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Customer Ratings & Reviews

Customer reviews

Rating 2.9 out of 5 stars with 27 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

44%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of digital delivery for this plan. However, several customers reported issues with eSIM activation compatibility across different phone models, citing difficulties with the activation process and instructions. Some users experienced problems activating the eSIM on their phones, leading to frustration and dissatisfaction. The lack of compatibility with certain devices was a significant concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 5 out of 5 stars

    Fast & Cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & cheap I was able to get them without a problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. They don't actually send the activation information needed. I have been on calls with mint mobile support and best buy and I am getting the run around.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Lisa, we're sorry for this bad experience. We'd love to connect with you to see what we can do to make things right. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you please? mintmobile

  • Rated 5 out of 5 stars

    Mint mobile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, fast activation at a reasonable price of $15 per month

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      That's how we do it on the fox side. Thanks for the five star review, Anastasios. mintmobile

  • Rated 1 out of 5 stars

    activation does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if I can give a negative review, that probably is what I

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're really sorry to hear we didn't work out for you. Let's connect so we can learn more about your case and see what we can do to make things right. When you're ready, please don't hesitate to contact us. You can give us a call at (800)-683-7392 or connect with us through our online chat platform at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 5 out of 5 stars

    Very Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect Cell Phone plan to buy for my teen son, And have shipped to him out of Arizona!!

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Glad to hear we were a great fit. Thanks so much for your review, Chris. mintmobile

  • Cons mentioned:
    Esim

    Rated 1 out of 5 stars

    Does not work. DONT PURCHASE!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work. I still haven’t been able to activate it wven tho my phone supports esim(12 pro)

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Cynthia, we're truly sorry we haven't been a great fit. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can make sure this gets taken care of. mintmobile

  • Cons mentioned:
    Esim

    Rated 5 out of 5 stars

    !!!Please Read Before You Buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was skeptical because of the other reviews but im a risk taker. I went ahead and purchased this plan. It was easier setting this up than it was setting le google fi on my phone. I would recommend if youre look at this plan. It is for new customers only. I WILL NOT WORK if you have an existing plan. It is not a refill card. Also it is ESIM only. Meaning if you do not have a esim compatible phone please go to best buy and get the sim kit. Follow the instructions provided exactly as written. I didnt have to call support for any reason bcause I read the instructions!

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for your review, Wynton. We're so glad to have you on the fox side. mintmobile

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