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Customer Ratings & Reviews

Your price for this item is $45.00
The comparable value price is $60.00

Customer reviews

Rating 3.4 out of 5 stars with 71 reviews

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  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

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    Rating 3.2 out of 5 stars

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There aren't enough negative mentions yet.
58%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
  • Rated 5 out of 5 stars

    Liked it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great buy. I liked the service, but I wish the promotion price could extend further for yearly prepaid customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is good and its cheaper than going through with mint mobile. Buy it

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five stars, Kelly. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if you have any questions. mintmobile

  • Rated 1 out of 5 stars

    Not what is described

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only for new phone lines. That is not what is described in the bestbuy app. Give me my money back idiots!

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Shane, we're truly sorry for any confusion and inconvenience this may have caused you. Our team is standing by and would love to take a look into your case. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 5 out of 5 stars

    90 day unlimited deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and service, very impressed, will recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Esim mint mobile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work. I call them all day yesterday. I still don’t have service on my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard Pass. Avoid it, unless you only need calls.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PAID $ For 15GB a Month for FULL YEAR, getting EDGE or GSM connections like it's the 1990s. 5G just long enough to switch to 4G LTE, then drops to EDGE, then Nothing. Max download is 100MB, so no videos, difficult to send / receive emails & texts. MINT = Zero Support, blames it on T-Mobile, which is actually the towers MINT rents - and T-Mobile says, tough Luck, dump mint & get T-Mobile ! (Which I will never do, because of how T-Mobile behaves toward mint customers.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're disappointed to hear that we weren't the perfect match for you. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open. Our team of highly skilled Care agents is eagerly waiting to assist. mintmobile

  • Rated 1 out of 5 stars

    Doesn't get delivered instantly as promised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this needing the plan no later than the next day, which is why the "Instant Delivery" claim was a selling point. Turns out Best Buy means 24 - 48 hours, when they say something is instantly delivered, and are completely unwilling to resolve the issue over support. Talked to 4 different people and kept getting redirected, only to end up cancelling the order - which was also a process in itself. Spent more than an hour trying to resolve this issue with the support. Definitely not buying with Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're really sorry for any inconvenience this has caused you. If you have any questions or concerns about your order, please give our team a call at (800)-683-7392 so one of our expert agents can take a look ASAP. We're looking forward to sorting this out. mintmobile

  • Rated 4 out of 5 stars

    It very referable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this App, it’s so referable, i love using the App

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We love that you're lovin' our app. Thanks for the five stars, Matthew. mintmobile

  • Rated 1 out of 5 stars

    Horrible experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pin that you get in email does not work dont buy it

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Hassan, we're really sorry about the troubles we caused you here and we'd love to take a look at getting this right for you. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? We're looking forward to hearing from you. mintmobile

  • Rated 5 out of 5 stars

    I love this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this App, it’s the best App have ever seen,

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We love that you're lovin' our app. Thanks for the five stars, Matthew. mintmobile

  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to look at anf and smile and play and rolll

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five stars. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if you ever have any questions. mintmobile