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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 74 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers are satisfied with the coverage provided by the 3-Month Unlimited eSIM Prepaid Plan. However, some users reported difficulties with the activation process, citing issues such as the activation page freezing or the activation PIN not working. The activation process needs improvement to enhance user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 74 reviews
  • Rated 1 out of 5 stars

    Not working at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same issue with inproper redeem code from BestBuy, like others have. BestBuy support cannot help, Mint support either. Basically throwing money to a trash bin

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No externas Fee, No contract Unlimited for 3 months just for that price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please do not purchase the ESIM version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not connect to my phones and best buy would not refund me neither would mint mobile I had to result to my bank. And both parties said they were not responsible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love your service and very thankful would love the $400 gift card

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile doesn't honor this purchase. It never worked for me, despite many follow-ups with customer care.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't suggest going with product with BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Able to redeem this, contacting support also did not help. No one has any clue on how to redeem this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mint mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good because its help me a lot for making my work

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Mint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing network with good speed internet and calling

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All digital, easy to setup. Make sure to use link provided in email for registration/signup!

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for the five stars, Movl. We're glad to have you on the fox side. mintmobile

  • Rated 1 out of 5 stars

    Not for Physical SIM, ESIM Only

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend. This is for Mint service with an ESIM ONLY and cannot be applied to existing Mint Mobile service if you have a physical SIM or a phone that doesn't support ESIM.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we'd love to get in touch with you to see what we can do about this. Please either call us at (800)-683-7392 or access our online chat service at https://www.mintmobile.com/chat/?chatbot-open and we’ll be right with you. mintmobile

  • Rated 5 out of 5 stars

    Great phone service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and so do the kids great price and family makes it cheaper.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Glad you chose our family plan, Angela. Thanks so much for taking the time to leave us a review. mintmobile

  • Rated 5 out of 5 stars

    Go to sim prepaid provider.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to prepaid provider when someone is visit from abroad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mint mobile esim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service would highly recommend especially for like a kids plan

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worthless! Mint mobile wont recognize this purchase and bestbuy won't refund so a complete waste of $50

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast speeds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster speeds than my Verizon line. Switched my family over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the price of it and the service it offers! Great!

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      So stoked to see you're enjoyin' our service. Thanks for leaving us five stars. mintmobile

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Additional option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to buy an eSIM instead of going thru the official page

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are a bunch of who just stole my 66 dollars. Can't activate the sim. Wasted 2 days of my time trying to fix . With this kind of service congratulations on being the next SEARS!!!!

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Ashish, We're truly sorry for the poor experience you received with our service. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? We'd love to get more info on what went wrong and determine how we could help. mintmobile

  • Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift to my knowledge!have not yet heard otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying from Best Buy and it turned out pretty good I wil give it a 10 out of 10

    I would recommend this to a friend
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