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Customer reviews

Rating 3.9 out of 5 stars with 95 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are satisfied with the Ibuki 2.0 Smart Air Purifier, particularly its air purification performance, as users report they can breathe cleaner air. The quiet operation of the air purifier is also a highlight for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 95 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works awesome. my family really needed this with all the allergies

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and pretty small for the power it has. I like the multiple settings it has.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t notice any improvements in the air quality. The app is not working properly. Device itself is pretty noisy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Designed for looks not fuction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was unusable due to the app not working. Basically you try to add this product to the app and it appears for a moment before it disappears. Then nothing. On top of that the buttons being on the front make for a really hard time using and seeing this. Youll need to squat all the way down to the floor the even oress a button. No remote comes with this thing. I thought the aroma therapy would be cool but it basically also did nothing. No sensors for air quality. This thing is designed for looks not function.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. Was hard to keep cover on filter. Hard to turn on. Quit using after a few days

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work good and had decent features, the phone app is very buggy. Unable to keep it connected with the phone but it's not much of an inconvenience to adjust manually.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headline: They lost my item, then treated me like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating: 0 / 5 I purchased two air purifiers on December 27th, but only one arrived. While shipping errors happen, the "service" that followed has been an absolute masterclass in how to create a detractor. As someone with over a decade of retail experience, I am well aware of the statistics: a brand that resolves a complaint quickly and empathetically often earns a more loyal customer than one who never had an issue. This company did the opposite. Throughout this entire process, I have been the one forced to reach out for updates. Instead of an apology or a small gesture of goodwill (like a gift card for the inconvenience), I was met with cold indifference. The most insulting part was the tone of the investigation. I was made to feel like a criminal while they "verified" the carrier’s mistake, as if I were trying to scam them out of a product I already paid for. Their ultimate "solution" was a take-it-or-leave-it ultimatum: wait another week or take a refund. There was zero attempt at a "service recovery." They didn't care about the inconvenience; they only cared about the bottom line. Because they chose to be "right" rather than be helpful, they have lost a customer for life. I will be sure to share this experience with my network so others can avoid the headache of a company that views its customers as a nuisance rather than an asset

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Miko not so smart air purifier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit seems to work well. The reason for 3 stars is for the APP. It will not accept the units, no matter how many times I try. Save the extra money and get the non-WiFi unit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Low Quality Brand - Product Doesn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an air purifier that did not work right out of the box... The filter button was non-functional, which prevented me from setting up the WiFi connectivity. I had a feeling this was just another cheap, low quality brand - Should have went with a brand I could trust!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. I have 1 dog, 1 hamster, 4 fish, a frog and 2 kids and I no longer feel like I have to have a candle or incense burning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend ! I love how you can use the app .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine, I am finding less dust, and my breathing has improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Purchased two! Easy to set up!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Filter last 2 months! No filter replacement!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out-dated product, can no longer buy filters, there are aftermarket filter options that people claim fit but you can not find the correct filter model number and most say the closest one does not fit. I did not care about using the app but after coming to the reviews for help on replacing the filter realized my unit has disconnected itself from the app and I gave up on re-connecting it. Im going to try one of the closest replacement filter options and hope it works….will update review after.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great air cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works great. keeps the dust down in my office. now I don't have to dust my scanner off every day .

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I wish I didn’t have problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. I was wondering why it was marked down. The trouble I’m having is getting it to stay connected. I have to repair it everytime I use it. 2/10

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy setup. Bought multiple. App very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breathing better already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received Product fast no damage and is working great thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patrick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing in helping clean up the air from everyday odors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having two dogs and a cat this was a necessary purchase.

    I would recommend this to a friend
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