Customers regard the Triflex HX1 Graphite Grey favorably for its ease of use, powerful suction, and relatively quiet operation. Many appreciate its lightweight design, making it easy to maneuver. However, a common concern is the battery life, which some users find insufficient for larger cleaning tasks. The vacuum's performance on various floor types is also a point of discussion.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
Pros mentioned:
Power, Weight
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Excellent light weight vacuum
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great vacuum. Has great power and amazed what it picks up that you don't see..weight isn't heavy,it is now my wife's favorite vacuum..I use on hard wood and tile floor with some area rugs..you don't need to put it past power level 1 to pick up dirt on hard wood floors..if you use on carpet,put on level 2..battery will last depending how you use it.if use on level 1 and on hardwood floor,it will last lot longer than on carpet at level 2 or 3 . I have been able to clean a 2200 sq ft house on 1 charge .. Like also that you can quickly change the configuration to full stick vacuum to a portable vacuum. ..I recommend
I would recommend this to a friend
Pros mentioned:
Noise level, Power, Weight
Cons mentioned:
Battery life
Rated 5 out of 5 stars
This is real innovation
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros: Configures as a stick vacuum, stand by itself upright for hard floors, carpets and under things and as a handheld for blinds, couches, table tops etc. Suction power on low, brush strength, low noise even on turbo, maneuverability and wrist feel/weight. Catch can removal is super simple.
Cons: Not a whole house vacuum (but you know this already in that you could but it's more like a room/corner/hard floor/etc supplemental). Supplemental because battery life and size of catch can which technically is not a con if you already understand that when using the unit. Catch can release of dirt in to trash can be a tad involved until you get the hang of it. Configuring for different scenarios takes some time getting used to as the pieces snap together really well and, well, need to be pulled apart with a bit of finesse until you get the hang of it.
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This vacuum is awesome and I mean awesome. I have a Dyson 1st generation animal and it cleans everything very well but it is 20 pounds and lugging 20 pounds around the house to get behind the couch, bed, clean the blinds sucks most time. I've accomplished this for 10 years without issue but now I'm in need of something a bit more accommodating. I did try every Dyson stick vacuum BB had and almost bought the v11 outsize. What kept me from that was the trigger needing to be held the whole time, the weight at the wrist and the fact that Dyson has 4 or 5 versions of the same exact vacuum with incremental improvements either in suction or catch can, I found the v11 outsize to be too large, did not have a hard floor attachment and the v10/v8 was over my price point and in seeing them and testing them they really didn't do anything for me at those price points. I use my Animal for the high pile areas and I am finding the Miele is quickly becoming my go to for everything else.
I picked up an extra battery but I did NOT buy the extra cradle since that is $238 if you call in to buy it and have it shipped. That is ridic to me and since I have already needed a second battery since the use of this vacuum has increased, I just charge it separately after no big deal.
The filter inside pull out very easily but you are going to have to knock it against a can to get that fine dust out. That is annoying but I do not know of ANY bag-less solution that does this well. You can discard the contents easily but that fine dust filter needs a good knock or since it's small it's going to fill if you are not on top of that.
This cleans hard floors exceptionally well. I am not the guy who drops whole bowls of cereal on the floor I then need to vacuum up but I do have dogs and this base model is amazing at getting everything. BTW even the top top model is the same as the base. What differs is the attachments and whether or not you get the extra battery and charging cradle. If you want those things buy the top model. I just needed the extra battery which was a $150 add and you have to go to the Miele website to get all that stuff.
Only had it a week but already used it more than my Dyson since its so versatile and always ready to go no matter what I needed it for. Very very happy and the quality of the materials are well made!
I would recommend this to a friend
Pros mentioned:
Ease of use, Noise level, Power
Rated 5 out of 5 stars
Great value
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have owned 4 Dyson cordless vacuums. They all broke within a year. After the last one broke at 15 months I decided to give this a try. I love the flexibility of it. It is pretty powerful also. We have this and a Miele CX1 turbo. Throughout the week we use this to clean up everything and use the plug in once a week or once every other week to do the carpets. Compared to the Dyson, it is quieter, cleans just as well, and as of now seems to be more reliable. Not to mention cheaper. My only issue with the vacuum compared to the Dyson is that it is not as easy to empty the canister. Other than that I would never buy a Dyson again.
I would recommend this to a friend
Pros mentioned:
Weight
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Great but pricey
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item is lightweight and works quite well. I use it to vacuum a two story 2500 square foot house. On the number 2 power setting, I am able to vacuum one floor until the power runs out. I then have to recharge for 3-4 hours and then vacuum the other floor. This works out fine for me. Really ergonomic and feels fine when operational. Picks up plenty of dust and material as can be clearly seen in the dustbin. The only reason I don’t give it full 5 stars is because it is very pricey. If the price were lower by about $150 then it would get 5 stars.
