the ear side, but I did find it painful on top of the head. It wasn't too comfy for my head. My head is small and even so, it felt too tight at the top. I think it's a little too firm on the band. I'm sure this headset will be perfect for purely xbox players and using their phone. But I was focused on a Windows 10 headset as it is Microsoft. Will be picking up a different headset purely meant for gaming/discord. For $99 overall for the targeted market Can't beat it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kazuto,

      Thank you for sharing your thoughts and feedback on Xbox Wireless Headset. We're sorry it didn't quite fit your needs for gaming on Windows 10 PC. One solution is to get a Xbox Wireless Adapter for Windows 10 PC which will offer a comparable experience to using the headset with a Xbox console. For more information, please go here: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Once you adjusted the EQ settings in the Configuration app and in the Dolby Access app, the sound is very good. Love the easy to use controls (turning the big dials on the headset to adjust the chat mix and volume). MS is continuing to improve the mic monitoring. Best value for $100.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool start up/shut off sound ques. Customizable through the accessories app. Mic is okay, but not the best. Able to connect to Xbox and phone/pc simultaneously, very convienent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality at a reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good value headset for your Xbox consoles. Sound quality is strong; ease of use & setup is good. Super easy to use w/ dials on each ear for volume & game volume / chat volume. Not particularly the best choice if you intend on using this across multiples platforms (doesn’t play nicely w/ PS4)

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Decent Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset does its job, it struggles with some connectivity issues and sometimes gets frozen so I have to reset it, but overall it seems to perform to what it advertises.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Best wireless gaming headset I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've struggled to find a good wireless headset for the Xbox. I've tried Turtle Beach headsets and they just kept breaking and didn't keep a good connection. This headset keeps a perfect connection and allows you to connect to your phone. I was able to chat on discord on my phone and play games at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Wa wa we wa!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset,comfortable, has Bluetooth. For under 100 is what I got mine for. Best bang for my buck for my son's headset with a two year warranty.. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Just Connect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, direct pairing, Xbox brand... so far good quality, This is our second pair, the first had issues with sound and mic quality. Perhaps this is a newer gen, time will tell! Comfortable on ears.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good when it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love these headsets but they constantly disconnects. All wireless headsets have this issue, just read any of the negative reviews. They don't have anymore in stock so I had to return them and purchase a different headset. I may try these at a later date.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Just Amazing!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset 5 stars packaging 4 stars. Headset is loud!! I have a hearing problem but not with these headsets I love bass on my headphones I keep bass boost off yeah the bass is that good. They are so loud I can't even keep them at 100% volume. I have tried Many Many headsets they don't even come close to these beauty's. They are comfortable too. Don't hesitate buy them. So the package didn't come with a charger when it's supposed to. Reason for 4 stars. But I have many Type C charger's. I have a loud family with the microphone auto mute set to medium they don't pick up the loud background.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10 Phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first wireless headset and i love it. Theres no issues with the sound being off and the start up/shut off noises are a neat touch. I love how easy it is to adjust the sound mid-game

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xbox headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best gaming headsets I’ve ever bought

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones every time I play with my buddies. They work really well with the Xbox system and they’re decently affordable and sound good for their price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connects to my Xbox Series X console. Sounds great and the microphone works great. Also charges with a USB-C cable so we can use the same charging cables with our other phones.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many headsets over the years for both my Xbox consoles and my pc. This one takes the cake! It was fairly priced and has all the features I was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset hands down.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is unreal, the whole side turns for volume control making it beyond easy to use, no more searching for a little know and not knowing which one your adjusting. Best headset on the market. Only complaint is the noise cancellation works so well my son is always yelling because he can’t hear himself!!!

    I would recommend this to a friend