Customer Ratings & Reviews

This line is very easy to use and so easy to install it only took a few minutes.it is also very fast and is not slow like other lines

Easy to activate it’s little bit confusing but can figure it out

Do Not Buy this Product from their website. The Discounted eSIM for Mint Mobile advertised online with BestBuy.com doesn't work! It doesn't give you a proper 11 digit pin code, even when you download the app as instructed & get the Best Buy version of the app, it still asked for an 11 digit code & they provide a 10 digit code & it won't accept it. There is a glitch in this product promo. I had to go to a best buy store & they were cool enough to refund me, but it claims there are no refunds for this purchase. The customer service agent said that if you purchase it in store, they provide the proper 11 digit code on the receipt. The store I was at, in Orange Park didn't have them in stock & he suggested Avenues, but I never did go to get it.

I wish I had read the reviews before purchasing the 3 month unlimited eSIM. I ended up being one of the unlucky ones who got ripped off, stuck at the activation screen endlessly. There is no support from either end. We are just left high and dry. Goodbye 50$ for nothing. I really think those of us who have been stolen from should band together and sue.

I recently purchased a Mint Mobile eSIM from Best Buy and it has been nothing short of a complete disaster. The SIM simply won't activate, and Mint Mobile's support can't assist because the purchase wasn't made directly through them. To make matters worse, Best Buy's customer service has been absolutely abysmal. I've called multiple times only to have them disconnect the call before offering any solutions. Even visiting the store in person proved futile. Save yourself the time, frustration, and headache – DO NOT buy eSIMs from Best Buy. Their lack of support and unhelpful customer service make it a completely unreliable option.

With cheap access to mintmobile unlimited plan, i managed to make it through my first couple months on my own without my parents, that in and of itself was more than enough for me to rate this product highly.

I still never had an access to the esim it’s not activated yet and I contact the Customer Service Department but it seems they keep posting me about the issue and sending me from one Agent to another.

Never buying from bestbuy again. Customer service response is worst, they lack knowledge about the products/services they are selling themselves. WASTED MY MONEY on this. I would love ZERO stars if I was could have.

Not Able to redeem this, contacting support also did not help. No one has any clue on how to redeem this

Works well in Clifton NJ Living in Clifton NJ. I wanted to buy something cheaper. But everything is perfect. Don't worry about the internet or call quality there is no differences with the big carriers.

i sometimes loose service and have to restart my phone, but it’s not usual and the price was great for everything you get

My package was delivered in 30hours after my order was place, I try to place same order to my spouse and niece, it kept on getting declined idk I chart with the customer service desk to help me with the order and it sucks really can’t do anything about it

Just what I needed. Nice signal and delivery was pretty quick.

Was in the US for 1.5 months and I took the 45 $ unlimited for 3 months. No issues in the network

After 2 days of digging and chatting with customer support for my old carrier, mint, and best buy, I found out it is best buy's fault this product doesn't work properly. Best buy advertizes this product as eSIM which is in the name, but this DOES NOT include the proper eSIM activation information. You will need a QR code or a long complicated activation code - mine was 20+ digits long. Best buy does NOT provide this code with this product, you will need either a physical SIM or you will need to purchase an eSIM from mint directly for proper activation.

Easy setup and unlimited for 3 months for $45. Great online support

I accidentally purchased the wrong type of plan for my phone and received no help from Bestbuy or Mint. Now I am stuck with a 3 month plan that is completely useless to me. I’m sure the plan is fine as I have been pleased with previous Mint plans. But thumbs down on Bestbuy customer service.

I purchased this card and it gave me an opportunity to add my phone number for the 90 day unlimited plan. They denied me to exchange my business line that Mint held, prior: I then tried to activate another number, or any number and was denied access. No benefit from this purchase. Past 90 day return.

Will recommended. Very convenient to add international usage

Very easy to use and beginner friendly. Was for my grandma and she loves it.