I would recommend this to a friend
Pros mentioned:
Ease of use, Power
Rated 5 out of 5 stars
Just fantastic!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to put together. Way more powerful than a certain other high-end cordless so it cleans incredibly well. Super easy to clean and keep clean - no washing filters! Just love it. Miele is a very trustworthy brand.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
My new brand of vacuum
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new vacuum! So easy to maneuver and quick to pick up. It is very convenient to just take from the base on the wall and not bothered by all the cord. It is also easy to change from one station to the other, once you get the hang of it, you will change it in a jiff. I get to do the living room, kitchen, nook, dining, one small hall & long hall on the # 1 run. Once I finish I put it back on its base and charge it to be ready for next time. You will love it!
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Useful
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lightweight simple to use, low battery life, hard to clean the bagless.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Great stick vac
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great stick vac. Plenty of suction without being too loud. Gets deeper into the carpet than I expected. The ability to reconfigure to a hand vac is nice since you don't need a separate hand vac. We have this on our boat to save space. We have 2 hairy dogs, and this vac works fine. Not sure the extra cost of the pet version would be worth it. Would buy again.
BTW, no stores ever seemed to offer a discount on Miele. However, Best Buy allowed me to use my 10% birthday coupon, which is a big savings on a $500 vacuum! Thanks BB!
I would recommend this to a friend
Pros mentioned:
Ease of use, Weight
Rated 5 out of 5 stars
BEST Stick VACUUM ! 5 + STARS
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the NICEST and BEST Stick Vacuum I have ever owned, and I have have many. I heard Miele was the BEST and I have to agree!
Lightweight, long battery life, great suction, flex-ability. Honestly this totally deserves 6 STARS!
I would recommend this to a friend
Rated 5 out of 5 stars
Worth the price
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very versitile. I’ve used it for carpet, hardwood floor and tight corners. The portability and disassembly makes it easy for storage even without the wall mount
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
good but could be great.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good but battery doesn't last long if you have it on 3- full power. Otherwise i love it. If they fixed the battery lasting issue be awesome.
I would recommend this to a friend
Rated 2 out of 5 stars
Regrets on this purchase
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy! Rotor burned out within 3 months and believe me, I do not vacuum that often! Manufacturer said I need to clean the roller brushes after every use (it is not simple to do, as the brushes unsnap from the side near the floor, slide out, then clean, then replace). Never had to do this with Dyson, nor Hoover. Also, not cleaning the roller is considered neglect therefore not covered under warranty. Too finicky for me! Sad that I gave away my Dyson when I purchased what I thought was an upgrade.
No, I would not recommend this to a friend
Pros mentioned:
Power
Rated 3 out of 5 stars
Too heavy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While the power of the vacuum was very good the negatives outweighed the positives for me. For me a cordless vacuum is about efficiency, power, and a lightweight feel. This vacuum was too heavy for me for a cordless vacuum. Moving the motor down low helped but still a heavy vacuum especially compared to the Dyson. Emptying the canister isn’t as simple as you’d hope for a cordless vacuum either. I returned the vacuum for a Dyson which suits my needs better.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Wow
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product I really like this brand. So easy to buy through Bestbuy website and nice returns if not happy
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Miele vacuum
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Vacuum picks up well. Easy to use, good suction, simple to empty.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Choice For Small Home Upkeep
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well-made & easy to use, especially in tight places. My spouse loves his new toy, so that's always a good thing! Expensive but good value.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Not a 5 star
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks good,nice design,little heavy,but the battery doesn't last like the description said onto the market place.
It drain fast ,if u have a big apartment or house to vacuum inside,just forget about it.
Is not quiet as the Miele with cord who's plug in ..
No, I would not recommend this to a friend
Pros mentioned:
Power
Rated 5 out of 5 stars
Great cordless vacuum
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Want to make vacuuming fun and less painful? Buy this. It’s fantastic! Great suction power. Great maneuvering. Great battery life. If you’re not going to guy a Miele with a cord, buy this one.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very versatile and surprisingly quieter than I expected. Reviews state that it is heavy but I do not notice a difference.
I would recommend this to a friend
Rated 1 out of 5 stars
Terrible Vacuum
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought Miele clothes washer and dryer, their top models, and I absolutely love them. I had a Dyson and figured I would upgrade to their cordless Miele vacuum - assuming it would be Miele quality. It’s not. It’s a crappy vacuum that just smears lint and dust around on carpet - it cannot clean carpet at all. It’s suction power is sooooo weak. It barely works on hardwoods as well, it just pushes dirt around. It’s a joke. I gave my Dyson to my mom and now I have to buy a new Dyson for myself. The Miele is sooooo weak compared to my old Dyson Ball. This product is terrible. I can’t believe how bad it is. I did a ton of research and it got good reviews but it is absolutely horrible. Miele should be ashamed. I was planning on upgrading my kitchen with all Miele appliances - but forget that.